Excellent service with some sensible and pragmatic help while renewing the policy whilst also changing vehicle at the same time. Can always get through to human being and they will call back if... See more
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Review summary
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Matthew (Hayes) was very helpful with our VW converted Camper van insurance, and got us a great deal with very useful add-ons at a very reasonable price. Highly recommend, and if you have a converted... See more
Great customer service means talking to real people. I switched from using an online insurance company to using Howden insurance brokers. The difference is amazing - for the same price, I get straight... See more
I would like to take this opportunity to thank the team at Howdens for sorting my Trike insurance. I can honestly say I would whole heartedly recommend their service and a special mention to Gary Youn... See more
Company details
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
4.8
Excellent
73K reviews
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So simple to use this company
So simple to use this company. They always send a reminder well in advance of pending Policies but are never pushy. Polite staff on the telephone. Its so easy.
August 11, 2026
Friendly staff
August 11, 2026
I will not go to nobody else Just you…
I will not go to nobody else Just you are very help for
August 11, 2026
Excellent insurance company .
August 11, 2026
Profesional service
August 11, 2026
Excellent Company that why i renewed
August 11, 2026
Always had a good service
Always had a good service. They always stay in touch and very polite
August 11, 2026
You would get 5 stars if you return to…
You would get 5 stars if you return to Woking. Not a good move closing that office and hiding away in Guildford 🙁
August 11, 2026
Very helpful and knowledgeable and a…
Very helpful and knowledgeable and a decent price. I have used Howdens before but moved away because renewals for current customers have always been unacceptable. It is the same with all insurance companies which I’m afraid is a bugbear of mine.
August 11, 2026
No problems with renewing and price…
No problems with renewing and price very fair. No complaints at all.
August 11, 2026
Good staff easy to understand
August 11, 2026
Repeating what I have read in the…
Repeating what I have read in the letter/info emailed to me just wanted to pay as bank details had changed.
Asked 2 different people for printed copy of Certificate of Motor Insurance to be posted to me - 2 weeks on still waiting!
August 11, 2026
Car insurance
Great customer service , always happy to help answer any questions and sort out any issues
August 11, 2026
Kieran at Howdens provided me with a great value policy
Howdens provided me with a great value for money policy for our new motorhome. Kieran Flack was fantastic throughout the whole process taking time to listen to my requirements and suggesting useful additions. He kept me updated using emails and by calling me back to discuss a given point. In this day of AI I found this very refreshing. Thank you Kieran!
August 18, 2026
Unprompted review
I am always very happy with Howdens…
I am always very happy with my Howden's experience and especially with Richard who looks after all of our insurances.
We get reminders of when our insurances are due to expire and then a 'phone call at a time to suit us when we can discuss our needs and costs etc.
I find the rates are fair and very competitive. Richard is extremely polite and helpful. I am completely happy with the service we receive and wouldn't want to go anywhere else. It is nice to know that should I need to make a claim I can trust Howdens to guide me through the procedures. All in all an excellent experience.
August 13, 2026
Courteous and comprehensive evaluation…
Courteous and comprehensive evaluation of insurance needs
August 10, 2026
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