The Lima dress that I ordered is cut too small, so though I ordered my correct size, I cannot zip it. Unfortunately, they do not allow for exchanges, so I have to keep a dress that I cannot wear.
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See what reviewers are saying
Amazing dresses & delivered very fast! Also when I had a question with my order, customer service replied quick and helped with everything I needed. Bia Boutique is an amazing store with beautiful dre... See more
I was hesitant to buy from here because I had never heard of this company. My dress arrived promptly and is stunning. The fabric is incredible quality. All of the stitching is done perfectly. The fit... See more
wonderful! My dress is gorgeous and it came very fast. I've purchased multiple times for different events and customer service is excellent in answering all of my questions and always a help. thanks a... See more
3.9
Great
73 reviews
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Amazing dresses & delivered very fast
Amazing dresses & delivered very fast! Also when I had a question with my order, customer service replied quick and helped with everything I needed. Bia Boutique is an amazing store with beautiful dresses, I highly recommend buying here! I got my beautiful prom dress from here.
May 19, 2023
Unprompted review
Absolutely stunning and fits like a…
Absolutely stunning and fits like a glove!!! I can’t wait to wear it when I get married 🥰
April 30, 2023
Best customer service
Best customer service. I ordered the wrong size and they were so gracious to make the exchange process easy. Will definitely order again from them and their prices can’t be beat. Thank you bia I looked stunning at the wedding.
April 28, 2023
Beautiful dress
Beautiful dress. I was afraid I was gonna get scammed but it literally looks like the picture. This dress is worth $1000 I’m so lucky to have gotten it at a cheap price. I’m wearing it to prom, I’m so excited!
April 21, 2023
The dress is beautiful and it arrived…
The dress is beautiful and it arrived when it said it would.
March 21, 2023
Amazing Customer Service
I had ordered a size 4 and received a size 6, so I wrote to customer service about it and explained my situation. They were able to help me out and find a solution for me which would be to send the correct size dress immediately or I could receive my money back. I am really appreciative that they took the time and were willing to work with me and my situation.
March 15, 2023
The delivery time was pretty fast
The delivery time was pretty fast, it only took 4 days just to get here. Haven’t tried it on yet but it looks great.
February 24, 2023
Thank you for earning my trust....
Before I ordered my gown, I had several questions including sizing, availability and shipping times. I had never ordered from Bia Boutique and was concerned about quality especiallywith a wedding dress. The online chat customer service rep was very helpful and reassuring that my dress would be delivered timely. What I really appreciate about this online store is that it notified me every step of way via email regarding delivery. When my gown arrived, I was very satisfied not only with the item but the overall service. Thank you for earning my trust.
January 8, 2023
Limited inventory and return/exchange…
Limited inventory and return/exchange process is not easy
September 19, 2022
Reply from Houseofbia
Hello! We are so sorry for any confusion regarding the return/exchange process. The return portal only requires the email you placed your order with along with your order number to submit a refund request. We appreciate your feedback and are constantly working to enhance our customer experience!
Great customer service
Great customer service, they helped clear up the confusion I had about the sizing of an item quickly! Also really cute and affordable jewelry that came fast
December 18, 2022
Stunning Gowns!
Ordered a gown it came beautiful! Will be shopping here again for event wear. Unique and gorgeous pieces
November 1, 2022
Unprompted review
love these clothes
love these clothes. Really unique pieces, ive ordered twice and always get asked where my stuff is from. its different from other popular stores where everything is the same style. Really great customer service too!!!!
October 11, 2022
It's been over a week since I placed my…
It's been over a week since I placed my order and it has not shipped with no update from that company
October 3, 2022
Reply from Houseofbia
Hi Nailah! We thank you for shopping with us! After taking a look into your order, we noticed that the system shows you received two emails confirming shipping updates. We also sent out an email to our customers regarding a shipping delay due to the impact of Hurricane Ian on our warehouse. We are more than happy to assist you with any questions you may have, please send us an email over anytime at contact@shopbiaboutique.com
I saw this company’s ad on insta for…
I saw this company’s ad on insta for the Vanessa dress and I was in love. Ran to buy it and it’s safe to say that I was the best dressed at my cousins wedding! The detailing of the arms is just *chefs kiss*, I sparkled even in the dark of the venue!!!
August 31, 2022
really cute clothes at a good price
really cute clothes at a good price! definitely shopping again soon
August 29, 2022
Y’all don’t even respond to emails and…
Y’all don’t even respond to emails and messages.. looking like scam
September 9, 2022
This online store was recommended to me…
This online store was recommended to me by a friend and I’m glad I purchased my (now) favorite dress! Shipping took a little longer but the customer service was so informative and helpful with my order. Definitely shopping again soon!
August 17, 2022
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