Homeward Reviews 373

We had a great experience using homeward to buy our first home in a market that required cash buys.

Great service that allows buyers to become competitive by going in as a cash buyer. I worked with many different people both due to staffing changes and just the business structure. It was hard to know who to reach out to for inquiries and updates until I finally had a customer experience manager that stuck around. Overall extremely grateful for this service but also wish they were better at communicating.

Outstanding experience with Homeward. Seamless process and gave us the ability to buy the home we loved before selling our current home. Couldn’t have done it without Homeward. Special note for Tina Sims and Diana King for being excellent representatives for Homeward.

What Homeward is able to offer is truly unique. At this time, to stay competitive in the market, having a cash offer is what truly can make or break you. I can confidently say that I don’t think I would have been able to purchase my home without it in the Austin market.

There are a few things with the process, however, that can prove rather challenging. The biggest thing being rent. Make sure you are fully aware of what their rent program entails and how to keep your team accountable throughout the contract execution process so you will not be taken advantage of. Additionally, their communication and service can lack from time to time. Their team could benefit from an “advisor” mindset and not a “service” mindset.

Homeward was recommended by our realtor for this crazy sellers' market. We are forever grateful for that advice. Homeward was amazing every step of the way. They were available 7 days a week and there was always clear communication. Homeward was the solution for us buying our dream home, as hassle-free and painless as possible. Thank you Homeward!

Fees not fully disclosed until less than 1 hour before closing. Because you have already moved in when you close- because of the program, you have no choice but signing. The actual fees were 80% higher than initial disclosure. Initial fees not disclosed upfront- so although very nice people- opaque process.

We were pleased with our experience and would recommend. We had a rather complicated process wherein the property we wanted was an estate sale, and the documentation needed to close was extensive. We tried using a different title company as well but ended up coming back to do everything in house with Homeward. We had done our homework to get ready to buy a home on the front end, so closing was a breeze once the estate matter was settled. We had an edge over other buyers to make a cash offer and when we realized our budget needed a stretch for the home we wanted, homeward helped make it happen almost overnight.

Everything was smooth and simple with great communication.

Homeward made it extremely easy to offer our seller a cash offer on our behalf and to also secure a loan. All the agents were fantastic and responded quickly when we reached out with questions.

I enjoyed the process. I was looking for a solution to downsize my house but I did not want to sell my house before finding a new home. I was exploring several solutions to get that done without so much success until I heard about the service that Homeward was offering. It was just perfect for what I needed. The whole process went smoothly. The Homeward people with whom I interacted were all very professional, knowledgeable and helpful. Overall I had a good experience.

Had a great experience. Customer service was amazing, pricing was fair. Gave us the advantage we needed in a crazy market. Very happy we choose Homeward!

Homeward is a great option if you want to be able to make a cash offer for the home of your dreams! The process is intensive but Homeward helps you through it with knowledgeable staff. Yes, you pay Homeward a fee for helping you make a cash offer and you pay rent to live in your dream home until you sell your old home but both the fee and the rent are reasonable and worth every penny!

5 star service

Homeward’s team was of the utmost awesome experience! Our team members, Michael, Lori, Lee, and Stephanie were available to answer questions, and they made the process stress-free. This team was fun to work with. Their display of friendliness, courteous, and professionalism was consistent.

I was very grateful to have the opportunity to use Homeward in our home buying process. This seller's market is brutal! We found our new home, sold our old home and only paid rent for a month before we were able to buy back the new home. It went very smoothly and took out a lot of the anxiety brought on by this crazy housing market. I would highly recommend using them if you find yourself in a similar position.

We couldn’t be happier with the exceptional communication and customer service from everyone on the Homeward team. We had to upgrade from a condo to a home due to a little one on the way. Homeward took all the stress out of the selling and buying process allowing my pregnant wife to relax and focus on the pregnant y which is worth any convince few. They went above and beyond to help us secure the lowest rate possible and close as quickly as possible. I highly recommend Homeward to anyone trying to sell a current home and use that equity for the down payment on a new home.

I’m a homeowner thanks to Homeward, they made the process super easy!

After countless offers, Homeward helped me win with a cash offer and purchase my new home!
I was skeptical as a third-time homebuyer and first time using this type of program, however, Homeward worked with me and my realtor, their team is so helpful and responds to questions or concerns quickly.
They really want potential homeowners to get the house they love and will help during the journey!
I am so thankful that I don't have to throw away money on rent and I am back to being a homeowner!

Homeward is a very easy and convenient way to buy and sell. The cash offer feature usually trumps other offers. I was not happy that i was charged rent from the time Homeward closed on the home i purchased. i believe it should have been from when i moved in and until closing.