I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.
Contact info
16-18 Barnes Wallis Road, Segensworth East, PO15 5TT, Fareham, United Kingdom
- admin@hostpresto.com
- hostpresto.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A truly outstanding all round service…
A truly outstanding all round service and products. The Ai support just on its own is 100% top dollar and greatly speeds up resolutions times should you have a rare proble or issue.
After a recent admin migration
After a recent admin migration, all seemed OK until the back-end updates. I checked what I knew, opened a ticket, explained and error messages. Got an immediate response. A few tweaks in the config file to point the electronics in the right direction and "Host Presto" all was fine. The response was immediate and a Sunday afternoon as well.
Very helpful
Very helpful - got my website and email up and running quickly
I had an issue transferring my domain…
I had an issue transferring my domain to another external website and not being able to technically proficient person, I contacted the support team to help me resolve the issue. Vanessa dealt with this and was very patient with my inability to do this myself - took the job on herself and effectively and efficiently dealt with the problem - everything is good now and my website is up and running. In
Really speedy service
Really speedy service. Gave me all the help I needed to sort out a problem I didn't even understand, let along know how to fix. It's fixed now!
Brilliant value for money
You get a lot of bang for your buck here. Highly recommend for PHP devs
Jose and the team are all very helpful…
Jose and the team are all very helpful and professional.
Also, the servers are very reliable and the support is excellent.
Perfect for my portfolio
I just needed somewhere cheap and reliable to host my photography site without it being painfully slow. This fits the bill perfectly.
Very responsive and efficient
The support team was very responsive and efficient in sorting out a new spam email issue. Different team members progressed the solution over a few days, and they all understood the issue and took the trouble to read the ticket's history, so I didn't need to repeat myself. After solving the problem, the team left the ticket open for a couple of weeks to be sure that it didn't recur.
Very good service.
Superb Support from Host Presto
I have been using Host Presto for over 10 years and have experienced execellent customer service and technical support every time i have needed it. My email account was recently hacked, and the HP team were very helpful and fast in their response to this unsettling situation - comprehensive and empathetic support for a non-techy client !
Technical Support that does what it’s supposed to
I messed up while setting up my email service on a new Mac over the weekend. HP technical support were brilliant, real people, contactable and replying within the hour. I've been with Host Presto about 6 years now and I’ve always found them to be straightforward and service orientated, such a difference from the ‘big remote guys’. Highly recommend them.
Great Hosting Company
I have been with this Hosting company for 5 plus years, and they have been brilliant. They are extremely reasonably priced in all their services, and any problems are resolved quickly and efficiently. I can highly recommend their services.
decent enough
Does what I need it to do. The cPanel is standard, speeds are fine. No real complaints to be honest.
I have used Host Presto for a number of…
I have used Host Presto for a number of years Over that time I have had one or two issues. Your staff have been prompt, efficient, helpful and very pleasant. Your customer service is on another level and other companies need to learn from you. Great job Great service keep it up
Saved my bacon.
The site went down with my previous host right before a big product launch. HP got me migrated and live in under 2 hours. Absolute legends.
I always get an immediate personal…
I always get an immediate personal response from HostPresto. The first result is AI generated but if you persist with the ticket you get a real human being! The staff are extremely helpful and knowledgeable.
Great patients with Clients
The great patientsHost presto has with Clients, I have Dyslexia and `ADHD and the team make it easy when `I call in or send a ticket. I would say communicating with Host Presto is Excellent, I have even referred clients to Host presto. They say the Love it.
Oh their customer care is on point!
I have been using HostPresto for a few…
I have been using HostPresto for a few years now and I have always found their customer service teams to be very responsive, knowledgeable and personable. I can always count on them to respond promptly and politely.
Hostpresto support is excellent and quick
Hostpresto support is excellent and very quick. I submitted a ticket and had a response that allowed me to correct my problem with how I'd set up my email client, by return. Couldn't be better, and this has been my consistent experience with them over a few years of email hosting. Shoutout to Oscar who sorted out today's problem!
A difficult problem
I had what was, for me at least, a difficult problem with uploading large data files onto my Wordpress website.
I was impressed that I found myself dealing with a team of different technical experts operating at all hours. Bit by bit we got closer and now all is resolved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








