The shopping experience was easy and straight forward. The shipping estimate was very good (less than 10 days for cross country delivery) and the product actually reached 2 days earlier then estimate... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!! The costumer service is very efficient, delivered on time Very good experience buying H... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
Company replied
I ordered citadel jacket online. Web site is user friendly, jacket was shipped right away, I got it in 4 days in Croatia. Jacket is well made, warm, light and (to me) cool design. Before this I had Bu... See more
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Company details
- Outerwear Store
- Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Snowboard Shop
- Youth Clothing Store
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very easy to order
Very easy to order. I was expecting a quicker delivery, but I assume it's because of the courier, not the seller. Overall very happy with my order.
March 7, 2026
Reply from Horsefeathers
Thank you for your review 😊
We’re really glad to hear that you found the ordering process easy and that you’re happy with your purchase!
We’re sorry the delivery took a bit longer than expected -sometimes delays can happen on the courier’s side, but we’re always working to make the whole experience as smooth as possible.
Thanks again for your feedback and for your interest in our Horsefeathers brand. 💜
Reply from Horsefeathers
Thank you for your review!
We’re really glad to hear you were happy with the fast delivery and found our products to offer a great quality-to-price ratio. We truly appreciate your feedback and your interest in our Horsefeathers brand. 💙🏂
Delivery was fast and the products well…
Delivery was fast and the products well packaged. Tracking the order was easy and reliable. Time will tell about their quality. So far so good!!!
March 9, 2026
Reply from Horsefeathers
Thank you for your feedback!
We’re glad to hear that your order arrived quickly and that everything was well packaged. It’s also great to know the tracking process was smooth and reliable.
We hope the products will continue to meet your expectations over time. So far so good sounds like a great start! Thank you for your interest in our Horsefeathers brand. 💜
Very high quality jacket! Very beautiful design!!
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!!
The costumer service is very efficient, delivered on time Very good experience buying Horsefeathers!! Greetings from Italy🇮🇹
March 16, 2026
Reply from Horsefeathers
Thank you so much for your amazing review!
We’re really happy to hear that you love the quality, design, and colors of the jacket - that means a lot to us. It’s also great to know that you had a smooth experience with our customer service and delivery.
Enjoy your new jacket, and greetings back to Italy! 💚
Fast delivery and great quality
Product was as described and the quality is excellent. Delivery was fast and I would shop there again.
March 8, 2026
Reply from Horsefeathers
Thank you for your great review! 😊 We're happy to hear that you’re satisfied with the quality of the product and that the delivery was fast. It means a lot to us that everything met your expectations.
We’ll be happy to see you shopping with us again in the future! Thank you for your interest in our Horsefeathers brand. 🧡
Fast delivery
March 7, 2026
Reply from Horsefeathers
Thank you for your review! 😊 We're glad to hear that your order arrived quickly. We hope you enjoy your purchase, and we’ll be happy to help if you ever need anything in the future.
Thank you for your interest in our Horsefeathers brand. 🧡
Good service!
March 7, 2026
Reply from Horsefeathers
Thank you for your kind review! 😊 We’re happy to hear you had a good experience with our service. If there’s ever anything we can help you with again, don’t hesitate to reach out.
Thank you for your interest in our Horsefeathers brand. 🧡
Great quality
March 7, 2026
Reply from Horsefeathers
Thank you for your review! We’re glad to hear that you’re happy with the quality of your purchase. We hope you enjoy it and look forward to serving you again!
Thank you for your interest in our Horsefeathers brand. 🧡
Keep the great work
Great info, communication , time of arrival, packing and of course the product was really nice quality!
February 26, 2026
Reply from Horsefeathers
Thank you so much for your kind review!
We’re really happy to hear that you were satisfied with the communication, delivery, packaging, and of course the quality of the product. Your feedback means a lot to our team and motivates us to keep improving.
Thanks again for your support and we hope you’ll enjoy your product! 💜
Amazing and fast service
March 4, 2026
Reply from Horsefeathers
Thank you for your kind words! We're happy to hear you had an amazing experience and that our service was fast. We really appreciate your feedback and hope to see you again soon! 💙
Reply from Horsefeathers
Thank you for your feedback.
We understand that free returns are important for many customers. At the moment, return shipping costs are the responsibility of the customer, but we always aim to keep our prices competitive and provide detailed product information to help customers choose the right item.
If you ever need assistance with a return or have any questions, our team will be happy to help. 🧡
Easy and straightforward buy
Easy and straightforward buy, quick delivery, great product
February 27, 2026
Reply from Horsefeathers
Thank you for your review!
We’re glad to hear that your purchase was easy and straightforward and that you’re happy with the product and quick delivery. Your feedback means a lot to us. 🧡
We hope you’ll enjoy the product, and we look forward to serving you again in the future!
Ordering was smooth and quick
Ordering was smooth and quick, so was the transport. I'm super excited to try the pants out on the snow. :)
February 28, 2026
Reply from Horsefeathers
Thank you so much for your review! 😊
We’re thrilled to hear that the ordering and delivery went smoothly. Have an amazing time testing out your new pants on the snow - enjoy every run! ❄️⛷️
We really appreciate your support!
Experience was perfect
February 21, 2026
Reply from Horsefeathers
Thank you for your kind review! 😊 We're delighted to hear that your experience was perfect. We truly appreciate your support!🧡
Reply from Horsefeathers
Thank you for your feedback! 😊 We're happy to hear that you like the quality and that the pieces fit well. We really appreciate your support! 🧡
Second purchase in 10 days
Second purchase in 10 days. Fitting, looking and quality is super! ☺️
February 26, 2026
Reply from Horsefeathers
Thank you so much for your second purchase in such a short time! 😊 We're really happy to hear that you're satisfied with the fit, look, and quality. Your support means a lot to us, and we hope you’ll continue enjoying our products!🧡
Good quality products and excellent service.
February 20, 2026
Reply from Horsefeathers
Thank you for your kind words! 😊
We’re glad to hear you’re happy with both the quality of our products and our service. Your support means a lot to us! 🧡
Fast delivery! Best customer service!
Fast delivery even all the way to Japan!
Best costumer service, fast replies, all the info given.
February 22, 2026
Reply from Horsefeathers
Thank you so much for your review! 😊
We’re thrilled to hear your order arrived quickly all the way to Japan and that our customer service met your expectations. Fast replies and helpful info are what we aim for!
We really appreciate your support! 🌏✈️❤
I recently ordered from Horsefeathes
I recently ordered from Horsefeathers and so far I’m really impressed. The delivery was extremely fast, which was a great start.
I haven’t had the chance to test the jacket on the snow yet, but my first impression is very positive. I love that it has plenty of pockets, which makes it practical and functional. It’s comfortable and spacious, nothing feels tight, and I have enough room to layer underneath. I can move freely without any restriction, which is very important to me.
Overall, I’m very happy with it so far and looking forward to trying it out on the slopes.
February 24, 2026
Reply from Horsefeathers
Thank you so much for your detailed review! 😊
We’re thrilled to hear your first impression of the jacket is so positive. It’s great that you find it comfortable, spacious, and practical with plenty of pockets - freedom of movement is exactly what we aim for!
We hope it performs just as well on the slopes and becomes your go-to jacket this season. Enjoy your time on the snow! ❄️🏂
Great communication and trustworthy
Great communication and trustworthy. It was my first time ordering and everything went really well. They shipped very fast.
February 18, 2026
Reply from Horsefeathers
Thank you for your kind words! 😊
We’re so glad your first experience went smoothly and that you appreciated our communication. Fast shipping is our goal, and we’re happy it reached you quickly. Looking forward to serving you again! ❤❄
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