House Of Radiators Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more

Company replied

Rated 5 out of 5 stars

The bench radiator we purchased looks lovely and the quality of build is really good. The house of Radiators customer services team provided good updates regarding the manufacture timeline and the d... See more

Company replied

Rated 5 out of 5 stars

Great experience. Lisa was so helpful, coordinating everything from home due to Covid restrictions. Colour samples arrived by post to help with ordering and Lisa kept me advised all through the... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

House of Radiators is a specialist Designer Radiator retailer offering an extensive range of quality radiators and accessories. You can visit us at our Bath showroom, order online or by phone. We display over 50 styles of radiator and deliver ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

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Rated 5 out of 5 stars

Fantastic service and support from H of…

Fantastic service and support from H of Radiators .
The team there were super in helping me work out what radiators and fittings I needed when replacing some towel rails with radiators using the existing pipe work so I didn't disrupt the existing floors in a new bathroom .
They were very attentive and understood the issues and technical fittings needed over several visits and phone calls to them.
Thanks

September 24, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

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Rated 5 out of 5 stars

we had 28 radiators to order all with…

we had 28 radiators to order all with different BTUs.....they were very helpful and genuinely interested in making this job work. clare was lovely to work with and was dedicated and super professional all the way.

September 23, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review. It was a pleasure to work with you and thank you again for the order.

Rated 5 out of 5 stars

Sleeves to cover radiator pipes

Bought some pipe sleeves which were delivered on time. They even called to make sure I received them. Great customer service. Will definitely use them again.

August 26, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

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Rated 5 out of 5 stars

Great Choice, Great Service

Absolutely superb!
From work through the heat calculations, selecting the right radiators and accessories to match. Finally managing the delivery date to tie in with builders and plumbers being on site
Great choice
Great service

August 1, 2019
Unprompted review
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Reply from House Of Radiators

Thank you so much for your 5* review. We hope your new radiators look great.

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very knowledgeable. Showed great patience, especially when it came to the two bespoke curved column radiators - it must have taken me a dozen attempts till I provided the correct measurements to them. They were also happy to hold the radiators till we were ready for them. Oh, and they have a great shop with a great range of radiators and fittings.

July 29, 2019
Unprompted review
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Reply from House Of Radiators

Hello. Thank you for your 5* review. We wish you all the happiness in your new home.

Rated 5 out of 5 stars

Exemplary service

Exemplary service. I placed the order in an evening and the goods were dispatched the next day. I even received phone calls from Lisa confirming their dispatch and then checking everything was ok once they'd been delivered.

July 19, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Ordering off there web site was…

Ordering off there web site was impossible as it wouldn't allow me to register. I called and the service was fab and the product was top draw when it arrived. I've given 5 stars as a glitch on there site shouldn't alter the fact that thing were great

July 15, 2019
Unprompted review
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Reply from House Of Radiators

Hello. Thank you for your 5* review regarding our service. We're sorry you experienced some issues with our log in service on the Website, we will have this looked into.

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Rated 5 out of 5 stars

Fantastic Radiators

As always with the House of Radiators team, service is excellent. From design & choice in store, through to; updates on delivery & to final delivery of Radiators. Excellent

July 10, 2019
Unprompted review
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Reply from House Of Radiators

Hello. Thank you so much for your 5* review and for coming back to us. Hope the radiators look great.

Rated 5 out of 5 stars

Radiators

Excellent advice and customer service.
I would definitely recommend them.

July 8, 2019
Unprompted review
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Reply from House Of Radiators

Thank you so much for your 5* review

Rated 5 out of 5 stars

Great choice and website enabled me to…

Great choice and website enabled me to choose exactly what I needed. Great communications and updates regarding delivery.

June 17, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review. I'm glad we were able to provide you with what you needed.

Rated 4 out of 5 stars

Purchase of radiator

All fine, good service and delivery.

June 12, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your review. We hope to see you again soon.

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Rated 5 out of 5 stars

House of Radiators gave excellent…

House of Radiators gave excellent advice about the dimensions, colour, cost and heat output of each product, based on a thorough knowledge of their stock, and went the extra mile to help me find the exact match for my requirements, also recommending matching valves.

They also provided very good after sales service, ringing to let me know that the valves and radiator would be delivered separately, and ringing twice to check that both parcels had arrived.

I recommend HoR if you’re looking for a feature radiator or have specific requirements (in our case, we only have one narrow wall on which we can mount a vertical radiator, to heat a kitchen approx 5m by 6m, and needed it to match other items in the room). We were able to get exactly what we needed, and it was the cheapest of the radiators I was interested in.

June 11, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

Rated 5 out of 5 stars

We have bought several items from House…

We have bought several items from House of Radiators over the past year. We have found their service very good indeed. We have found them friendly, very efficient and very fair.

April 19, 2019
Unprompted review
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Reply from House Of Radiators

Thank you so much for your 5* review and your repeat business this year.

Rated 5 out of 5 stars

Very easy to order and deal with and a…

Very easy to order and deal with and a great personal service once the order had been placed to make sure the delivery was when I wanted it and that it had arrived in good condition etc. Will definitely use again in the future.

April 7, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

Rated 5 out of 5 stars

Highly recommended

Great choice of radiators, lots to look at in the showroom in Bath and really good communication from start to finish. Would happily recommend them.

April 4, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

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Rated 5 out of 5 stars

Great service

Great service, price & communication end to end

March 25, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Absolutely love my radiators

Absolutely love my radiators - they’re amazing! The service was brilliant. Just need to save up and I may get them for the rest of the house!!!

March 21, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Great Service

Item was as described, well packaged and arrived promptly. We had mis measured and the customer service was great. We returned the item nd received a full refund. T/U

March 9, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

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