The shopping experience was easy and straight forward. The shipping estimate was very good (less than 10 days for cross country delivery) and the product actually reached 2 days earlier then estimate... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!! The costumer service is very efficient, delivered on time Very good experience buying H... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
Company replied
I ordered citadel jacket online. Web site is user friendly, jacket was shipped right away, I got it in 4 days in Croatia. Jacket is well made, warm, light and (to me) cool design. Before this I had Bu... See more
Company replied
Company details
- Outerwear Store
- Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Snowboard Shop
- Youth Clothing Store
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Horsefeathers
Thank you so much! 😊
We’re thrilled to hear everything was perfect. Your support means a lot! ❤
Great quality
Great quality. Fits a little on the big side, but that's the steez. Highly recommend!
February 10, 2026
Reply from Horsefeathers
Thanks so much for your review! 😊
We’re really happy to hear you like the quality. And yes - the slightly roomier fit is part of the steez! Glad it works for you.
Thanks for the recommendation, we really appreciate it! ❤
Excellent quality
Excellent quality, worth the money, good fit of sizes! No problems with delivery!
February 3, 2026
Reply from Horsefeathers
Thank you for your wonderful review!
We’re very happy to hear that you’re satisfied with the quality, fit, and delivery. It’s great to know the items were worth the money and met your expectations.
We truly appreciate your feedback and look forward to your next order!💙
Quality ar good prices
Good products at readonable rates and diecounts for regular customers as I am
February 14, 2026
Reply from Horsefeathers
Thank you so much for your review!
We’re really happy to hear that you’re satisfied with the quality of our products and that you appreciate our prices and discounts for regular customers. Your continued support means a lot to us.❤
Reply from Horsefeathers
Thank you so much for your wonderful review! 💚
We’re really happy to hear that you were satisfied with our prices, fast delivery, and climate-friendly return policy. Your recommendation truly means a lot to us.
We look forward to serving you again soon! 😊
High quality clothes
Shipping arrived faster. The clothes are well designed and high quality material. I love them. First time ordering and for sure not the last time. 😁
February 20, 2026
Reply from Horsefeathers
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with the quality and design of our clothes, and that your order arrived quickly. We can’t wait to see you shop with us again soon! 💛
Everything ok
February 17, 2026
Reply from Horsefeathers
Thank you for your review!
We’re glad to hear that everything is OK and that your experience met your expectations. If there’s ever anything more we can do for you, please don’t hesitate to let us know.
We look forward to serving you again soon! ❤
Great
Super fast, always Received immediate Information about the Status, Package is great, very high Quality
February 18, 2026
Reply from Horsefeathers
Thank you very much for your fantastic feedback!
We’re delighted to hear that you were happy with the fast delivery, regular status updates, and the quality of the package. It’s great to know everything met your expectations.
We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! ❤
Reply from Horsefeathers
We’re very happy to hear that you’re satisfied with the quality and that the delivery was super fast. Your feedback truly means a lot to us and motivates our team to keep up the good work.
We hope you’ll enjoy your purchase, and we look forward to serving you again in the future! ❤
Fast delivery, good looking gear!
Fast delivery, quality looking product. Seems to be good stuff. Got a couple days on hill in the jacket and i love it. Halldor is a G!!
February 9, 2026
Reply from Horsefeathers
Thank you for the awesome feedback! We’re thrilled to hear the jacket is holding up well on the hill and that you’re enjoying it. We’ll pass your shout-out to Halldor too – he’ll be happy to hear it! 🧡🏂
Very reliable and informative shopping…
Very reliable and informative shopping experience.. and products are super.
February 12, 2026
Reply from Horsefeathers
Thank you for your wonderful feedback! We’re so happy to hear you enjoyed a reliable and informative shopping experience, and that you love the products.
Thank you for your interest in our Horsefeather
s brand! 🧡
Great experience
Great experience, except I was not able to pay from my country of Serbia
February 8, 2026
Reply from Horsefeathers
Thank you for sharing your feedback! We’re glad to hear you had a great experience with us.
We’re sorry that payment from Serbia wasn’t possible. We’re constantly looking to improve our payment options, and your input is very helpful.
We hope to welcome you back soon and make your next experience even smoother! ♥
Reply from Horsefeathers
Thank you so much for your wonderful review! 🤍
We truly appreciate your kind words and are very happy to hear that you were satisfied with the quality and speed of our service. Your satisfaction means the world to us.
We look forward to serving you again soon!
Good looking euro brand
Good looking euro brand! Nice fabric. Nice cut. Happy with the outfit! Fast delivery! Thanks HF🤙🏼
February 6, 2026
Reply from Horsefeathers
Thank you so much for your amazing review! 🤙🏼
We’re really happy to hear that you like the fabric, the cut, and the overall look – and that the delivery was fast as well. That’s exactly what we aim for!
Enjoy your outfit and thanks for choosing Horsefeathers 💛
Reply from Horsefeathers
Thank you so much for your great review!
We’re really happy to hear that your order arrived quickly and that you’re pleased with the quality of the underwear. That means a lot to us.
We truly appreciate your support and hope to see you again soon! ❤
Product was so quality
Product was so quality. Way more than I even expected. You can tell the people ride this gear that made it.
February 9, 2026
Reply from Horsefeathers
Thank you so much for the amazing feedback!❤
We’re stoked to hear the quality exceeded your expectations. That means a lot to us. Our gear is designed and tested by people who actually ride, so it’s great to know that comes through in the final product.
Thanks for being part of the community and for taking the time to share your experience!❤
Good products
Good products, good prices, bit slow on delivery
Update: i just dropped it to 3* because i payed 3 days ago and they say i did not (even though 3 days ago i send them the bank proof)
February 7, 2026
Reply from Horsefeathers
Thank you for your feedback.
We would just like to clarify that the order mentioned in your review has not been paid yet and therefore has not been shipped.
If you need any assistance with the payment or completing your order, please feel free to contact our customer service team - we’ll be happy to help.❤
Great quality and great service
Great quality and great service, alot of brands can learn from this !
February 6, 2026
Reply from Horsefeathers
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both the quality and service. Your support means a lot!❤
Size measurements are not accurate
Size measurements are not accurate, ordered size did not fit, to switch to a fitting size I have to pay 30€ for return shipping...
Edit:Well apparently the measurements aren't so accurate and conveniently the fine print is really difficult to find in the terms and through the whole shopping process you advertise 30 day return. Yes it was my own fault but I got this feeling that my trust was misused...
January 29, 2026
Reply from Horsefeathers
We’re sorry to hear that the size did not fit as expected. We provide detailed measurements for each product and recommend comparing them carefully with your own measurements before placing an order, as sizing may vary between different models and styles.
Please note that return shipping costs are the responsibility of the customer, as stated in our return policy available before completing the purchase.
If you need assistance selecting the correct size, our customer support team will be happy to help. ❤
Reply from Horsefeathers
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with our designs, quality, sizes, delivery, and promotions.
We really appreciate your support! 💛
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