The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
Company replied
Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Elementor Hosting
Hi Julia, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Advertisement
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Good suport
It is great to work with Elementor and the continues updates make it more easy l.
February 17, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Great customer service is rare
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider offers.
And even then the support is usually lacking.
Not so with Elementor Hosting. I have the lowest tier offered and just received STELLAR support from Elementor. Every level gets premium support.
Speedy, thorough, and spot on support that fixed a perplexing issue permanently. Smart, friendly support reps that know their product.
An A+++ customer support experience.
February 12, 2026
Reply from Elementor Hosting
Hi Jay, thank you so much for this incredible review!
We’re truly grateful for your kind words and thrilled to hear that your experience with our Hosting support was speedy, thorough, and effective. It means a lot to know that you felt the same level of care and quality support regardless of plan tier—that’s exactly what we strive for.
We’ll be sure to share your feedback with the team. Thanks again for your trust and support!
Reply from Elementor Hosting
Hi Michiel, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Advertisement
Quick and helpful
Great, quick support from Ray, we got to the root of the issue and found a solution.
February 12, 2026
Reply from Elementor Hosting
Hi MC, thanks for the great review and for your continued support!
We’re delighted to hear that you’re satisfied with the assistance Ray provided.
Very fast en professional support
Very fast en professional support. I'm really happy about their service!
February 11, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Very satisfied!!
Your colleagues took their time, to make sure they really understood what went wrong and provided me with fast updates and questions to resolve the problem.
February 11, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Easy and fast
February 10, 2026
Reply from Elementor Hosting
Hi Kat, thanks for the great review! We’re delighted to hear that you’re satisfied with our service.
Advertisement
Ray helped me to resolve the issue that…
Ray helped me to resolve the issue that bugged me over several days. Very professional and patience.
February 9, 2026
Reply from Elementor Hosting
Hi Ricky, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance Ray provided.
Super responsive
Super responsive. The issue solves within couple hours without waiting
February 6, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
They are very supportive with prompt…
They are very supportive with prompt response and experienced skills.
February 4, 2026
Reply from Elementor Hosting
Hi Yong, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Fast & Helpful
All the information provided was on-point and really helpful! Help was offered immediately without me needing to do too much. Thanks!!!
February 5, 2026
Reply from Elementor Hosting
Hi , thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Advertisement
Ray was great!
February 5, 2026
Reply from Elementor Hosting
Hi La Ha, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance Ray provided.
VERY HELPFUL
February 5, 2026
Reply from Elementor Hosting
Hi P A, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
very useful grest works
February 5, 2026
Reply from Elementor Hosting
Hi Mirko, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Reply from Elementor Hosting
Hi Jonas, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Advertisement
Ray helped me like a true professional
Ray helped me like a true professional. The problem was solved in minutes in the late afternoon. Thank you very much for the amazing support!
February 4, 2026
Reply from Elementor Hosting
Hi Mike, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Super helpful and quick to get to my…
Super helpful and quick to get to my site! I am very appreciative.
February 3, 2026
Reply from Elementor Hosting
Hi Meghan, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Reply from Elementor Hosting
Hi Bryan, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.