HSL Chairs - Hull Reviews 

102
TrustScore 5 out of 5

4.8

79 Clough Road, HU6 7PL Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Your colleague from HSL called Yvonne in your Hull Store on Clough Road was incredibly helpful. I have never ordered anything as important as this! She was very experienced. . . . it came across in he... See more

Rated 5 out of 5 stars

From visiting the showroom in Hull to receiving our chair the service we received was 1st class. The showroom staff were patient and explained everything in simple terms. Guiding us to our choice, n... See more

Rated 5 out of 5 stars

Help and support from staff in store. Discussion of offers and also after returning home and calling the branch as I had had a leaflet drop, also after staff checking with Manager received further dis... See more

Rated 5 out of 5 stars

We went to HSL to buy a two seater sofa to match the to reclining chair's we have just received Ivonne and Karen where great they went through everything we needed to know to help us make our minds u... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Hull

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 79 Clough Road, HU6 7PL, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

3,940 reviews in the last 12 months

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Rated 5 out of 5 stars

100% professional in all aspects

Ian and Paul delivered my chair. Gave a time 10-2pm and arrived about 12. Very polite explained in simple terms for me as an 81 old woman. How everything worked. Alan in all very professional company throughout. Thank you

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Just received our delivery from HSL

Just received our delivery from HSL. Excellent service from Ian and Paul. They were very professional and it was a nice change to have such helpful delivery staff. They put everything in place, demonstrated how they worked and took away the packaging so 5 stars from us.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We visited the HSL shop twice to decide on which chair would be best for us. Yvonne was very helpful and had great knowledge about the produce and and was very helpful .There was no pressure to buy the furniture and she was very patient and proffesional in her manor .Everything was explained very clearly as to when abd how the furniture would be delivered .I would reccomend this shop highly

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from HSL Hull

We received wonderful service from Yvonne and Karen at the Hull branch. We were met at the door and they were both so helpful, friendly and informative. The service they offered was specific to our needs and we were very happy with the experience

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

HSL Hull

I visited the Hull shower on 2 occasions, on my first visit I was greeted by Karen, I'd already been online and had a idea of what I wanted, I sat with Karen with a coffee and she carefully explained the features of the Ascot sofa ,asking relevant questions,so making sure it was the perfect choice.
She provided a quote and I left to mull it over, feeling good about my experience.
I returned the following week after looking around unable to find anything that compared to the Ascot. This time placing my order with Yvonne who was also really helpful and patient. My instore experience with HSL Hull couldn't be faulted.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa shopping made easy

Had a great shopping experience in HSL Hull . Yvonne was both knowledgeable and informative taking into account not only what was best for our needs but also what we felt comfortable with.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experince.

From entering the shop to having our chairs delivered the whole customer experience was excellent. Friendly staff with no pushy sales talk. We spent two hours in the showroom the first time without committing to buying and then returned a second time before making our decision. The final product looks fantastic in our home and is super comfortable. Special thanks to Lynne and Yvonne in the Hull Branch and Chris and Terry who delivered our chairs.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Hull branch on Monday 3rd…

Visited the Hull branch on Monday 3rd November and I was met by Yvonne, she was great and took me through all the possible choices and if it was not down to her advice i would not have purchased the right chair, she was patient and explained everything and I am very happy with my choice of chair. Yvonne is a credit to the company and I would not hesitate recommending HSL to anyone.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a chair at the hull branch

We ordered a chair at the hull branch, the staff there were fantastic, really knew what they where talking about and where so friendly, Paul and Jon delivered the chair today and where equally brilliant. Thank you so much, first class service.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Review from my Grandma

Review from my Grandma, she’s had her recliner delivered this morning and said the two gentlemen Ian and Paul who came were lovely, it was a fast efficient service by them both.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Chair and Sofa

My sister ordered her chair first, then the matching sofa from the Hull branch. Staff there were great and looked after us brilliantly.

The sofa was delivered and put together by Damion and Carl P, excellent service, on time and called ahead so we were ready.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

HSL Hull is the best!!

What a great experience visiting HSL Hull was. My Mum was making her first solo major purchase since my Dad's death and Lucy and Polly were so patient, understanding and encouraging with her. There was no pressure to purchase and they were happy for her to take a fabric sample to colour match. Lucy encouraged Mum to try several chairs for 'fit' and the chair she chose is perfect for her. The matching sofa and chair are very comfortable and suit her room perfectly. Thank you so much for making a difficult time so much more pleasant.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Apart from the furniture looking first class and absolutely wonderful, I would like to point out the magnificent service given by Iee R and Ciaran, they were both courteous and polite and ensured the suite was situated where I had wished.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Celebrating Yvonne, Ciaron and Lee…

Yvonne Burton was commendably sensitive and helpful on our visit to the Hull branch of HSL. Patient and thorough. Delivery: Ciaron & Lee brought and assembled our furniture with efficiency and good humour, on time. The chairs and footstool are beautifully and solidly made and very comfortable. Overall, an entirely positive experience, Thank you!

August 13, 2025
Unprompted review

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