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Rated 1 out of 5 stars

THESE GUYS SUCK! I booked a flight for $400 and they gave me an itinerary for an Economy ticket and told me the e-Ticket would come to my email in four hours. I was called 1 hour later by a represen... See more

Rated 5 out of 5 stars

Manuel was very helpful and went out of his way to try to help me find a flight to meet my elderly parents needs. We were not able to finalize a transaction because there were no flights available tha... See more

Rated 5 out of 5 stars

We worked with Carlos who made our transaction very easy. We had read bad reviews and was very nervous about using Holafares. But Carlos and his manager explained the process to us and make sure we we... See more

Rated 5 out of 5 stars

My travel/flight coordinator for Delta was Carlos. He handled my issues with expertise and professionalism with compassion. I had to cancel my flight to Costa Rica because my surgeon did not want me... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Holafares is a global travel search site where visitors view available options to book flights from amongst hundreds of options at amazing fares with your loved ones. The registered users of our web site can directly connect with the travel industry. We make the search easier for travellers by offering expert travel advice. The travel experts at Holafares weave a customized itinerary following your pocket. We help our customers experience the Globe in a new way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

It’s a click bait trap

It’s a click bait trap. They get you to “purchase” your tickets at the low prices you see then you get an email saying you need to call them to finalize your purchase. At this point, they inform you your flight cost (magically) will be much more due to “unavailability” of the airline seats you selected. I’m only giving 1 star because at least the guy I spoke with was a little professional.

June 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Zoey was very professional and…

Zoey was very professional and courteous throughout my purchase and follow up on eTickets. She exuded patience when she had sent the eTickets but I never received them. Never frustrated but willing to find another quick means of delivery. Thank you for your help and I applaud Zoey’s professionalism, kindness, and patience. Excellent service . All my futur travel flights will be through Holofares!!!
Excellent experience from Denver, Jenny Smith, and now Zoey. The quality of service never waivers. Love you guys!!! Telling all my friends.

June 19, 2022
Unprompted review
Rated 1 out of 5 stars

Nothing but Con Job

HolaFares publishes flights/fares that do not exist. They then called me to switch me over to flights that are double the published fare on the website. They canceled my reservation with no charge.

June 19, 2022
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Rated 4 out of 5 stars

Flight change

I had a set back in my flight Jonathan was able to assist me in getting everything situated and change my dates. They worked well with me happy with their service

June 17, 2022
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Rated 5 out of 5 stars

Fair price tickets

It was a really fantastic experience working with Holafares, I would like to appreciate Mr. Carlos for his nice and kind cooperation and follow ups. He worked very hard to provide me reliable ticket prices .

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

No one seems to want to help me

No one seems to want to help me. You took my money and the confirmation number you say is from delta they do not recognize it. I called to talk to Damon about it and he has very rude on the phone. Told me to go to Delta and select tickets myself. I tried to do that but confirmation number is not correct. How can I get help? Will not use them no more for booking.

June 14, 2022
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Rated 4 out of 5 stars

My experience with Holafares was…excellent

My experience with Holafares was excellent I love customer service plus the price was right, my trip was from NYC to Jamaica. They were able to beat the price for me and I love it. I will go to Holafares for my next travels and then on. A big thanks to Mr. JUAQUIN HERNANDEZ for his help.

Thank you much
Best,
Mr Ian Robertson

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome

Thanks to juaquin hi is a very helpfully person I'm so glad to be able to have
Some people kindly polite and profe
ssional thanks a lot for your help you
Deserve that position for been extremely
And give Excellent helpfully costumer service.

June 12, 2022
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Rated 5 out of 5 stars

Best service

Damon Paul helps me to book airline tickets from sanfrancisco to honolulu. He is very helpful , take care customer and best service. Thank you very much for the best service.. I appreciated so much . I will come back to book the ticket in this company for the next trip

June 12, 2022
Unprompted review
Rated 1 out of 5 stars

Price they advertise NEVER NEVER match...

I bought a ticket advertise on their web site from NY to Cancún, it was the cheapest. Soon after the purchase I receive an automatic mail telling me they were doing the proper check on my credit card to see if there were the amount I spent for the tickets itself. Meanwhile I receive another mail from a specific person from the company staff, to take contact as soon as possible. I soon check my bank, and yes! the money were avaliable, no try to withdraw those money from Holafare was done. So I called them, at that time I was in Italy, so I spent 25 dollars just to say that I had to contact someone by the name Cielo, I told them they have my contact number in case the line dropped off, but no one ever called my back. So I had to spent much more money to understand the price for my tickets were tripled, even though in the very moment while we were speaking that very same ticket was still advertise in their web site at the same price I bought them at the first time. And those ticket were there for days, so I let my husband call to make an attempt to buy those tickets but they were never possible to buy, the answer was always the same, no matter the hour we call, like very very early in the morning, "sorry those tickets are not avaliable for today, they were already sold, every 90 minutes the site updates, if you find them again you can call and we can book them for you". THAT NEVER HAPPENED NO MATTER HOW MANY TIMES I TRIED, SO I CAME TO THE CONCLUSION THAT IT IS A SCAM.

June 10, 2022
Unprompted review

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