HostPresto! Reviews 1,412

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being reliable and efficient, often highlighting the quick and effective resolution of issues. The support team is frequently commended for their knowledge, responsiveness, and helpfulness, making complex technical steps easy to understand and ensuring a smooth experience. Many appreciate the personalized approach and the staff's dedication to going the extra mile to assist with various needs, from migrations to troubleshooting. However, some customers also noted significant dissatisfaction with response times and the company's handling of critical issues, including website downtime and email system failures. A few other people also felt that the website's functionality was problematic, with issues preventing them from logging in or managing domains, leading to business disruptions and data loss.

What people talk about most

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability, with some customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more

Rated 5 out of 5 stars

Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... See more

Rated 5 out of 5 stars

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.... See more

Rated 5 out of 5 stars

Personable, and friendly website hosting, help and advice. Reliable company who are always on call (at the end of Help Ticket) with thoughtful solutions. Decent prices compared to some on the market.... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The technical support from HostPresto…

The technical support from HostPresto is outstanding. I cannot praise the technical team too highly. Always extremely helpful and nothing is too much trouble for them. Despite my significant lack of computer skills, they work with me and always quickly solve any problems.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue accessing software

I had an issue accessing software. The problem had to be resolved by a third party patch. The HostPresto support team were very helpful and kept me updated all the way through whilst the issue was resolved. They tested the fix from the third party to check it had worked. HostPresto are a great company to deal with, very responsive and they always help.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Remi and the team went above and beyond…

Remi and the team went above and beyond as usual to help get things transferred between accounts. I've been with them years now and they always give the quickest and friendliest support team i've dealt with in any IT based company.

May 6, 2026
Unprompted review
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Rated 5 out of 5 stars

The support is great

The support is great. I'm not been very savvy with making the payments and the support team has helped and resolved my issues quickly and politely. All sorted and set up now, the errors were all mine! The service was great.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

If you are looking for a web host that…

If you are looking for a web host that challenges the very concept of "uptime," look no further than HostPresto. Most companies strive for the industry standard of 99.9% uptime, but HostPresto is an innovator. They have boldly reimagined the metric, offering a stunning uptime of around 15%. My website is less of a functional business tool and more of a cryptic, sporadic art installation that only appears online during a waxing gibbous moon.

The loading speeds are truly revolutionary. I’ve always wanted my e-commerce store to load at the speed of a arthritic snail wading through peanut butter, and HostPresto delivered. When a customer clicks on a product page, they have just enough time to contemplate their mortality, read a short novel, and perhaps start a family before the "Add to Cart" button finally renders. It really helps filter out the impatient customers; I only want buyers with true commitment and an abundance of free time.

But the real highlight is the customer support. "Support" is a strong word; I prefer to call it "Live Chat Roulette with Despair." When my site went down for the fourth time this week (a feature, not a bug, I assume), I hopped on the live chat. After a breezy 45-minute wait, I was finally connected to an agent. The agent must not have actually studied anything in the hosting industry, but he was fluent in pasting pre-written scripts that had nothing to do with my question.

I should also mention the billing department. They have a unique financial model where you pay for "Unlimited Bandwidth," but apparently, the definition of "unlimited" is strictly bound by the physical limitations of a 1998 dial-up connection. I hit my "unlimited" limit after like three visitors viewed my homepage, at which point they helpfully suggested I upgrade to a higher tier plan for only three times my current rent.

In conclusion, if you hate your website, resent your customers, and have a deep desire to witness your SEO rankings crash into the sun, I cannot recommend HostPresto enough. It is the digital equivalent of setting fire to your own house, but with a monthly subscription fee.

Pros:
Excellent practice for patience and anger management.
Guarantees your competitors will look like technological geniuses by comparison.
"Unlimited" is technically true if you limit your definition of "unlimited" to "very limited."

Cons:
Existence.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I can't recommend Hostpresto highly enough

I can't recommend Hostpresto highly enough. What an absolute pleasure to be able to say nice things about a great company doing things well! They not only provide a great standard service, but also, more importantly, respond to all questions and cries for help super-quickly and with a cheerful enthusiasm about solving your problem that leaves you not only better informed, but also heartened and happier than you were before you had the problem. Many thanks Hostpresto!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The best technical support ever

I have worked in the software industry for over thirty years, and have had a small side project running on hostpresto's servers for the last ten years. The service has always been completely reliable, and on the rare occasions where I've needed to contact technical support I've always received prompt, friendly and helpfui answers - honestly my best technical support experience ever

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Hostpresto are simply the best!!

Hostpresto are simply the best!!! I have been with them for many years and when I have any technical issues the team resolves them in rapid speed. Great company, solid prices and the best customer service provided!!

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent support

Issue with SMS option for now mandatory 2FA resolved quickly and with minimum fuss. I moved my services to this provider around 8 years ago, rarely have to call on support but when I do they are friendly and polite and get things fixed quickly and efficiently.

April 16, 2026
Unprompted review

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