Honeyfund Reviews 

72
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Many consumers found the platform easy to set up and use, appreciating its convenience for both themselves and their guests. People also valued the website's intuitive design, customization options, and the ability to easily track contributions. However, many people were dissatisfied with the payment process, citing unexpected fees for receiving funds and a general lack of transparency regarding these charges. Some customers also experienced significant difficulties accessing or transferring their money, with several reviewers expressing concerns about the status of their funds.

What people talk about most

Payment

Customers consistently express dissatisfaction with the payment process, frequently reporting unexpected fees... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and navigation... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to navigate, use, and set up.... See more

Price

Customers had negative experiences with price, feeling misled by hidden charges and a lack of transparency... See more

Service

Users describe negative interactions with service, with many finding it frustrating due to unexpected costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honeyfund was a quick, convenient way for people to give gifts, especially those who regretfully couldn't attend. My only suggestion is to make an option where the person giving has the option to pay... See more

Company replied

Rated 5 out of 5 stars

We used Honeyfund for our wedding registry and could not recommend it enough! It made gifting so easy for our guests and helped us put everything toward experiences we’ll remember forever. The setup w... See more

Company replied

Rated 5 out of 5 stars

Great experience! We weren’t in need of household gifts so Honeyfund was perfect for us. Honeyfund was easy to use & navigate. We loved how our website turned out. We added the QR code to our invitat... See more

Company replied


Company details

Written by the company

Honeyfund's #1 online wedding gift registry makes it easy to give and receive the perfect wedding gift — one that reflects your unique style and makes giving fun for your wedding guests!


Contact info

3.4

Average

TrustScore 3.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(72)

39 reviews in the last 12 months

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Rated 3 out of 5 stars

Hidden hassles

If you want to use the app to create a website it won’t really look like the example. I had a difficult time trying to navigate the website. I only needed it for our elopement in case family wanted to gift funds.

They don’t tell you but there is a fee to transfer to your account. If you want to send it through PayPal or Venmo the amount has to be at least $100. BTW they will freeze your Honeyfund account until you verify it’s you trying to transfer funds to the gift card.

They don’t really tell you the hassles on website reviews. BUT other websites are more challenging than Honeyfund. Not the best website but better than others

September 5, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Thank you for sharing your detailed feedback. We apologize for any inconvenience you experienced. We appreciate your observations regarding navigation and the verification process. Your feedback is invaluable, and we wouldn’t have been able to make the improvements we have without input from users like you - so thank you again!

Rated 4 out of 5 stars

Worked out for us!

We were worried when we tried to redeem our gifts because the site said “error” and we couldn’t redeem our gifts on the Target account to Venmo. And when we called, we couldn’t find anyone to help us. Luckily I reached out to them on Instagram (and by email) and they responded right the next day!
They immediately moved our funds from Target to the Honeyfund wallet and the error message was gone. I was able to redeem the gifts into my Venmo account pretty quickly (the money was available after a couple of days!). Then with no issue, I was able to transfer the rest of our funds into Venmo again (you have to wait after the first Venmo transaction is completed).
I only gave them 4 stars because of the error message and because the giftcard options they have are a bit limited. But the customer service was great and we got our money quickly so pretty happy with them!

August 17, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi YG, We’re sorry that you encountered that error message. We understand how frustrating that can be, and we’re grateful you took the time to share your feedback with us. It’s great to hear that the Member Success team was able to assist you and resolve everything in the end! If you ever need anything else or have more feedback to share, please don’t hesitate to reach out. We’re here to help!

Rated 1 out of 5 stars

They are so quick to draw you in and…

They are so quick to draw you in and say you get 100 percent of what your attendees gift you for your wedding. It’s all annoying trickery. They bloat what people give by asking for donations. They make it impossible to find the button to opt out of a donation. When you’re ready to redeem your gift, unless you want $4,000 of a chilis gift card, it takes over a month to get your money via PayPal or Venmo. None of that is clear up front. DO NOT USE. Would not recommend.

June 20, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Thank you for sharing this with us; this is not the usual experience! We're truly sorry to hear that the process was frustrating and didn't meet your expectations. Transparency and ease of use are important to us, and your feedback is helpful. We wouldn’t be able to improve our service without input from users like you. If you have any additional feedback please don’t hesitate to reach out to our Member Success team!

Rated 1 out of 5 stars

Wish I could rate lower than 1 star

Wish I could rate lower than 1 star. Honeyfund tried to steal $2000 out of our gifts and would not respond to our requests for several weeks. They finally claimed it was an “error” but it took about 7 weeks to get them to respond to our ~50 emails (they don’t provide a phone number for support). By the time they finally responded, flights had almost doubled in price and we had to change our destination. Honeyfund is a scam, I would never recommend this awful “service” to anybody.

April 10, 2023
Unprompted review
Rated 1 out of 5 stars

I have been trying to setup a fund with…

I have been trying to setup a fund with Honeyfund and it's not straightforward.
Eeeeemmm, therefore do not want my guests to be confused too.

March 25, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi Barrington, Thanks for sharing this with us. We’re sorry to hear that setting up your fund was challenging. We understand how important it is for both you and your guests to have a smooth experience. If you have any additional detailed feedback, we’d be glad to hear it. Don’t hesitate to reach out to us!

Rated 1 out of 5 stars

Completely unusable!

My daughter and her partner set up a fund collection with Honeyfund. Do not bother, it is completely unusable and they are not responsive or helpful when a problem is encountered. Also payments made via PayPal incur a charge, so your guests will pay more than they want to contribute…..only took a year and a half for their response 😂👏👏

February 27, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi Sarah, We’re sorry to hear that you had a tough time with your gift. We appreciate you taking the time to share your experience with us. Please know that payments made via PayPal should not incur any fees. This isn’t the typical experience, and if you believe you were charged a fee, we’d love to help resolve it. Please reach out to us at support@honeyfund.com, and we’ll do our best to assist you. We’re here to help! Thank you again for your valuable feedback.

Rated 1 out of 5 stars

Charged people not came to us

We registered. Luckliy not published. Just one gift paid by one of family members.money deducted from account he said. Its about 48 hours the gift not shown. Not any support from customer service. While we needed calm and relax afew days before wedding , stress came to us not being victim of scam. Still waiting for reply , will update here.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Site doesn't work

Site doesn't work. Guests tried to donate using credit cards and every single card type was declined. Reached out to support multiple times and was told it wasn't their problem, it was PayPals problem (PayPal was working just fine). This site is hard to use, the main purpose (receiving gifts) doesn't work, and support won't help. Recommend paying for something better instead of going through the hassle of trying to use HoneyFund

February 27, 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Thanks for your feedback, and we sincerely apologize for the inconvenience. We're sorry to hear that your guests had trouble with their donations. It's our responsibility to ensure that your experience is seamless, and we regret that it wasn’t the case here. This is not the usual experience or level of service we want to provide. With your feedback, we were able to work with our payment providers to prevent this from happening to others. We understand how important it is to have a reliable platform for receiving gifts, especially for such a special occasion. Thank you again for bringing this to our attention!

Rated 3 out of 5 stars

Withdrawals take WEEKS

I loved creating my wedding website and registry, but that's where the positives stop for me personally. The withdrawal process for funds is not automated at this time which means that your request is manually processed. It takes an agent around 4 days to respond to any inquiry, including a withdrawal request, and then another 5 to 10 business days to actually get funds. I was married on 2/11, entered my request the next day, and still don't have my money on 2/21. I'm not honeymooning until April, but people going immediately after their wedding who may be counting on those funds are pretty screwed...

February 12, 2023
Unprompted review
Rated 1 out of 5 stars

I keep receiving emails from them and it appears to be a scam

I keep receiving emails from this company asking me to invest but thankfully I haven't.
However, earlier this year when my Daughter asked about it to set up a Honeyfund for her Wedding I agreed it was a good idea. So wrong!
For months now her link hasn't worked, Honeyfund can't or won't help and now we are sending out letters to all invited we just pray that none of them have had their money stolen.
Have tried contacting them, to no avail and I have now reported their website

May 25, 2022
Unprompted review
Honeyfund logo

Reply from Honeyfund

We appreciate you sharing your experience, and we’re so sorry for the difficulties you've faced. I do see we tried to connect about these concerns but were unable to reach you. If you still have any concerns, please let us know and we’ll be happy to help! Thank you again for taking the time to share.

Rated 1 out of 5 stars

Do not use

The site is not bad. But it uses Paypal as the payment agent and this is an absolute disaster. We had so many guests struggling with sending money, and no support from honeyfund or PayPal to resolve it. In th end we closed the site down and had to rely on bank transfers.

May 10, 2022
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi Kristoffer, thank you for taking the time to let us know what you think! We’re sorry your experience wasn’t what you’d hoped it would be. We’ve made some big changes to these features since you last visited. We wouldn’t be able to improve our service if it weren’t for people like you providing honest feedback like this - so thank you again for taking the time!

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