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Rated 1 out of 5 stars

THESE GUYS SUCK! I booked a flight for $400 and they gave me an itinerary for an Economy ticket and told me the e-Ticket would come to my email in four hours. I was called 1 hour later by a represen... See more

Rated 5 out of 5 stars

Manuel was very helpful and went out of his way to try to help me find a flight to meet my elderly parents needs. We were not able to finalize a transaction because there were no flights available tha... See more

Rated 5 out of 5 stars

We worked with Carlos who made our transaction very easy. We had read bad reviews and was very nervous about using Holafares. But Carlos and his manager explained the process to us and make sure we we... See more

Rated 5 out of 5 stars

My travel/flight coordinator for Delta was Carlos. He handled my issues with expertise and professionalism with compassion. I had to cancel my flight to Costa Rica because my surgeon did not want me... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Holafares is a global travel search site where visitors view available options to book flights from amongst hundreds of options at amazing fares with your loved ones. The registered users of our web site can directly connect with the travel industry. We make the search easier for travellers by offering expert travel advice. The travel experts at Holafares weave a customized itinerary following your pocket. We help our customers experience the Globe in a new way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 4 out of 5 stars

Good customer service

While I was disappointed that the fare I had seen online was no longer available, Manuel helped me find the best rate that was available. He provided various options and was very thorough.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service provided by Adam. He was incredibly helpful and provided answers to all of my inquiries. He's very courteous and pleasant to talk to and very informative. Great job Adam!

June 8, 2022
Unprompted review
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Rated 1 out of 5 stars

He was very unhelpful put me on hold…

He was very unhelpful put me on hold said he was sending my confirmation through email but we already waited for our info at the airport horrible customer service I'm definitely calling when I get back to NY I will not fly delta again I want to get a refund my husband lost a days pay he is a respiratory therapist and I'm very unsatisfied. I'm definitely calling when I get home I will never use your service I think I should receive a refund my tickets were $1200 I should be compensated that's in called for

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I was helped out by two very kind…

I was helped out by two very kind employees named Antonio and Stefan. They were both very kind and answered all my questions. I did have to pay a little more than what I originally anticipated but it was still a very good deal for the flights.

June 7, 2022
Unprompted review
Rated 4 out of 5 stars

Second time with Jenny…

Jenny Smith found me two reasonably priced flights to Cabo. The process was pretty simple. The confirmation took a few extra days than expected, but the airlines are not the easiest to deal with these days so I understand. This is my second time working with Jenny for a trip and overall I am very satisfied.

June 6, 2022
Unprompted review
Rated 4 out of 5 stars

Stefan

Stefan, was very helpful in cancelling my flight this morning, as I did not need my flight anymore. Thank you for your service.

June 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Thanks,

Thanks,! Kevin Castillo for the help in making my reservations and the attention given. I recommend him.

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to representative Manuel

Thanks very much to booking service representative Manuel - for the understanding and performing good customer service and putting a lot of efforts for making booking process as easy as possible and clients be delighted.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Trustful

I did the process with Antonio, he met my expectations, very trustful. I received my eTicket, everything ok.

June 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Carlos has been professional and…

Carlos has been professional and courteous throughout this process and I commend him for the service. I would use this site always and recommend it to everyone that wants to save and find last minute tickets to anywhere in the world.

June 2, 2022
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISING

FALSE ADVERTISING
Hola Fares publishes flights/fares that do not exist, stating 9 available. They then called me to switch me over to flights that are double the published fare on the website. They canceled my reservation with no charge, but the low non-existing fares are still published on the website when I searched a week later! They say they all sold out in one day! FALSE

May 31, 2022
Unprompted review
Rated 1 out of 5 stars

Hola Fares Bait and Switch

Hola Fares publishes flights/fares that do not exist. They then called me to switch me over to flights that are double the published fare on the website. They canceled my reservation with no charge, but the low non-existing fares are still published on the website when I searched a day after.

May 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Customer Service goes a long way!

Siara was so friendly & patience and made it easy for me to book my flight with Holafares. Now that I have received my e-tickets she even called me to let me know that they were emailed. Now anytime I book a flight or my family members I will definitely reach out to her for support.
Thank you Siara for going the extra mile and making booking flights online easy.

May 30, 2022
Unprompted review

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