Hostworld Internet Limited Reviews 385

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, knowledgeable staff who provide prompt and efficient support. Many people highlight the quick response times and the personalized approach of the customer service team, making interactions pleasant and effective. However, some customers also noted issues with the website, describing it as occasionally slow or experiencing unexpected server crashes. A few other people also felt that the VPS service was unreliable, with some experiencing slow connections and unexpected changes to their IP addresses.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the excellent, personal, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, efficient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers consistently praise the prompt and... See more

Website

Users describe ambiguous interactions with website hosting. Many customers praise Hostworld for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The support team at Hostworld are second to none. When I've had queries or problems the response has been prompt and quickly sorted - even when it's been down to my own ignorance rather than a technic... See more

Rated 5 out of 5 stars

Been with these guys and their ancestor companies for a decade now. Usually not noticeable as service is just provided for a very reasonable price. Occasional problems (<1/year) quickly and pleasa... See more

Rated 5 out of 5 stars

The key to our professional relationship it that from day one. We have been working with the same local people who are based locally in Cromarty. Kirsty and her team are always on hand if required to... See more

Rated 5 out of 5 stars

I know I've left a review before but this is an update. Recently I was looking to upgrade my VPS again when I noticed I was already paying the price for the higher spec VPS instead of my current o... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Internet Service Provider
  6. VPN Service

Written by the company

Hostworld provides great value web hosting, reseller hosting, NVMe SSD VPS & dedicated servers and domain name registration. For 24/7 UK support please log a ticket via http://portal.hostworld.uk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

385 reviews

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Replied to 55% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Hostworld has maintained Calico's high standard of service

I have been a customer of Calico in Cromarty for around 20 years and they were taken over by Hostworld a couple of years ago so I remained with Hostworld. My contact remains with the former Calico personnel now working under the Hostworld banner. They have always given me an excellent, personal and speedy service and I am sure I will remain with them while this continues.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hostworld satisfaction

I have been associated with Hostworld for several years and am totally satisfied with the service they provide. Staff respond quickly, providing helpful and informative responses to any queries. The service they provide is efficient, reliable and cost effective.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional value and total creative freedom

I’ve been running my primary business site with Hostworld.uk for years now and I am a huge fan.
As an artist and independent webmaster, I really value the freedom their cPanel setup gives me to tweak things exactly how I want. Whenever I’ve hit a snag, their support has been top-notch—always quick and helpful.
Their packages are exceptionally good value for money, too. If you’re looking for a reliable, quality, host that doesn’t break the bank or get in your way, these are the people to go with.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

20 Years In

Having started with Cali Co UK over 20 years ago as my service provider and, more recently, in their setup as Hostworld, they have consistently offered a terrific service. Nothing runs smoothly in IT all the time. Whenever there has been an issue, they have dealt with it promptly, effectively and in a friendly manner. Thank you, Team.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

As a very small charity redesigning our…

As a very small charity redesigning our website and changing our hosting arrangement was a frightening prospect. Hostworld staff explained the process sorted out a couple of complications with our transfer and the icing on the cake was the hosting fee which was very reasonable.

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

I was one of Calico's first customers

I was one of Calico's first customers, and have never had any reason to change my ISP. The support is always quick and excellent even when an issue was my mistake. It's a comfort to know Hostworld are keeping up the tradition. I have no hesitation in recommending them.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Historic experience with Hostworld /Cali since 2000

My association with Hostworld began when I signed up for my domain name in 2000 from Cali.co.uk. Cali was purchased by Hostworld in 2023. The service I received from Cali over these 23 years, led by Kirsty Pryer was second to none. The biggest relief I had when Hostworld took over Cali is that Kirsty Pryer is still looking after any queries I have, in the same professional way she has always done. I hope this will continue for many years to come. All credit to Hostworld for ensuring that this sort of service remains the case. I would have no qualms about recommending Hostworld to anyone.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful.

I have been operating my practice for more than 40 years, and at least 20 of them. My digital presence has been hosted by Hostworld or as it was in the original days, Calico. Staff have always reacted positively and quickly to my requests and held my hand through the difficult times.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Good service

Nothing to report in terms of issues with the service but always helpful when I've had any "user" questions

December 13, 2025
Unprompted review
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Rated 4 out of 5 stars

Hostworld actually have humans you can…

Hostworld actually have humans you can talk to and a customer service that is not run by BOTs. Not yet anyway. Thats the only reason I am with them. I wanted people I could ask questions of that didnt just give me a pre-scripted speil which sends you in circles. May that long last.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Calico as part of Hostworld

This review is actually for the subsidiary company that Hostworld bought over a couple of years ago and still run with the same staff. Calico. I have contacted them many times over the nearly 20 years for technical support issues and they have responded within 24hrs every time, with solutions, more information and everything I want.

April 1, 2026
Unprompted review

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