The Lima dress that I ordered is cut too small, so though I ordered my correct size, I cannot zip it. Unfortunately, they do not allow for exchanges, so I have to keep a dress that I cannot wear.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing dresses & delivered very fast! Also when I had a question with my order, customer service replied quick and helped with everything I needed. Bia Boutique is an amazing store with beautiful dre... See more
I was hesitant to buy from here because I had never heard of this company. My dress arrived promptly and is stunning. The fabric is incredible quality. All of the stitching is done perfectly. The fit... See more
wonderful! My dress is gorgeous and it came very fast. I've purchased multiple times for different events and customer service is excellent in answering all of my questions and always a help. thanks a... See more
3.9
Great
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of my favorite statement pieces I…
One of my favorite statement pieces I have in my closet is from this boutique! If they come out with the dress I purchased in a different color I will be buying again. The chat feature they also have on the site is nice, they help with sizing problems i was having. very glad I went with their recommendation.
July 20, 2022
They have amazing customer service
They have amazing customer service! My dress came in on time and was so cute! Definitely purchasing more cute outfits for vacay!
July 18, 2022
Material is cheap.
July 14, 2022
Reply from Houseofbia
Hello!
Thank you for your feedback! We are saddened to hear that your items did not work out as expected. We set high standards for ourselves and we are sorry to hear this was not met in your interaction with us. We understand that some items may appeal to some customers whereas others may not find it fit. Your feedback and experience with us is important and we want to make it right, please contact us at contact@shopbiaboutique.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.