Home & Garden Extras Reviews 

3,365
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I met this company at RHS Hampton Court Flower show and especially like the iron pot caddies and indeed the little trailers. I have just received 14 of the caddies and they are the same good quality... See more

Rated 5 out of 5 stars

Good range of quality products, very responsive company, short delivery times. The pot caddies are decorative and robust with a weather-resilient finish which lasts for many years. The wheels ensure f... See more

Rated 5 out of 5 stars

Whenever I need garden supports, I look no further than to go online to Home and Garden Extras. Their customer service is excellent, delivery is fast. Their little touches like sending email welcoming... See more

Rated 5 out of 5 stars

I have used this company several times and have always been pleased with the level of service and quality of products. Recently they came to my rescue in adding an item to an existing order which most... See more

Company details

  1. Garden Center
  2. Home Goods Store

Written by the company

Home & Garden Extras stock a wide range of home and garden products. Many of which are made in the UK. We pride ourselves on the quality of our products and our commitment to customer service. Take a look at our range online or give us a call on 01903 331221.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,365)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Satisfied Customer!

Having had an issue with the condition of the packaging on delivery, this was subsequently resolved. It was an unfortunate issue beyond the sellers control but had a satisfactory outcome.
Thank you!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Be vigilant, potential scam!

Ordered two firework trees, one turned up and isn’t the same colour as in the images on the website & the other says it’s been delivered on the 9th December but it hasn’t. The only delivery we took was of a step ladder on the day it says it was delivered, to which we didn’t order a step ladder! Over £230 spent and only a small 5ft firework tree & a step ladder to show for it! Appalling.

December 11, 2025
Unprompted review
Home & Garden Extras logo

Reply from Home & Garden Extras

Thank you for bringing this to our attention and please accept our sincere apologies.

As a family-run business, we take customer service very seriously and are always disappointed to hear when a mistake has been made.

Our customer service team will investigate this immediately and get in touch with an update later today. Please rest assured the matter will be resolved. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Great service, perfect product!

Having had a bad experience with Amazon and Evri I phoned this company. I was assured that if I ordered a tree stand from them DHL would reliably deliver the next day. They were true to their word!! Thank you so much, perfect service, perfect stand. I would highly recommend this company.

December 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Bought as a Christmas gift…

I purchased the solar butterfly garden art for my sister for Christmas. She has a special fondness for butterflies & I'm sure she will love it. Delivery was very speedy as was the ordering process.

November 26, 2025
Rated 5 out of 5 stars

Very Happy

Very happy with my Wolf Garten purchase from Home & Garden Extras - Super quick delivery 😁👍

November 27, 2025
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Rated 5 out of 5 stars

Excellent service

There was an issue with the courier but Home & Garden Extras were extremely helpful and managed to sort it out by using another courier. very pleased with the pot caddy too. Would recommend.

November 26, 2025
Rated 5 out of 5 stars

Excellent service

First time I have ordered from this company and I was impressed with the speed of delivery. The item was fragile and the packaging protected it very well. I will use this company again

October 27, 2025
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Rated 5 out of 5 stars

First class service.

I was searching the internet for a peony support cage and Home and Garden Extras came up, not a company I had heard of. Decided to order a couple but forgot to change the box to 2, but thought that’s ok as wasn’t sure they would be any good.Very surprised when it was delivered the next day and very pleased with strength and build quality. Ordered 2 more and they also arrived the next day. Easy to use website and friendly communication.

September 29, 2025
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Rated 5 out of 5 stars

Swift delivery

Ordered online two pairs of Town and Country wellies online that I was struggling to find elsewhere - delivered next day - no issues, very impressed.

September 23, 2025
Unprompted review

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