HobbyHimmelen Reviews

Rating: 1
Author: Wojciech Strankowski

•

2.6

Hobby Store

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United States
hobbyhimmelen.no

2.6

Poor

22 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Jun 29, 2024

Disappointing customer service

Hands down the worst customer service experience I've ever had.

When I made an order I called to make sure my order was going to be fulfilled as it was marked as "preorder" even though it was after the preorder period. I was almost laughed at for asking the question and assured that my order would definitely be fulfilled but they "were just about to let me know there's a delay, about 2-3 weeks".

Over 6 weeks had passed and I wasn't notified about any delays even once so I reached out asking how my order was going. As a reply I got my order cancelled... The item I ordered is still available on the website, just at a higher price. Disappointing.

April 28, 2024

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