Home Tester Club Reviews 339

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the opportunity to test and review various products, often discovering new favorites they add to their shopping lists. They find value in the community aspect and enjoy receiving free products in exchange for honest feedback. Some people also found the sign-up process to be straightforward. However, some people were dissatisfied with the company's communication and customer service, noting a lack of response to emails and difficulty in contacting support. Reviewers also experienced issues with the website, including glitches, error messages when trying to submit reviews or surveys, and a search function that often failed to yield results. There were also concerns about the product selection process, with some feeling they rarely received products to test despite applying frequently.

What people talk about most

Product

Customers consistently note ambiguous experiences with product testing. Many reviewers appreciate receiving... See more

User experience

Users describe ambiguous interactions with the user experience. While some initially had great experiences,... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers express frustration with glitches, such... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting a lack of replies to emails and... See more

Customer communications

Clients share negative opinions on contact, citing significant difficulties in reaching the company. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve always enjoyed using HTc and been a member for a while. However, I began writing more seriously in school and improved my writing skills. I’ve now applied this method to my reviews, which are h... See more

Company replied

Rated 3 out of 5 stars

Home Tester Club is great but I emailed them about 3 times. Hi! I emailed about 3 times regarding a survey. It was a survey for laundry detergent and to add a video. When I went to add the video,... See more

Company replied

Rated 3 out of 5 stars

well it was going well, I received and reviewed 2 products. Received a Kerastase bundle to review, got into the top 20 last month for the month, was doing reviews daily...Then .. they put a flag on my... See more

Company replied

Rated 3 out of 5 stars

I was glad to join HTC because I have been a member of other product testing groups for years and had the opportunity to evaluate many different items. The feedback given helped introduce new pr... See more

Company replied


Company details

  1. Review Site

Written by the company

Uncensored ratings and reviews for the leading products found at grocery stores and pharmacies near you. Free products to test and review, many that are new! Helping you and your community buy better. Join and add your review today.


Contact info

3.2

Average

TrustScore 3 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking Site

As many of the other reviews Home Tester Club is a shocking website. You never get picked to participate on the trails. They claim people do but I don't know anyone who has actually been picked on the bigger product trials.
You complete application after application and nothing.
I would higher recommend against this site as its a total waste of time and your energy.

August 15, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for sharing your review of Home Tester Club. We're sorry to hear that you've not been selected to participate in a product trial just yet, and we understand the disappointment.

The reason why you are asked to complete a short survey when registering for a new trial is because we always do our best to ensure products end up in the hands of the most suitable testers. It's also important to note that product quantity is very limited and our engaged community is ever-growing.

You can visit the 'The Club' section on our website to find out how to earn more points and boost your chances of being selected for the trials you're interested in.

Remember, Home Tester Club is more than just free products, it’s a community built on sharing honest, unbiased reviews to help each other buy better. We hope you’ll continue to enjoy being part of it!

We wish you a wonderful weekend!

Kind Regards,
The Home Tester Club Team

Advertisement
Rated 5 out of 5 stars

Love Home Tester Club ❤️ 10/10

Love Home Tester Club, great community to share your thoughts on products sent to you! Incredible can’t wait to experience my journey here!

August 5, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to share your review of Home Tester Club so far! The team is thrilled to hear that you have been enjoying the beginning of your journey, and we're glad to have you as part of our amazing community.

We’re excited to hear your thoughts on the products you try and to be part of your Home Tester Club experience. Here’s to plenty more exciting tests ahead!

Kind Regards,
The Home Tester Club Team

Rated 5 out of 5 stars

Amazing, fantastic experience so far!

Amazing! My absolute favourite company. Such a friendly team and great communication. They are always happy to help and it’s such a pleasure to be able to try out top of the range products from these guys! So far, everything I have tested I have loved and ended up adding to my shopping list! From cat food to face products, I’ve tried out things I never would before, and ended up adding them to my permanent shopping list which is great! I have discovered so many high quality products that I never would have known about before. Everything I have tried so far, I’ve ended up buying more of in store or online! Thanks for everything so far and I look forward to trying out more products!

July 1, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review your experience with Home Tester Club so far! The team is thrilled to hear that you've been enjoying your journey as a part of our community, and that you've had the chance to test some products that you've come to love.

It's wonderful to know that our team’s communication and support have made a lasting impression. Helping our members explore and get familiar with our platforms so they can buy better is exactly what we aim for - so your feedback really means a lot.

We appreciate your continued support and look forward to bringing you even more exciting testing opportunities in the future!

Kind Regards,
The Home Tester Club Team.

Rated 5 out of 5 stars

Really enjoyable site and easy to use

Really enjoyable site and easy to use. Very useful and very helpful to have access to. Would highly recommend to anyone and everyone, really

June 10, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to provide your review of Home Tester Club! The team is thrilled that you've had a positive experience with our community since signing up. We are always striving to ensure our platform is helpful and user-friendly for everyone.

We're glad to hear that you have found Home Tester Club to be an enjoyable and useful resource to read up on authentic reviews!

Thank you for your continuous support and participation!

Kind Regards,
The Home Tester Club Team.

Rated 1 out of 5 stars

Dodgy Reviews

Dodgy Reviews! There are lots of Home Tester Club members that write bulk Reviews just to get points which gives them a better chance of being chosen to test Free products.

May 1, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to share your review of Home Tester Club with other users on this platform! We appreciate your perspective, and we are always making strides to ensure our community remains fair for all members.

You may have received an email recently with a reminder about our community guidelines. This was a global email sent to our entire database to remind our members of the importance of honest reviews and work to prevent anyone from inauthentically earning points.

In addition to this, our team is working on ways to automatically catch and flag reviews that are not genuine, to help keep our platform fair for everyone.

We wish you a wonderful rest of your week!

Kind Regards,
The Home Tester Club Team.

Advertisement
Rated 1 out of 5 stars

I've never ever had a survey

I know not everyone will be picked for everything but my main concern is that I have never once had a survey to complete how am I supposed to accumulate points to be in a higher chance of receiving anything? I've downloaded the app the only thing I can do is full of for testing still to no avail. I wouldn't mind but I'm seeing reviews from here and on socials that they've had a products come through and I have been with the hometesterclub before them. I've tried to contact them but to no avail. Could anyone offer any help or guidance as to why I've had no surveys at all or anything please

April 1, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

To continue from our response on your previous review, we're happy to share some ways to boost your chances of being selected! Typically, the factors that impact member selection include interests/preferences, buying behaviours, as well as demographic and psychographic criteria. As you know, points also increase the chances of being selected.

Before you're selected for your first trial, you can earn Home Tester Club points by submitting reviews on products you have tried on your own in the past, uploading photos and videos, registering for product trials, and more. For all information on points, we recommend you check out the tab labelled "The Club" on our website.

We hope to see you participating in a trial soon!

Kind Regards,
The Home Tester Club Team

Rated 1 out of 5 stars

Terrible customer support

I’ve used my account for several months and received a few items to review, all good. However, one day my account stopped working and got in touch with their tech support team to get access. I sent a detailed email of what issues I was having and had a response that said to do what I had already done (which hadn’t worked), I emailed again and I didn’t hear back for several weeks. I emailed again after a few weeks and had no response again. I have once again emailed last week with no response. Really shocking support service, would not recommend it.

April 17, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you taking the time to review your experience with Home Tester Club! We're sorry to hear that you have been experiencing difficulties with accessing your account, and you have been feeling frustrated with support. The last thing we want is for our members to feel left in the dark.

According to our database, your support inquiry has been addressed by the team. We are working on improvements to our website/app that allow members to login to their account using all sign-in methods, so long as the email address is the same. This is still in the works behind the scenes, so please follow the instructions communicated in our response to your support ticket to access your account - by ONLY using your original login method in the meantime.

Additionally, if you ever do not receive a response to your support ticket, kindly make sure you also double-check your junk/spam folders, as our responses can be redirected there at times.

Take care!

Kind Regards,
The Home Tester Club Team.

Rated 5 out of 5 stars

I’ve had a few things sent out to me…

I’ve had a few things sent out to me over the years. I love testing products and giving honest reviews. I also talk to my colleagues at the hospital where I work about products I’ve tested. It’s exciting to receive a product.

April 3, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you taking the time to review your experience with Home Tester Club!

It's great to hear that you have had the opportunity to participate in product trials, and you've enjoyed sharing your authentic feedback with the rest of the community. Awesome way to share the excitement by telling your colleagues about your new products.

Wishing you many more testing opportunities to come!

Kind Regards,
The Home Tester Club Team.

Rated 4 out of 5 stars

Patience & Fun

I’ve been on Home Tester for almost a year now and love it. I’ve been chosen for a few things such as toothpaste, dishwashing brushes, paper towels. Nothing too exciting but I still get amped up about it. I dunno it just gives me a buzz, you know, like my opinion matters! . I’m always honest (it’s a must). I’m in the top 20 this month and I’m pretty excited, apparently the top 20 get rewards….my life would be complete if I got a coffee machine! It does take a commitment to get to top 20, but if you enjoy it, it’s not a chore. I would recommend doing this if your prepared to put some time into it and you find it fun…life’s too short to do things we don’t enjoy

March 27, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review your experience with Home Tester Club! The team is thrilled to hear that you've enjoyed being an active member within our community and you've been excited about all your product trials.

Your opinion truly matters! Your honest reviews not only help your fellow members buy better, but also help brands improve their products for the future. We're glad you find joy in participating, and becoming a Top Contributor is just a bonus. Congratulations!

Enjoy your weekend!

Kind Regards,
The Home Tester Club Team.

Advertisement
Rated 4 out of 5 stars

SCUNCI by Conair…

It is the #1 Hair Accessory Brand. It slides right into your hair without giving you any problems or hassle and has a tight squeeze and is pretty to look at. It could use more different colors. It's Beautiful.

March 18, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you taking the time to share your experience, and we're thrilled to hear that you enjoyed your product. However, it appears this is a review for a product trial rather than the Home Tester Club platform.

Please ensure that you complete your survey and review for your product on the Home Tester Club website once it becomes available to you. We appreciate your ongoing participation and support of Home Tester Club.

We hope to see you participating in more exciting trials!

Kind Regards,
The Home Tester Club Team

Rated 2 out of 5 stars

I have been on this site for months and…

I have been on this site for months and haven't been chosen for anything. I'm beginning to wonder if going there every day is a waste of time.

February 27, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to share your experience with Home Tester Club so far! We're sorry to hear that you have not yet been selected to participate in a product trial, and we understand the frustration. As much as we would love to guarantee every member receives the products that they're interested in, we are very limited when it comes to quantity.

Our team does their best to ensure that products end up in the hands of the right testers, and we are sending relevant products! This is why we ask you to complete a short survey when registering your interest in trials.

Consider reviewing products you have tried in the past, uploading photos/videos, and registering for trials in order to boost your Home Tester Club points balance and increase your chances of being selected.

Kind reminder that above all, Home Tester Club is a community of consumers helping each other buy better, somewhere you can count on authentic, unfiltered reviews. We hope you can still enjoy being part of our community beyond the potential for free products.

Enjoy the rest of your week!

Kind Regards,
The Home Tester Club Team

Rated 5 out of 5 stars

Really happy

Really happy, that I've received my first product to test today, I'm really looking forward to trying it out and writing a review, thank you home tester club

January 8, 2025
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to share your experience with Home Tester Club!

The team is thrilled to know that you've just received your first product to test and review. We hope you enjoy your new product, and we thank you for your participation within the community. Remember, your genuine feedback helps your fellow Home Tester Club members make informed decisions and buy better.

Wishing you many more testing opportunities!

Kind Regards,
The Home Tester Club Team.

Rated 5 out of 5 stars

A great experience so far!

Having only joined Home Tester Club in September, I have already tested and reviewed some great products that I might not have discovered otherwise. The website is very easy to use and the qualifier questionnaires never take longer than a couple of minutes. It's also incredibly easy to write your review at the end of the testing period, and read reviews from other users. I've been very pleased with my experience so far.

December 20, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you for taking the time to share your experience so far with Home Tester Club! Apologies for the slight delay in getting a response out to you, as our team was taking a break over the holiday season.

The team is excited to hear that you have been able to participate in a number of great product trials since joining our community, and new products have been put on your radar as a result. We're also thrilled to know that you have found our website easy to navigate in terms of completing trial tasks as well as browsing reviews from other members.

Here's to even more excitement in 2025!

Kind Regards,
The Home Tester Club Team.

Advertisement
Rated 5 out of 5 stars

I love this app and company

I love this app and company, I am so so grateful for trying bits I normally wouldn’t treat myself to and it’s lead to discovering some, it’s lead to on repeat purchases!
Thank you for the platform

December 20, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We thank you for taking the time to review your experience with Home Tester Club, and we're sorry for the delay in response as our team has been taking some time off for the holiday.

It's fantastic to know that you have had the opportunity to participate in some tests for products that you typically wouldn't pick up for yourself, and you've found new products to love! Our team is also thrilled to hear that you've been loving our new app.

Wishing you many more exciting trials to come!

Kind Regards,
The Home Tester Club Team.

Rated 5 out of 5 stars

Very happy with the home test club …

I signed up for home test and receive so far an Air fryer, cosmetic item and hair care. Very happy to try this items and give a review. So far there were no problems and the process is very easy . Thank you home test club

December 19, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review your experience with Home Tester Club! We apologize for the delay in our response, as our team was taking time off for the holiday season.

We're so glad to hear that you have received some very exciting products to test since becoming a member of our community. It's great to know that you have been satisfied with the products you have received, and you have found the process seamless in terms of completing your trial tasks. Thank you again for your feedback.

We hope to see you participating in many more product tests to come!

Kind Regards,
The Home Tester Club Team.

Rated 1 out of 5 stars

Registered for MULTIPLE tests and…

Registered for MULTIPLE tests and received nothing.
Waste of time

November 4, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to write a review about your Home Tester Club experience! We're sorry to hear that you haven't had the chance to participate in any product trials yet, despite registering for multiple. As much as we would love to send every member the products they're interested in, we only have a limited number to work with, and our community is always growing.

The reason why you are asked to complete a survey is to we can ensure products end up in the hands of the best suited members, we want to make sure we are sending relevant products! Boosting your Home Tester Club points balance by reviewing products you have tried in the past, uploading photos/videos, and registering for trials will also increase your chances of being selected.

Bear in mind that beyond the excitement of free products, Home Tester Club is a community that helps each other buy better, a source of authentic, unfiltered reviews. We hope you can still enjoy being part of our community.

Have a great weekend!

Kind Regards,
The Home Tester Club Team.

Rated 1 out of 5 stars

SCAM! BEWARE! Updated on 12/11/24

I opted in to test a product which required a few weeks worth of testing. Submitted all reviews in the suggested time frame. Completed the final review.

The offering was that the product was mine to keep, and I would also receive a $20 Amazon gift card at the conclusion of the testing cycle.

Nothing came. Nothing at all.

I contacted them via email, and received a reply which said, “You must have received a gift card from us.”

Nothing beyond that. No checking of their records to see if they sent the card, whether they sent it to the correct address, or an attempt to re-send the card. NOTHING!!

A TOTAL SCAM!!!

UPDATE:

Home Testers replied to this review, on 12/11/24
As it can be read, it seems that the person who wrote the review presumed that the product testing had not concluded. IT HAS.
The only response I received from Home Testers was that if I had not received a gift card, which I should have, I would not be getting one.
Home Testers showed that a gift card would be given, upon the completion of the testing.
The testing has been completed.
The test timeframe has been concluded.
And Home Testers replied, basically, “tough cookies, sap! You’re not getting a promised gift card.”

BEWARE!!
Do NOT get involved with this SCAM operation!!!

November 29, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for sharing your experience with Home Tester Club. We are very sorry to hear of the frustration your most recent product trial has caused. Please note that when we reward gift cards for product trials, we do not distribute the gift cards until the surveys have completely wrapped up and we have confirmed completion from each member on our end.

We apologize for the incorrect response you received when contacting us via our Support page. This was an error made on our part, but rest assured that we have not yet rewarded qualified participants with their gift cards as surveys are still open. We kindly ask that you keep an eye on your email inbox for your gift card and reach out to us via our Support page with any concerns you may have.

Enjoy the rest of your week!

Kind Regards,
The Home Tester Club Team.

Advertisement
Rated 3 out of 5 stars

Tested a couple of products

Tested a couple of products. Been given my last product and when I went to return it the lady asked if I had any preferences for dates and to contact her if I had any questions. After numerous attempts to contact her she just booked me in for a date and didn’t reply to me. Product returned and review done never received my incentive voucher! Sent around 3 email via the contact form on the website and never received anything from them! You don’t receive any confirmation on these being sent either. Not great, no contact email so can’t directly send a message!

November 6, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for reviewing your experience with Home Tester Club! We sincerely apologize for the frustration surrounding your most recent trial. It's important to note that we have no visibility into your conversations with the courier when returning your product, as they are not a part of Home Tester Club.

Regarding your reward voucher, these are sent out to all eligible participants once the trial has wrapped up, so you will not receive it as soon as you complete your survey(s). We appreciate your patience as this product trial comes to a close and Amazon gift cards are sent out to all those qualified.

Enjoy the rest of your week!

Kind Regards,
The Home Tester Club Team.

Rated 5 out of 5 stars

In with both feet..

I’m updating my review, I liked and was enjoying Home Testing Club , but now I’m in with both feet! Quality, frequency and products have increased, are much more frequent than they arrive in a speedy fashion. I love every step of this club. It’s easy, it’s fun, and basically I’m getting rewarded for trying a free product and spending a few minutes online, giving a review how could it go wrong? The club allows me to TryProducts that I would be leery of buying on my own because of price or a product, I haven’t heard of before. These days grocery money is strict playing with items that you don’t know anything about. It’s just too risky. This allows me to explore and revisit products. Great customer service and even the site has been updated. Keep it up.

November 14, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review the experience you've had thus far with Home Tester Club! The team is thrilled to hear that you have been able to participate in a number of product trials, and you've had the opportunity to try products that you typically wouldn't try on your own.

Remember that with every piece of feedback you submit, you're also helping other members of our community buy better while earning points - how rewarding! We sincerely appreciate your participation in these trials and your continued support of Home Tester Club.

We wish you many more product tests to come!

Kind Regards,
The Home Tester Club Team.

Rated 2 out of 5 stars

I really liked using Home Tester Club. Since ranking top, I’m not not receiving anything.

I really like using Home Tester Club. I was receiving products quite frequently and found it really easy to review on the platform. I really enjoy looking at other reviews and taking advice from people who have tested the products before. However, in September I was number one in the Home Tester Club ranking. I was meant to receive some extra products to test which I never heard one word about and have now stopped receiving any products. I worked really hard reviewing all these different products that I’ve tested over the last year or so. I spent hours and hours doing this. I was a bit disappointed when I emailed to ask what happened and got no response. I really really enjoyed using this website up until the last month or two and sad to say that I’ve now received no products at all and I’m not quite sure what’s happened

September 30, 2024
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you taking the time to talk about your experience with Home Tester Club! We appreciate your continuous support and we're sorry to hear that you've been disappointed recently with the lack of products coming your way.

Please bear in mind that we only have a very limited amount of products to send to eager testers, and our community is always growing. We also do our best to ensure the most relevant products fall into the hands of the right testers, which is why you're asked to complete a quick survey upon registration. In terms of your Top Contributor concerns, we kindly ask that you write in to our Support page so the team can quickly take a look into your account.

It's also important to remember that Home Tester Club is a community that helps each other buy better, a trusted source of unbiased opinions. So beyond the excitement of free products, we hope you can still enjoy being part of our community.

Have a wonderful weekend!

Kind Regards,
The Home Tester Club Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look