Home Tester Club Reviews 339

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the opportunity to test and review various products, often discovering new favorites they add to their shopping lists. They find value in the community aspect and enjoy receiving free products in exchange for honest feedback. Some people also found the sign-up process to be straightforward. However, some people were dissatisfied with the company's communication and customer service, noting a lack of response to emails and difficulty in contacting support. Reviewers also experienced issues with the website, including glitches, error messages when trying to submit reviews or surveys, and a search function that often failed to yield results. There were also concerns about the product selection process, with some feeling they rarely received products to test despite applying frequently.

What people talk about most

Product

Customers consistently note ambiguous experiences with product testing. Many reviewers appreciate receiving... See more

User experience

Users describe ambiguous interactions with the user experience. While some initially had great experiences,... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers express frustration with glitches, such... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting a lack of replies to emails and... See more

Customer communications

Clients share negative opinions on contact, citing significant difficulties in reaching the company. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve always enjoyed using HTc and been a member for a while. However, I began writing more seriously in school and improved my writing skills. I’ve now applied this method to my reviews, which are h... See more

Company replied

Rated 3 out of 5 stars

Home Tester Club is great but I emailed them about 3 times. Hi! I emailed about 3 times regarding a survey. It was a survey for laundry detergent and to add a video. When I went to add the video,... See more

Company replied

Rated 3 out of 5 stars

well it was going well, I received and reviewed 2 products. Received a Kerastase bundle to review, got into the top 20 last month for the month, was doing reviews daily...Then .. they put a flag on my... See more

Company replied

Rated 3 out of 5 stars

I was glad to join HTC because I have been a member of other product testing groups for years and had the opportunity to evaluate many different items. The feedback given helped introduce new pr... See more

Company replied


Company details

  1. Review Site

Written by the company

Uncensored ratings and reviews for the leading products found at grocery stores and pharmacies near you. Free products to test and review, many that are new! Helping you and your community buy better. Join and add your review today.


Contact info

3.2

Average

TrustScore 3 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great to be part of these trials

I have been was accepted in July to review Regina kitchen roll.. and now I have just been told I am being sent some Bamboo Loo Rolls to review.. so far so good .. delivery is quick and easy to leave reviews with the links i am emailed...happy to be part of these trials

October 7, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review your experience with Home Tester Club! We're glad to hear that you have been enjoying your time as a part of our community, and you've had a few product trials come your way. We look forward to seeing your Bamboo Loo Rolls review in the near future - thank you for your continued support and participation.

Have a great day!

Home Tester Club

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Rated 1 out of 5 stars

Don't waste your time

I've applied for many months for many many items to test from a toothbrush to an airfryer, I've been unsuccessful everytime, if I don't qualify for a simple toothbrush I should never have been accepted. It seems the more we login in & apply ( which takes forever btw ) the better for them but useless for most of us,. I've now unsubscribed but still receive emails offering testers which is a concern
It's gr8 how a reply from HTC has been written on here so nicely for all to see when obviously I contacted them numerous times prior to writing this review

October 7, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hello there,

Thank you for taking the time to review Home Tester Club. We apologize that your experience when registering for product trials has been frustrating. It's worth noting that we typically work with a specific criteria when selecting members for a test, and product quantity is quite limited compared to our large community.

That being said, we encourage members to leave reviews on products they've tried in the past, and engage with the community in order to earn points - which boost your chances of being selected for exciting trials.

Could you kindly send us a message on our website so our team can ensure you are properly opted out of receiving emails? If you have unsubscribed, you should not be receiving emails unless participating in a trial.

Enjoy your day!

Home Tester Club

Rated 2 out of 5 stars

Okay in the past, unuseable now

Sadly, the page is impossible to use these days. I get error messages which have nothing to do with my internet or browsers. Cloudflare tells me there are problems with the hometester club site. When it's not cloudflare, it's the actual site telling me "oops, something went wrong."
Maybe it's because I don't leave only 5-star reviews? Maybe honesty is just not appreciated and stopped from using the site? I spent so much time TRYING to apply for projects that would be interesting (I don't apply for stuff I don't care about, like all the cosmetics). But I managed to go through ONE application, then got an error message just after hitting "submit". So, of course, it didn't count as finished. Customer support seems non-existent, and the only way to get a response seems to be by leaving a review on Trustpilot. That's not good enough.

October 6, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for sharing your experience, and apologies for the delay in response on our website! The Home Tester Club website had been experiencing some technical difficulties, however, our team has worked diligently to resolve them. Some pages may be a little slower than "normal", but you should now be able to register for trials with ease.

We're big fans of authentic and encourage our community to share their honest thoughts on their product testing experiences, whether positive or negative. Rest assured that we would never prevent genuine reviews from being submitted to our website as that would go against our ethos as a company.

Have a great day!

Home Tester Club

Rated 4 out of 5 stars

I am leaving a 4 because their website…

I am leaving a 4 because their website will not open anymore. I am getting an 503 error from Google. I have received products from the company. I just can't review them. I have reached out to the company with no luck finding what is going on.

October 1, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

We appreciate you sharing your experience with Home Tester Club, and we're glad you've been able to participate in a number of product trials! Over the last week, we have been experiencing some technical issues with our website. However, our team has been on the case to resolve these difficulties and restore our website to its "normal" speed and functionality. Pages should now be loading, but they may still be a little slow in the meantime.

Enjoy your day!

Home Tester Club

Rated 5 out of 5 stars

My experience with Hometesterclub.com…

My experience with Hometesterclub.com is a very positive one. I have tested so many things and think it is great and I all I have to do is test the products they send and leave a review or upload a video. Couldn't be simpler and regularly test things. 😊

September 22, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for sharing your experience with Home Tester Club! We're thrilled to hear that you've been enjoying your time as a member of our community and that you have had the chance to participate in a number of exciting product trials. We're glad to have you as a part of our platform.

Happy Testing!

The Home Tester Club Team

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Rated 1 out of 5 stars

awful experience and now worried about…

awful experience and now worried about my information. I deleted my account d/to the website no working and sending me error messages. Do not trust home tester club. Now I would like to know if they actually delete my account and info like I want it

September 20, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi there,

Thank you for taking the time to review! We are sorry for the difficulties you have been facing on our website when deleting your account. Rest assured that your personal information is safe; at Home Tester Club, we take data protection very seriously.

Please reach out to us via the 'Contact Us' page on our website, and our team will ensure that your data is deleted.

Have a great day!

The Home Tester Club Team

Rated 5 out of 5 stars

Hi just had my first product to review…

Hi just had my first product to review so must be a legit site just love it.

August 26, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

We appreciate you taking the time to share your experience and feedback on Home Tester Club with users on this platform. We are very pleased to hear you are enjoying being part of our community and we hope you have a great first product trial experience.

Thank you for your continuous support!

Home Tester Club

Rated 5 out of 5 stars

This site is legit!

I love Home Testers Club! I received my first product from Them to try and review! Once I was chosen the product arrived to my house in lightning time!

August 17, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

We appreciate you taking the time to share your experience and feedback on Home Tester Club with users on this platform. We are very pleased to hear you are enjoying being part of our community and we hope you enjoyed your first product trial.

Thank you for your continuous support!

Home Tester Club

Rated 5 out of 5 stars

I love Home Tester Club

I love Home Tester Club.
It's a really great club.
They send very good quality products and these are not samples, but fully-fledged products.
Thanks to this club I discovered some really amazing brands that I use everyday, and recommend to others.
I'm very happy because this Club gave me a chance to test more fantastic products.
Unfortunately i moved house and I forgot to write recensing and this Club didn't give me more chances to test. My fault, I really regret. I really recommend Home Tester Club.

August 5, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

We appreciate you taking the time to share your experience and feedback on Home Tester Club with users on this platform. We are very pleased to hear you are enjoying being part of our community and discovering new products.

If you haven't already, be sure to update your mailing address in the 'Settings' panel within your Home Tester Club account so you can continue participating in exciting product trials.

Thank you for your continuous support!

Home Tester Club

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Rated 1 out of 5 stars

Avoid,

Where do I start, wish i had read the reviews and did some research before joining.
They ask a dozen questions, only to either say no or keep you waiting. Those that get selected are mainly bloggers and influencers. Clearly targeted to the wrong demographic. Should be renamed as bloggers tester club. Reviews are biased when it's wannabes on social media reviewing them. Simply collecting and selling data. People want to see real honest reviews, from the general public not fake wannabe bloggers.

July 3, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you for taking the time to review our service in this platform. Our community is very broad and includes people of diverse genders and ages. Please have a look at our real photos posted by real members on our gallery on our website. We are very sorry you have felt discouraged to be part of our community. Please do rest assured we are GDPR compliant so all data usage is clearly outlined and disclosed in our policies.

Best,

The Home Tester Club Team

Rated 1 out of 5 stars

I forgot my password and it won't send…

I forgot my password and it won't send me my reset in my email. I checked all mailboxes.

July 26, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you for reaching out. We are sorry you are experiencing issues. We will check your account to solve this problem. You can also contact us directly on our website using this link: https://hometesterclub.com/uk/en/support/question

Have a lovely day!

The Home Tester Club Team

Rated 5 out of 5 stars

Genuine company

Genuine company. They give away free products in exchange of honest reviews. Highly recommended.

June 29, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi! Thank you for taking the time to review our service in this platform!

We are very happy to hear you have enjoyed being part of our community.

Thank you for your commitment.

Have a lovely day!

Home Tester Club Team

Rated 1 out of 5 stars

Not as rewarding as expected

I joined this club several months ago but so far I have got ONE item for review ONLY. Super FEW products available for review… very disappointing. Even if you are lucky enough to find one item for review, you will have to wait, wait and wait Zzzzzzz. Don’t know why it takes so long (nearly a month?) for the logistics… speechless.
Upon completion of a written review, no point is awarded either. And again it takes so looooooong to have your review published.
The website is not a user friendly one. Not much support is provided.
Not a rewarding or pleasant experience at all. Disappointed.

February 24, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you for taking the time to review our service in this platform.

We are very sorry to hear your experience with our platform was frustrating. We appreciate your feedback and we will take it to our teams so we can continue enhancing the service we bring our community of testers.

Have a lovely day!

Home Tester Club Team

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Rated 1 out of 5 stars

Issued me a voucher which didn’t fully…

Issued me a voucher which didn’t fully cover the cost of the product test and refused to provide an additional amount to cover the increase in price.

June 30, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you for taking the time to review our service in this platform.

We are really sorry you experience was not what you expected. Most of our platform consists of product tests with free products delivered to our member's homes. Ocassionally, we run some product tests with discount codes that either cover 100% of the costs or a portion of the cost. We are always transparent about the percentage being covered and ask that members agree to this before they are selected. Opting out of these type of tests is always an option and we want you to know this will never impact your eligibility for other product tests.

We hope you continue being part of our community of testers.

Have a lovely day!

Home Tester Club Team

Rated 5 out of 5 stars

REAL reviews & real samples

The fact that not only new customers have a chance to try something they may fall in love with but the company may not have been able to get their product out to different demographics. Once or twice I’ve had a missing products or boxes not arrive but they always take care of the issue and do what’s right.

June 26, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for taking the time to review our service in this platform!

We are very happy to hear you enjoy being part of our community. Thank you for your commitment!

Have a lovely day!

Home Tester Club Team

Rated 1 out of 5 stars

Answer ALOT of questions about a…

Answer ALOT of questions about a product to test and never get an email with a yes or no as to be chosen to test. Complete waste of my time. Deleted my account. Unfortunately, they don’t ask why. Hardly a legit company, with a marketing background they’re only collecting data. Avoid this at all costs.

June 17, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for taking the time to review our service in this platform! We are very sorry to hear you haven't yet been able to participate in one of our product tests.

Please bear in mind the quantity of products is limited, and our community is very big. We also want to make sure we are sending the right product to the right member to make the most of the testing experience.

Please note data is collected complying to GDPR.

Home Tester Club is all about honest reviews, not just free products. It is a community of people helping people buy better, a trusted source of unbiased opinions. So beyond, free products, hopefully you can still enjoy being part of our community.

Have a lovely day

Home Tester Club Team

Rated 5 out of 5 stars

Great

Great! I have already tested one product and my second is being sent now. I’ve been on for about a year and a half I think. It’s easy to leave feedback for the products.

I personally think people are seeing it the wrong way. It’s a privilege, not a right to get to test something for free. I for one am very happy!

June 17, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for taking the time to review our service in this platform! We are very glad to hear you have participated and enjoyed our product tests.

Thank you for being part of the community!

Have a lovely day.

Home Tester Club Team

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Rated 4 out of 5 stars

Not bad, need some more stuff to test:)

Been registered on the site for about 3 years, had 3-4 products to test, although I keep applying all the time, but not getting selected. Also trying to leave good honest reviews/opinion, so hopefully it's not affecting selection criteria. Let's hope I will get to test and review more products in the future.
Just to add, one item didn't arrive at all think I did send an email, but had no response.
And I have had some issues in the past when I couldn't leave a review.

June 1, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for taking the time to review our service. We are very glad to hear you have had a chance to participate in our product test, and your engagement with our community. We also hope you can continue participating in more tests soon.

Have a lovely day!

Home Tester Club Team

Rated 1 out of 5 stars

Sadly Disappointed

So much Enjoyed the products I was paired with, easy, fun and educational. Simple to perform my responsibilities back to Home Tester Club. Till now with Zarbee’s Cough Syrup! I love it my grandson takes it with ease. It works great without the “energy high” he gets with others. Last through the night. Are the things I’d write on the survey if I could?? I’ve tried at least 6 times to do the survey. Every time I receive “ Opps we had difficulties, we are working on it”. I’ve tried to reach out on Several attempts to Support team. Even sent a pic of what I am seeing. NO RESPONSE But PLENTY of REMINDERS that my account is in Jeopardy

June 2, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for your feedback. We are very sorry to hear that this occurred on your latest product test. We will ensure your account remains eligible as the issue was on our side.

We hope you continue applying for future product tests and enjoy being part of our community.

Have a lovely day!

Home Tester Club Team

Rated 2 out of 5 stars

Been a member for a good few years now…

Been a member for a good few years now and despite filling out forms to try and review products i have only been picked once! Given up now as its not worth my time keep filling out my interest and never getting picked.

May 24, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!
We're sorry to hear that you have not had a chance to test any products yet. And hoping you will be selected in the future.
Please know our Community is more than just product tests; it is a reliable source to check opinions of real people, and improve your shopping experience, as well as those of others members by reviewing products you’ve tried by yourself at home.

Have a lovely day!


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