OK, the business has had it's issues of late. But, based on previous interactions, stepped in to place a new order. And, as expected all went well. Ordered late Monday and the Whiskies were delivered... See more
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See what reviewers are saying
I did the old fashioned thing and called into this shop (I gather most business is online) after hearing about it at an event. What a fantastic, well presented and enjoyable place to spend a while tal... See more
Really impressed. My first order with House of Malt - bought a bottle of Benrinnes 21 y/o. I planned to keep it in a collection, so was slightly disappointed on arrival that - despite the excellent pa... See more
Having searched several sites, House of Malt came up (again) with the best range of drinks, good prices, extensive choice. Site was easy to navigate, kept updated with delivery and all arrived on tim... See more
Company details
Written by the company
House of Malt is an independent family business founded in 2015, and has since grown to be one of the top online retailers of whisky and other spirits, serving thousands of satisfied customers every month. House of Malt’s incredible growth in the last five years has been driven by genuine word-of-mouth recommendations based on our knowledge of finding the best products available, our fairness of price and friendly reliable service. As a family company we believe that these qualities are what our customers value. We are always on the search to find new products with genuine quality and heritage, while continuing to innovate and improve our online experience and the outstanding customer service that has awarded us a loyal and increasing fan base. We look forward to serving you to the best of our ability and we love reading and appreciate our friendly customer reviews on Trustpilot.
Contact info
48 Warwick Road, CA1 1DN, Carlisle, United Kingdom
- 01228 658422
- sales@houseofmalt.co.uk
- houseofmalt.co.uk
4.6
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to navigate website
easy to navigate website, and no need to go through the rigmarole of joining.
November 6, 2023
Delivered safely and on schedule
November 10, 2023
Bottle was stuck at the ParcelForce..
Bottle was stuck at the Parcel Force depot. The team were super helpful very good with communication when I spoke with them. Sorted me out a few days later with my order.
Great service overall.
November 10, 2023
Cannot fault!
The site was easy to navigate, very good choice of spirits, payment was simple and delivery was fast.
November 9, 2023
Excellent, fast service.
Our order from House of Malt was delivered quickly. It was well packaged and the communication was good. I would recommend this company, excellent service.
November 8, 2023
Very speedy & very well packaged
November 10, 2023
Good price for Glenfiddich Grand Cru…
Had a bottle of Glenfiddich Grand Cru at a good price, quick delivery too, will definitely use again.
November 10, 2023
Great service and super fast delivery…
Great service and super fast delivery as always
November 10, 2023
Slightly put off by the high delivery…
Slightly put off by the high delivery costs
Otherwise very satisfied.
November 10, 2023
Packaging, delivery & speed 1st class
Our special order delivered in superbly designed packaging very fast. Top class service.
November 10, 2023
Quality whisky good price excellent commemorative…
Quality whisky excellent commemorative box, best price found and offered by this company
November 10, 2023
Whisky on time Easy to use the order and tracking…
Easy to use the order and tracking process.
Next day delivery on time.
November 10, 2023
Best price around.
Excellent delivery time and the price for the product was the best around.
November 9, 2023
Fast delivery of great product
Fast delivery. Bought as a present which will be greatly appreciated when given
November 9, 2023
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