House Of Radiators Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more

Company replied

Rated 5 out of 5 stars

The bench radiator we purchased looks lovely and the quality of build is really good. The house of Radiators customer services team provided good updates regarding the manufacture timeline and the d... See more

Company replied

Rated 5 out of 5 stars

Great experience. Lisa was so helpful, coordinating everything from home due to Covid restrictions. Colour samples arrived by post to help with ordering and Lisa kept me advised all through the... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

House of Radiators is a specialist Designer Radiator retailer offering an extensive range of quality radiators and accessories. You can visit us at our Bath showroom, order online or by phone. We display over 50 styles of radiator and deliver ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

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Rated 5 out of 5 stars

excellent

Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised, we thought any radiator would do the job!! There was great choice and best bit it was delivered next day. We would recommend this shop if you are looking to get new radiators.

April 11, 2020
Unprompted review
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Rated 4 out of 5 stars

Radiator is brilliant

Radiator is brilliant - dual fuel and when in electric mode it's really hot and heats up very quickly.
House of Radiator were also brilliant, very patient with my numerous requests for quotes.
Only slight issue was that they took a bit longer coming back to me on the delivery which got me nervous that I wasn't going to receive it in time for the fitting.

February 14, 2020
Unprompted review
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Reply from House Of Radiators

Thank you for your review and apologies that there was delay in coming back to you on the delivery date. We are so pleased to hear you love the towel rail and all is working well.

Rated 4 out of 5 stars

We are still looking to install our…

We are still looking to install our radiators in the next 2 weeks, but so far so good. The team have been excellent at keeping me notified from the first initial visit to delivery and beyond. Very impressive.

December 2, 2019
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Rated 5 out of 5 stars

A very successful addition to our bathroom.

House of Radiators were very helpful in the process of our selection of a dual fuel radiator/towel rail. When we had made our choice of style, H of R then ensured we chose the right specifications and fittings. The ordering was simple and straightforward and the unit and fittings arrived on the day chosen. Our fitter and electrician had no problems in fitting it and it works very successfully. We are very pleased we have made this addition to our bathroom.

November 2, 2019
Unprompted review
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Rated 5 out of 5 stars

As good as their word.

Excellent advice and service. I’d ordered 5 rads and accessories from 4 suppliers. Arranged delivery for the same day - gasp, somebody is as good as their word - all deliveries turned up as arranged. May you prosper.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant customer experience

Brilliant customer experience with regular updates on progress, delivery etc. Cannot rate them highly enough!!

October 26, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Excellent service

We had a rough idea of the type of radiators we wanted and we were guided by Lauren and found exactly the styles we were looking for.
The supply and delivery were times were as stated and received in good order.

October 14, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

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Rated 4 out of 5 stars

Friendly and Helpful

Friendly and helpful service with an excellent selection of radiators. Efficient delivery of a well finished product (Breeze rad.). If only they could have done the installation as well then they could have earnt the fifth star for the complete package!

October 13, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your review.

Rated 5 out of 5 stars

The staff were helpful

The staff were helpful, clear, professional and pleasant. Strongly recommend.

October 10, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review

Rated 5 out of 5 stars

Excellent product and service.

I have found this company very easy to deal with. They have been very informative including contacting me with an expected delivery date and then again when the delivery was due. The product was excellent that even the plumber who fitted it was impressed.
Would definitely recommend and would definitely use again.

September 27, 2019
Unprompted review
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Reply from House Of Radiators

Thank you for your 5* review.

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