HS Direct Reviews 756

Gary was brilliant. Guided me through my health and safety forms perfectly. Made the walk through easy to understand and was extremely clear in giving the information out to suit my job specifc

I needed a Method Statement and Risk Management for for a project…and I needed it fast. It was required for a grant application that was due in 5 hours. I was lucky enough to find HS Direct via a Google search. I found a form and had it downloaded in a few minutes. The form was perfect. A few changes to make it “our form”, and an hour or so later our Method Statement and Risk Analysis were ready to submit. Thanks HS Direct. Because of your form, our small, community volunteer group were able to secure several thousand £££ to fund construction of a picnic area and children’s skill event playground which otherwise might never have happened. I was contacted the next day by one of their experts, who detailed the other management services HS Direct can provide and offered to guide me through them.
As a chartered civil engineer, PMI and Prince2 certified construction manager, and ITIL Expert with 40+ years of experience, I know more than a bit about Method Statements and Risk Analyses, but I’ve always had staff members to complete them for me. I had no old examples to go by, but by using the HS Direct form, I was able to quickly develop an excellent document. Their form was thorough and easy to understand. I’m looking forward to doing repeat business with HS Direct and exploring their other services.

Great video call this morning running through and refreshing my understanding on a package that I have not used for quite a few months. Richard (Warren) happened to ring at just the right time last week, when I was feeling extremely overwhelmed by compliance. He arranged for today's call and quickly calmed by fears and worries through clear and concise information.

just been through an hour's guidance from Marc at HS DIRECT and as a 'dinosaur' he helped me at my pace which allowed me to get to grips with what I now need to do. if I have any problems, he assured me that he would be there to continue the support I (will) need

Marc was conscientious and patient. His instructions were easy to follow and the platform was straight forward to use

Excellent service from Dan Moore at HS Direct, we had a technical issue and Dan Moore got on to it straight away and got it sorted with the minimal amount of fuss.

Marc Taylor was great at explaining the workings of everything. Lovely chap.

HS Direct has been a great company to deal with. They have helped our company with all aspects of health and safety compliancy. I had the pleasure of dealing with Daniel Moore recently, he walked me through how to create and send a RAMS to a new client. He couldn't have been more helpful.

Gary (Shaw) gave me a walkthrough of the software and despite technical issues at my end he stayed patient and professional. By the end I was able to make good use of the software and will be adding staff to the system over next week. The only improvement I would like to see is to have a documented system overview prior to using. just a personal view and may not be necessary for the majority.

Marc T was absolutely impeccable. His service was brilliant from start to finish, kind, insightful, and very quick to resolve any H+S or management system queries I had. He made everything smooth and stress free, and it honestly felt like I was in the safest hands possible.

As Jez once said in Peep Show: “This is exactly the sort of thing I was hoping would happen.” That sums it up perfectly.

Highly recommend Marc T, a total credit to the team.

Always really helpful and a quick response from Ian Parkes - answers in language I can understand ,thank you

They absolutely plague the life out of you every day calling twice a day take the hint I’m not going to answer the phone.

Thanks to the team for getting us accredited. Big thanks to Preeti, Leo and Levi.

Preeti worked her hardest to get us accredited in such a short space of time, it was literally a few days maximum!

Look forward to working with you in the future.

Sarah

I have been dealing with both Tom and Jake, they have both been very professional. I was up and running within 20 minutes. Highly recommend HS Direct and both Tom and Jake to help you through if you have any questions

Had a guy called Gary walk me through a demo of the Health & Safety system. He was brilliant and easy to understand and help me navigate my way through. Really helpful and keen to help all the way through if I get stuck. Thank you for a great service.

Our experience with HS Company UK has been very disappointing. Despite clear communication and repeated follow-ups, they failed to deliver the employee contract by the agreed deadline. When we requested a refund due to non-delivery, they refused to return the payment. This shows a lack of professionalism, reliability, and accountability. We no longer require their services and would strongly advise others to be cautious before engaging with this company.

Spoke with Daniel Moore who helped with all my queries.
He was polite, chatty and very easy to talk to.
He helped me navigate the system easier and made it simple and easy to understand.

The H&S contact person I spoke to (Nick Daley) was helpful and informative about what information would be required for my risk assessment. The clear guidelines made it easy for me to gather the right Information from my colleagues. The risk assessment was easy to understand and to action

Jo Grain went above and beyond to help us get our Smas Accreditation,
Thanks for all your help

Extremely efficient and made things a lot easier for me.
Rather than sitting in my office, I could actually get out and do real work