House of Isabella Reviews 

The courier had delivered my packages to the wrong address, House of Isabella customer service team did not hesitate to send through a replacement within a matter of 24 hours. This was amazing customer service and going that extra mile for client satisfaction. Couldn’t recommend this vendor more. I received the initial order however and vases and flower stems were gorgeous too.

Thank you very much,I received a broken Mirrors and let House of Isabella know that i had received it in the broken state, they sent a link and within 24hrs had sent me an totally amazing solution. I really appreciate your companies professional attitude, prompt response. it has been so refreshing. Thank you again.

I have sent several emails to this company asking for an update on a dining room table I have paid for! . They simply don’t reply. I have written to both the sales team and information team. Very frustrating and concerning. To date I do not recommend this company,

i adore the style of the lamp
base destroyed on arrival (you have pictures)
quick response from you - replacement ‘coming’’ and absolutely zilch since

Products generally ok but each shipment had one or two pieces that needed to be reworked to fix a quality issue eg. Bent fixing, misaligned lattice, etc. Service is good.

Quick delivery and smooth purchasing.

Great selection at competitive prices and super fast delivery. Have ordered a few times now

Fantastic company, honest and reliable. Professional service and excellent customer service.

Lovely product, very happy with my purchase.

we were kept informed with where parcel was which was good

The delivery was damaged on delivery and I am very happy with the prompt action to deliver a replacement lamp shade.

This company was awesome to deal with and my light is amazing

Great chairs and were quickly dispatched and recieved. Really easy to deal with.

Terrible Support - I ordered 2 items from this shop - one arrived, one didn't and the other parts were damaged due to poor packaging. I emailed and tried the chat 3x to get an update and they couldn't help. Support said they would call the warehouse and were 'waiting for an answer' but they dont answer the phone. Basically it's a drop shipping outfit and there is no one there to help or assist. I can't get a refund directly and I'm stuck. I'm going to try to reverse charge it from my credit card company.

I bought dining chairs from House of Isabella, sight unseen. You can’t imagine my absolute shock and joy when they arrived! They were so much better than expected with very high quality fabric and materials, and sturdy construction! Thank you so much ❤️❤️❤️

I was sent a supposedly matching lamp to the one l’d recently bought. The second one arrived with a different size harp fitting and a different size and colour shade.
On complaint l was told very sorry, but nothing could be done. It was a discontinued line! l was offered and accepted a partial refund. But It’s been a headache that’s ended up costing way more than the original lamps themselves to get matching fittings and shades!

Quite a long wait as it was on back order. However a lovely rug, good quality & as described online.

Beautiful mirror love the product as seen in the photo affordable price

I had a recent purchase that I was very unhappy with but the service that I received to rectify the matter was excellent. Thank you for your help, it makes a big difference.