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Hydraulic Megastore Reviews 116

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TrustScore 2.5 out of 5

2.3

Hydraulic Equipment Supplier
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Rated 3 out of 5 stars

Good shop with one of the biggest range on the net. However custom hoses are not very accuratly made, if you need a precice length, within a cm or two, best ring them up first. Prices arnt cheep but... See more

Rated 1 out of 5 stars

After being promised by Chad Morton (General Manger) that my delivery would be here one week ago today I am shocked that it has still not arrived, there has been no further communication and the o... See more

Company replied

Rated 1 out of 5 stars

Ordered oil a week ago, order status has not changed and have recieved no tracking information. Have been told delievery days on two seperate occasions and no sign of the oil. I have also been told th... See more

Company replied

Rated 1 out of 5 stars

I was told the product I ordered would be with me in 3 to 5 days. I chased it twice in 10days, Then I was told it was not in stock. Very poor communication and customer service. AVOID!

Company replied

Company details

  1. Hydraulic Equipment Supplier
  2. Engineer
  3. Hydraulic Engineer
  4. Hydraulic Repair Service

Written by the company

Hydraulic Megastore has been developed from the trading experience of Grimsby Hydraulic Services. We are a hydraulic equipment supplier that has developed over 30 years of business; we supply many business sectors, from supplying the public, to system designers and hydraulic/industrial purchasing divisions in mind. We have devised many unique tools and features to help make purchasing the right products, quick, easy and hassle-free.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

116 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful. Made my life a lot easier.
Cheers
Simon Young

December 8, 2018
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Simon,

Thank you for leaving such positive comments!

I will definitely let the sales team know.

Rose

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Rated 5 out of 5 stars

Excellent next day service

Excellent next day service, ordered lunchtime and delivered 10:00 am next day. Very helpful, rang me to check some details of my order and quite a competitive price too.

November 26, 2018
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Stephen,

Thanks so much for the positive feedback!

Rose

Rated 5 out of 5 stars

very good fast service .

very good fast service .
price right .just postage cost a bit high

October 31, 2018
Unprompted review
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Reply from Hydraulic Megastore

Hi Martin,


Thank you so much for the positive feedback.

Just to let you know we are currently working on our postage charges and we should have a few more options available (which should go live next week).

Thanks again.

Rose

Rated 5 out of 5 stars

Fantastic price great product quick…

Fantastic price great product quick delivery helpful staff already using again

October 30, 2018
Unprompted review
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Reply from Hydraulic Megastore

Hi Carlton,


Thanks so much for leaving such positive comments.


I will be sure to let the team know!


Rose

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Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from the guys at hydraulic mega store fast turnaround and delivery highly recommend.

September 24, 2018
Unprompted review
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Reply from Hydraulic Megastore

Hi Adam,

Thanks so much.

I will be sure to let the team know.

Rose

Rated 5 out of 5 stars

Good company

Good company, good products, great service. Only draw back is that postage is very expensive!!! Only for this i’d Use them a whole lot more.

September 15, 2018
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Robert,

Thanks for the feedback.

The delivery fees are something we are currently working on and we hope to offer customers much more options in future.

If you are ordering small items, please do call our team before placing the order and we will try and find the cheapest option available for you.

01472 255928

Thank you

Rose

Rated 5 out of 5 stars

First time

Great service. The freight cost were quite high for small amounts.
I'm sure it would be more cost effective if I ordered more items.

September 10, 2018
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi,

Thanks so much for the feedback.

Delivery fees are something we are currently working on and hope to improve on in the current months.

Thanks again for ordering from us!

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Rated 5 out of 5 stars

A Pleasure to Deal With

We have been in the contracting industry for over 30 years and this company has been supplying us products for the last 12 months when we ventured in to the hydraulc field. We recieved prompt courteous advice and a delivery second to none each and every time. After dealing with various other companies in the various industries over the years the staff here are a breath of fresh air.

September 5, 2018
Unprompted review
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Reply from Hydraulic Megastore

Hi Alun, thank you so much for your fantastic feedback! I will be sure to let the whole team know!

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Rated 5 out of 5 stars

Required a number of hydraulic fittings…

Required a number of hydraulic fittings and valves to complete connections at the system tank, to supply two engine driven pumps, either of which can be used to power a bow thruster and anchor winch.
Spoke to Chad a couple of items were not in stock but would be available the following day my order was despatched the following day as promised.
Have used this Company before a will use them again,

April 10, 2018
Unprompted review
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