Home Tester Club Reviews 339

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the opportunity to test and review various products, often discovering new favorites they add to their shopping lists. They find value in the community aspect and enjoy receiving free products in exchange for honest feedback. Some people also found the sign-up process to be straightforward. However, some people were dissatisfied with the company's communication and customer service, noting a lack of response to emails and difficulty in contacting support. Reviewers also experienced issues with the website, including glitches, error messages when trying to submit reviews or surveys, and a search function that often failed to yield results. There were also concerns about the product selection process, with some feeling they rarely received products to test despite applying frequently.

What people talk about most

Product

Customers consistently note ambiguous experiences with product testing. Many reviewers appreciate receiving... See more

User experience

Users describe ambiguous interactions with the user experience. While some initially had great experiences,... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers express frustration with glitches, such... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting a lack of replies to emails and... See more

Customer communications

Clients share negative opinions on contact, citing significant difficulties in reaching the company. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve always enjoyed using HTc and been a member for a while. However, I began writing more seriously in school and improved my writing skills. I’ve now applied this method to my reviews, which are h... See more

Company replied

Rated 3 out of 5 stars

Home Tester Club is great but I emailed them about 3 times. Hi! I emailed about 3 times regarding a survey. It was a survey for laundry detergent and to add a video. When I went to add the video,... See more

Company replied

Rated 3 out of 5 stars

well it was going well, I received and reviewed 2 products. Received a Kerastase bundle to review, got into the top 20 last month for the month, was doing reviews daily...Then .. they put a flag on my... See more

Company replied

Rated 3 out of 5 stars

I was glad to join HTC because I have been a member of other product testing groups for years and had the opportunity to evaluate many different items. The feedback given helped introduce new pr... See more

Company replied


Company details

  1. Review Site

Written by the company

Uncensored ratings and reviews for the leading products found at grocery stores and pharmacies near you. Free products to test and review, many that are new! Helping you and your community buy better. Join and add your review today.


Contact info

3.2

Average

TrustScore 3 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

I appreciate the things I try out but I…

I appreciate the things I try out but I won a prize package and it was never sent. I emailed them multiple times and no response. The customer service is horrible.

April 10, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

We are really sorry to hear that this occurred. Sometimes our parcels do get lost in the mail; nevertheless it should not have happened that you received no response to follow up. We apologise for this. We appreciate you taking the time to leave feedback on this platform; this helps us improve our service moving forward. Have a lovely day!

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Rated 5 out of 5 stars

Home tester club is a website that…

Home tester club is a website that sends you products to try in exchange for a review. I've had nothing but a great experience with them since I started a few months ago. All you have to do is apply for products, and they mail you what you qualify for. I love it!!

May 5, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi! We appreciate you taking the time to share your experience and feedback on Home Tester Club with users in this platform. We are very pleased to hear you are enjoying being part of our community.
Thank you for your commitment!

Rated 5 out of 5 stars

Good honest company

I have been a member for a year and a half now. I have tested a few products. I love the the site is clear and easy to use. I often use the site to see reviews on products I am considering buying and I have also made a couple of recommendations of things I would like to see reviewed. I love giving views on the products I have tested. I have found this company to be a good honest company. Surely all those giving negative reviews about Home Tester, understand the concept enough to know that we cannot all be chosen for all the product tests?

May 2, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

We really appreciate you taking the time to share your experience and feedback on Home Tester Club in this platform. We are very pleased to hear you are enjoying your experience in our community.

Thank you a lot for your commitment!

Rated 4 out of 5 stars

Love Home Tester Club.

April 18, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!

Thank you so much for taking the time to review our services on this platform. We love our members who make our community what it is.

Thank you for your commitment.
Have a lovely day.

Rated 5 out of 5 stars

Ignore the bad reviews

Ignore the bad reviews, this company is fair and although I don’t get picked for all, they filter products that are suitable for you and for the products needs.
I’ve tried items such as shampoo, conditioner, band aids, wrist supports, moisturisers, mug shot food and many more. You are able to leave good honest reviews and are encouraged to be open and not pressured into leaving all positives. By far the best product testing company in the UK. Thank you

April 4, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi! We appreciate you taking the time to share your experience and feedback on Home Tester Club in this platform. We are very pleased to hear you are enjoying your experience in our community.
Thank you for your commitment!

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Rated 1 out of 5 stars

Company called Demmoun.

Company called Demmoun.
Payed over $50 AUD over a month ago.
Track654 claimed to have delivered my parcel 3 days ago.
Didn’t happen!!!
Seller (Demmoun) would not furnish the name of the courier for me to follow up.
Contacted Demmoun numerous times; they’ve gone silent.
Do not trust them.

April 4, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi!
We would love to inform you that our company name is not Demmoun. We are Home Tester Club and we operate in many different countries under the same name. If you have any further questions, please contact us directly on our website. For Australia this is the link: https://www.hometesterclub.com/au/en/
Have a great day!

Rated 4 out of 5 stars

They can improve, yes but still cool

They can improve, sure who can’t they take everyone but your Survey form depends on what you receive to test. I received a box of Band-Aids, a deodorant, and a kids mirror that was plastic which the kids liked very much, because it was in the shape of a cat! I been a member over five years and that’s the products I have gotten, no electronics,no iron nothing expensive. But still I look forward to trying out a few bandaids, nice to have when you need them, (they’re cheaper than sticker books!)
They had Disney characters on them!

February 8, 2023
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Thank you so much for sharing your experience and feedback on Home Tester Club in this platform. Certainly, there is a wide range of products available to match different needs of our members. We hope you continue participating in our product tests in the future. Thank you for your commitment

Rated 5 out of 5 stars

I’ve been a member for only two months…

I’ve been a member for only two months and in the post the other day was sent an iron worth £400 to test, review and then I can keep it. Also tested kitchen role and a games console within my first month. Very good so far

December 22, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this website

Avoid this website. I was selected to test some cookware out 2 hours later I get an email asking me to answer a few questions on cookware I fill it in and I’m then asked to pay £3 delivery charges. Nothing arrived but a few days later they take a further £50 out of my account saying I’d signed up to a subscription to reduced price electrical goods in Cyprus. How did they get my info and know I’d registered with home tester club for cookware. No one is willing to help

December 10, 2022
Unprompted review
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Rated 1 out of 5 stars

No test yet

Think I've been a member for more than a year now and I still can't confirm it's legit since I haven't been chosen to test and review a product. If ever I was selected, don't know if I'll be able to receive the item.There'd be instances when it's a problem to access the site.

November 24, 2022
Unprompted review
Home Tester Club logo

Reply from Home Tester Club

Hi! Thank you so much for reviewing our service. We are very sorry to hear you have not been selected yet. Please note the quantity of products are limited. We also always want to make sure we select members who are suited for each product test. For example, if a lotion is only meant to be used on extremely sensitive skin, and the skin of a member is oily, dry or combination, this means this product will not be right for that member. We hope this makes sense and we hope you are selected soon! When members are selected we send an exclusive e-mail with detailed instructions on next steps. Have a lovey day!

Rated 1 out of 5 stars

I was selected to test product more…

I was selected to test product more then 3 weeks ago but unfortunately nothing arrived yet , I tried to contact you with email but you responded once saying: it’s takes up to 3 weeks , but till now nothing arrived

October 31, 2022
Unprompted review
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Rated 5 out of 5 stars

great testing program

I joined 3 years ago and It took me few months to land my first product to review.After that I am getting one product every second month .Most of the products I got were kids toys and home related like detergent,mouth wash etc.I found some great brands which I would not have discovered if not offered by HTC.People who complain needs to have some active social media presence as a reviewer.No one wants to giveaway a product for free if they do not get a feedback to improve or it does not get advertised.

January 11, 2022
Unprompted review
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Rated 1 out of 5 stars

Been over a year, received nothing

Been registered for over a year, left genuine reviews for items I have bought and used, but still to this date not been selected to review any products from this site, so I have unregistered

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Join if you are white and European

What you will notice is all the electrical appliances are given to people who have white European names, I have been selected once to review a toothpaste and have been a member for 2 years and completed over 100 reviews with various uploads of items I have purchased myself to boost my chance of obtaining products to review but white European reviewers with 10 or below reviews or some with no reviews get free electrical products to test.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

I probably rambled but I want you to get free stuff too

Okay so somebody here mentioned that the reviews on HTC were all phony 5 star reviews because people think that it will get them more products… & that the same names popped up on a lot of other reviews… well yes & no to all of the above. (THIS WILL BE LENGTHY BUT WORTH IT). Some people do believe that they will get more products & they are usually the same profiles leaving reviews. It is a club, after all. Home Tester CLUB. (: Not all reviews are phony. Just the ones where people really want their free items HAHA (who doesn’t).

Most of the time they send out good stuff, But you can always give a bad review if you didn’t like the product. It’s not against their policies LOL I just think some of these people just really enjoy receiving FREE items that they’ll do anything to get more. Which is not a thing! Good or bad reviews don’t affect what gets sent to you or how often.

To qualify, well that depends on how you answer. Each survey is unique to a certain thing. If you think something applies to you, answer what you think is best for yourself. But also don’t be greedy. Don’t lie just to get free stuff. Don’t make genuine testers look bad.

As far as getting chosen, I guess it’s like the lottery when you first apply??? But you win more often as the years go by??? Well maybe that’s not a good comparison but I think you get the point LOL you’ll get chosen if you meet qualifications based on your response. TO BE HONEST THOUGH, one thing that EXTREMELY bothered me when I first signed up, was that it took about 2 whole years to get the ball rolling! *fists shaking in rage at HTC*.

As far as new recruits I’m not sure how all that works. Because it was slow with the products at first. I’ll break down when I received my stuff from when I first joined. (Free to join btw)

I applied around March of 2018, received my first item in May 2018, 4 ítems, May,Oct,Nov,Dec. In 2019, 3 items. Feb,Aug,Sept. In 2020, 8 items, Apr,Jun,Jun,Sept,Oct,Oct,Oct, Dec. In 2021, 10 items, Apr,Apr,Aug,Sept,Oct,Oct,Nov,Nov,Dec, Dec. Now this year, 2022, 12 items. WHICH THIS YEARS ITEMS WERE ALL LOVED AND ENJOYED THANKS HTC. Feb,Feb(fave item, still using! $80 tooth brush),Mar,Mar,Mar,May,Jun,Jun,Aug(my kids absolutely went crazy for this one),Aug,Aug, Aug.

It’s legit. This place is legit 100% REAL FREE FULL SIZED ITEMS. Keep up with your emails, constantly check the website! You’re going to be addicted LOL I am grateful for the plenty of things I have received! Some were terrible, and some were absolutely adored. You get household items, toys for kids if you have kids, baby stuff, FURNITURE!!! BEDS CRIBS TVS BLENDERS DISH SETS CUTLERY SETS REFRIGERATORS!!!! Give it a chance. It might take a while to start receiving a bunch of stuff but it’s so worth the wait. I’m glad I didn’t give up! No I’m not paid or anything (wish I was) but I guess the free items are what pays me to scream to the world THIS IS THE ONLY WEBSITE THAT IS NOT A SCAM AND EVERYONE NEEDS TO KNOW!!!!!!! Love you HTC! I BELIEVE IN YOU LOL

August 17, 2022
Unprompted review

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