HomeStars Reviews 

1,542
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in providing lists of potential vendors and helping them find reliable contractors for various home projects. Many highlight the quality of the work provided and the professionalism of the staff, who are often described as helpful, friendly, and attentive to detail. The platform is valued for enabling users to get quotes from different companies, making it easier to choose the right contractor and ensuring a selection of good firms. However, some people mentioned issues with contractors not showing up for appointments or being upset when not selected for a job, leading to concerns about lead quality and verification. A few other people also felt that the website's functionality could be improved, such as the need to create a job to view reviews or the lack of specific categories for certain services.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease of finding and hiring qualified... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Website

Consumers find the website to be ambiguous, with many reviewers using it to find reliable contractors for... See more

Price

Reviewers mention ambiguous feedback about price, with many customers appreciating the ability to get... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

It is very easy to use HomeStsrs! I like that I can describe my request once, and it automatically gets sent to multiple vendors. My experience has been that many potential vendors reach out quickl... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

Drago , the company that I used was super.!!!!!Friendly lots of humor and reliable. I started with him in June and the job was done by July 7 , 2026. Due to weather conditions , lots and lots of rai... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,542)

609 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use. Allows me to find and contact several businesses to requests bids from. Keeps track of all messages. Reviews of each business is helpful

July 6, 2026
HomeStars logo

Reply from HomeStars

We're so glad to hear you find our platform easy and managing your communications! We appreciate your positive feedback.

Rated 5 out of 5 stars

Easy to connect

Was so easy to connect with reputable companies of my choosing.

July 5, 2026
HomeStars logo

Reply from HomeStars

We're so glad you found it easy to connect with reputable companies. We appreciate your positive feedback!

Rated 5 out of 5 stars

Our call was answered promptly

Our call was answered promptly. We felt that we were consulted very well about the job, changing fuses, lights etc. Each step was explained in detail. There was no delay picking up parts etc.as all the equipment needed was available.

June 29, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thanks for the great review, Pat! We're glad to hear our pros provided prompt, detailed communication and had all the necessary equipment ready to get the job done efficiently.

Rated 3 out of 5 stars

HomeStars is fine to get info on a…

HomeStars is fine to get info on a group of contractors and invite them to show interest Ina job. The main weakness in my view is that the site used to list contractors in order of their ratings so the best scored companies could be easily seen. Now if a company shows interest they may have few or even no reviews. How does a person know if these companies get good reviews? I preferred the old system.

July 5, 2026
HomeStars logo

Reply from HomeStars

Hi,
We do have a directory feature on our platform where you can browse the professional profiles based on category and location before posting a service request.
Visit the link below and scroll to All Services, then choose the relevant category.
https://www.homestars.com/find-professionals

Rated 5 out of 5 stars

User friendly

User friendly, I liked I didn't have to deal with phone calls. Quick responses from interested parties.

July 4, 2026
HomeStars logo

Reply from HomeStars

We are so glad you found our platform user-friendly and appreciated the quick responses without needing phone calls. Thank you for your kind words!

Rated 1 out of 5 stars

Hi there experienced with yellow pages/yelp/Homestars

Hi there experienced with homesteads is very bad.They changed there platforms .I am looking for simple advertising clients see me and chooses to call.HomeStars charged for been shortlisted.Never had a chance to meet any clients since alot them jus want to know prices to plan next year.Been charged hundreds of dollars never spoke or seen a job.This unfair practices has stop in this country.Been in 37. Yrs and advertising has gone to the dogs.Simple basic advertising is very complicated these day.
I was rip off by yellow pages made web site and charge almost 200$ a month only to have my ad in a different province for months and was very hard to reach them and talked to 8 representatives before they found the site in Alberta .They still charged and destroy my credit over advertisement which I never got.Whst do I do about it.Seems to be the norm these days ripping small businesses off with advertising.Now onnyelp 4 days cannot reach any representatives since July 1st 2026.page ad needs fixing stone mason and they have painters on my main pages.I want to see blocks brick stone installation

July 1, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi There, we're sorry to hear that you're dissatisfied with our services.
If you haven't already, please fill out a contact form and a member of our team will be in touch to support you.
support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Small job done same day

I found a person able to so the small job I had on the same day that I posted my job. He did a great job.

July 3, 2026
HomeStars logo

Reply from HomeStars

We're delighted to hear that you were able to find someone quickly for your small job and that they provided excellent service. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

HomeStars

Trusted recommendations adding comfort in choosing a reputable company.

July 3, 2026
HomeStars logo

Reply from HomeStars

We're so glad our recommendations brought you comfort in choosing a reputable company. Thank you for your kind words!

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with!
I received multiple requests for service and was able to make a quick decision.
Stampede Roofing clearly communicated the estimate and the time he committed to the service.

June 30, 2026
HomeStars logo

Reply from HomeStars

Hi Tim, Thank you so much for sharing your experience! We are thrilled to hear that the process was quick, easy, and that Stampede Roofing provided clear communication and timely service. We appreciate you choosing HomeStars to connect with local pros!

Rated 4 out of 5 stars

HomeStars works!

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an integral part of my sourcing process. What I don’t like is receiving texts and emails from various providers that I did not invite. Can this be set up to not happen. I only want to communicate with the vendors I invited and not get bombarded with mass emails , texts and phone calls.

June 30, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback.
We apologize for the frustration caused by receiving unwanted messages from providers you did not invite. Please note that text updates can be turned off within your account settings to help manage these communications. We truly appreciate your input as we work to improve our platform.

Rated 3 out of 5 stars

I selected 3 vendors but HomeStars …

I selected 3 vendors but HomeStars fanned my project request to many many vendors. This wasted a lot of my time!

June 30, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback. We apologize for the frustration caused by your request being shared with more vendors than you anticipated. We value your input and are actively working to improve our platform.

Rated 5 out of 5 stars

Immediate response to my posted job by…

Immediate response to my posted job by many reputable companies.
Great site to look at reviews and compare contractors for what suits you best

July 1, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are elated to hear that you received prompt responses and found our site helpful for comparing contractors.

Rated 5 out of 5 stars

We have always been pleased with the…

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one of the recommended contractors and they don’t show up. I believe this should be noted somewhere.

July 1, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback. We are glad to hear you've been pleased with our recommendations, and we truly appreciate your suggestion regarding a feature to report contractor no-shows. We will share this with our team as we work to improve our service.

Rated 5 out of 5 stars

Job Request

Made a request, got responses within 24 hours. Discussed my requested job with contractor., job was completed 2 days later.

June 22, 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that your request was answered so promptly and that the project was successfully completed just a few days later. We truly appreciate your feedback, thank you for using HomeStars!

Rated 5 out of 5 stars

Great work with home maintenance jobs

Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer. He did a good job on all the projects, and was pleasant and friendly to deal with. Would definitely recommend and would contact him again for any future work.

June 29, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are very glad to hear that your home repair and maintenance projects were completed to your satisfaction, and that you had such a positive experience. We appreciate your feedback!

Rated 5 out of 5 stars

Service was very accommodating they…

Service was very accommodating they explained the full process in detail. James and Joe were extremely helpful and pleasant to deal with.

June 30, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are delighted to hear that you had such a positive experience and that the team was accommodating and thorough throughout the process. We truly appreciate your feedback!

Rated 5 out of 5 stars

The Reliance Home Comfort Advisor Ottawa

The Reliance Home Comfort Advisor, "I. Joumaa" was "on-time" and "very cordial". My wife and I did have questions for him and he was quite thorough in his explanations to our questions. We were especially thankful for the way in which he arranged to obtain the best package for us as well as his offer to have us contact him at any time if we had any questions.

June 30, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your feedback. We are glad to hear that you received such thorough and professional service.

Please note that this company is not currently part of the HomeStars network. We encourage you to share your kind words directly with them to ensure your compliments reach the advisor who assisted you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look