We booked a combined hotel and rail break to London via hotel direct.co.uk. The booking process was easy to use and regular communications from Hotel Direct were timely, accurate and helpful. I teleph... See more
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Booked a 2 night stay in Park Plaza Riverbank for daughters 18th birthday and watched MJ musical. Booking through Hotels Direct. Very easy and no issues at all and very informative. I will now only bo... See more
Everything was taken care of, our original show choice ended before our arrival date but Hotel direct made it so easy to change shows, tickets and new confirmations we're sent within minutes. Will def... See more
We booked our London theatre break with hotel direct and we’re not disappointed! Great communication, well organised and great range of hotels and shows available . Included rail tickets in the packa... See more
Company details
Written by the company
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Written by the company
- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Contact info
Bridge House, St Clement Street, TR1 1ER, Truro, United Kingdom
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk
Hotels, Rail Breaks and Theatre Packages
4.9
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Hotel Direct were fabulous had a great…
Hotel Direct were fabulous had a great stay at the Novotel London Excel great value. Would definitely recommend.
September 27, 2026
Unprompted review
The hotel and ticket combined price was…
The hotel and ticket combined price was good. Hotel was excellent and location great.Everything confirmed promptly and theatre tickets received. They also checked our hotel reservations with hotel again before we went which was very reassuring. Would definitely recommend Hotels Direct.
September 20, 2026
Unprompted review
Super fast delivery
Super fast delivery.
I purchased a set of Elegance Percale sheets. They are great quality and exactly what I've been looking for. They are nice and crisp and feel good.
The fitted sheet is a bit loose, but hardly a deal breaker.
The price was also reasonable.
I will get a second set
I am happy with this purchase.
September 18, 2026
Unprompted review
Easy to book
September 12, 2026
Unprompted review
Very satisfied first timers
Excellent. First time we've used it and it provided exactly what we wanted. Very straightforward booking. We'll certainly be using Hotel Direct again.
September 8, 2026
Unprompted review
The hotel and rail package we booked to…
The hotel and rail package we booked to Edinburgh was great both in terms of the value and the overall experience.
September 11, 2026
Unprompted review
Great service
Makes booking a London break easy and straight forward. Have used Hotel Direct before and will certainly use it again. Well done.
August 31, 2026
Unprompted review
Excellent
Easy to book Hotel and Train Package used Hotel Direct many times Absolutely love them makes your life so easy when booking.
August 31, 2026
Unprompted review
First class customer service
First class customer service. Pre trip check is a great idea. Looking forward to our next trip
August 26, 2026
Unprompted review
Rail/stay…
Made booking a rail/stay break straight forward with a great choice of hotels. All the information we needed was provided with reminders. Would definitely use again.
August 26, 2026
Unprompted review
Great experience - so easy and we had a fabulous time!
So easy to book exactly what we wanted both for a conveniently located hotel and the show. We had such a great time and would definitely do it all again with Hotel Direct
August 22, 2026
Unprompted review
Complete package
From start to finish this was an easy process, all sorted in one phone call.
Lots of options for accomodation and the show options were great.
Only thing to mention is that on the original info send through, they only sent one set of train tickets, quickly rectified once seen!
August 21, 2026
Unprompted review
This is the 2nd time we've used Hotels…
This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away all the stress of planning a theatre break.
August 13, 2026
Unprompted review
Brilliant and easy!
Brilliant and easy from start to finished and great value for money !!!
August 17, 2026
Unprompted review
Excellent from start to finish
August 17, 2026
Unprompted review
Mini Break
Able to book hotel near theatre & close to all amenities. Great 30th wedding surprise for my wife.
August 16, 2026
Unprompted review
All great!
I booked a theatre and hotel break in London with Hotel Direct and everything was great. Got great seats for the show and a decent hotel very close to the theatre. Good price and email updates etc. Will use again.
August 13, 2026
Unprompted review
STAYED AT THE CLERMONT
STAYED AT THE CLERMONT, JUST A LOVELY, OLD RAILWAY HOTEL. COULDNT FAULT IT
August 12, 2026
Unprompted review
No hassle no fuss just great service…
No hassle no fuss just great service thankyou
August 7, 2026
Unprompted review
Lovely hotel
Lovely hotel, lovely staff, had all amenities that we needed. Woul defínitely stay there again
August 8, 2026
Unprompted review
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