Good shop with one of the biggest range on the net. However custom hoses are not very accuratly made, if you need a precice length, within a cm or two, best ring them up first. Prices arnt cheep but... See more
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After being promised by Chad Morton (General Manger) that my delivery would be here one week ago today I am shocked that it has still not arrived, there has been no further communication and the o... See more
Company replied
Ordered oil a week ago, order status has not changed and have recieved no tracking information. Have been told delievery days on two seperate occasions and no sign of the oil. I have also been told th... See more
Company replied
I was told the product I ordered would be with me in 3 to 5 days. I chased it twice in 10days, Then I was told it was not in stock. Very poor communication and customer service. AVOID!
Company replied
Company details
Written by the company
Hydraulic Megastore has been developed from the trading experience of Grimsby Hydraulic Services. We are a hydraulic equipment supplier that has developed over 30 years of business; we supply many business sectors, from supplying the public, to system designers and hydraulic/industrial purchasing divisions in mind. We have devised many unique tools and features to help make purchasing the right products, quick, easy and hassle-free.
Contact info
Unit 3 Estate Road 5, DN31 2TG, Grimsby, United Kingdom
- 01472 255928
- hello@hydraulicmegastore.com
- hydraulicmegastore.com
2.3
Poor
116 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was told the product I ordered would…
I was told the product I ordered would be with me in 3 to 5 days. I chased it twice in 10days, Then I was told it was not in stock. Very poor communication and customer service. AVOID!
September 22, 2025
Unprompted review
Reply from Hydraulic Megastore
Hi Robert,
We’re very sorry to hear about your experience and completely understand your frustration.
It’s always our aim to provide clear communication and fast delivery, and it’s disappointing to know we fell short this time. Your feedback is really valuable to us, and we’re already reviewing how we handle stock updates to make sure this doesn’t happen again.
Thank you for bringing this to our attention.
– The Hydraulic Megastore Team
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Great service and excellent range of…
Great service and excellent range of items.
December 6, 2024
Unprompted review
Rubbish
I bought few items from them , everything was awailable on website , im waiting for delivery more than week , tehn i send email where is my parcel and i have answer:
Thank you for your email.
It looks like we are still struggling to source a couple of items. The WN32N and RB4832N.
The reducing bush is due in start of August and the weld nipples are due in October.
Would you like to remove these from the order?
That is joke ....so now i have to say to my customer to be waiting till october ?
....
July 26, 2024
Unprompted review
Reply from Hydraulic Megastore
Apologies Bogdan, we don't stock everything that we show on our website, we aim for complete delivery within 2-3 days. However we do aim to let customers know accurate lead times as quickly as possible if some items are unavailable. Obviously it sounds like we've not met these timescales on this occasion so at this stage I can only apologise.
Way out of their depth, unable to process orders
After being promised by Chad Morton (General Manger) that my delivery would be here one week ago today I am shocked that it has still not arrived, there has been no further communication and the order status is still processing all because one small connector was out of stock.
These guys are the stock, a laughing one, I'm not laughing because I have to claim through PayPal for my £240 back which means claiming for each individual item. very tedious.
Lesson leaarned.
October 16, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Gordon, I've just sent you the tracking information that shows this has already been delivered. Any problems you know where to find me.
- Chad
10/10
Easy to use website. Very reasonable prices. Super fast Delivery to the highlands of Scotland. Will definitely use again 10/10
July 5, 2022
Unprompted review
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Have used a couple of times recently
Have used a couple of times recently, very prompt delivery and excellent quality hoses and parts.
June 21, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Steve,
Thank you for sharing this with us, our team are thrilled to hear that you are happy with the service we provide 🤩
Reply from Hydraulic Megastore
Hi Andrew,
Thank you for leaving us great feedback, we are pleased to hear you're happy with your order 😀
Spot on as usual
May 30, 2022
Unprompted review
Reply from Hydraulic Megastore
Thank you for leaving us positive feedback C & S Crossley 😃
Always good service and prices are…
Always good service and prices are reasonable
May 30, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Dehane - thank you so much for your kind words and feedback! 🙌
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Do not touch this company they…
Do not touch this company they advertise products to sell which they have not in stock I ordered filters 28th April and its the 25th May today and rang them 3 times telling me waiting for them to come as no stock emailed no reply they took my money a month ago and now I m requesting a full refund terrible company
May 25, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi James,
I'm sorry you are not satisfied with the service we have provided, I appreciate your frustration and inconvenience this has caused.
Unfortunately this item was out of stock, which resulted in our team contacting our supplier to confirm the lead time but unfortunately they was unable to provide one.
We have been as honest as we can be with the situation we are in, even after contacting our supplier again today they are still unable to confirm the lead time.
A member of our team have issued you a refund - we can only apologise again for the inconvenience caused.
Kind Regards,
Hydraulic Megastore
Good shop with one of the biggest range…
Good shop with one of the biggest range on the net. However custom hoses are not very accuratly made, if you need a precice length, within a cm or two, best ring them up first. Prices arnt cheep but arnt too exspensive. However they are increasing fast over the last 2 years. If its urgent ring for stock level, just becouse its listed donsnt mean they have it. customer services helpfull and freindly.
May 19, 2022
Unprompted review
Excellent help and service
First time I have used hydraulic megastore. 'phone help was excellent and the purchased items arrived quickly and work well. Very happy with my purchase and will use the store again.
May 4, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Arthur,
Thank you very much for leaving us great feedback on your recent service. We look forward to helping you again in the future 😃
Great Service
I have used Hydraulic Megastore quite a few times now and i'm very pleased with the service they provide. Hoses are made and sent out very quickly at a fair price and are always correct.
May 1, 2022
Unprompted review
Reply from Hydraulic Megastore
Thank you for leaving us positive feedback David 😃
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Very helpful & not expensive
I know nothing about hydraulics. My cheap Chinese tractor has fittings unlike anything available here and another big company had told me there was nothing they could do to help. Hydraulic Megastore helped me to find parts which could be adapted to fit and now I have a first rate repair. And it only cost about £20 + VAT & P+P.
April 13, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Geoff,
Thank you so much for leaving us postive feedback, we are pleased to hear we managed to help you find and replace your tractor parts which helped you get back up and running again!
I will be sure to pass this feedback onto the rest of the team
Have a great day Geoff 😀
Company gives explanation for delay
Reply from company makes the delay something out of their hands. The valve was good quality & well packed so I may have been a bit harsh with my score and will revise it upwards
April 10, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi there,
Apologies this has happened to you which resulted in your order being delayed. As one of our colleagues had mentioned last week to you, we had a number of staff off sick due to COVID - this meant that only one guy was in to process a lot of orders and other people were chipping in to help where possible.
We understand this isn't the normal day-to-day running here, but we tried our best to get products/orders out quickly and efficiently, we hope you understand and can only apologise again for the delay.
If you would like to contact us through email - hello@hydraulicmegastore.com, quoting your order number and mention you are coming from TrustPilot, our team will jump into this email for you and see what we can do.
Excellent service
Excellent service
Parts fitted and worked perfectly.
Thankyou
April 9, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Simon,
Thank you for leaving us great feedback 😀
Glad to hear you're pleased with our service and the products also!
Have a great day,
- Connor @ Hydraulic Megastore
Excellent all round service
I use Hydraulic Megastore all the time for hydraulic spares for machinery on my farm, their range of stock is excellent, their service is good and their prices are keen. What more can one ask for?
April 7, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi James 😀
Thank you so much for leaving us positive feedback.
I will be sure to pass this onto our team!
Connor - Hydraulic Megastore
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Amazing service - next day delivery
Amazing service, was looking for a very hard to find fitting, these guys had it on the shelf, sent it out the same day and I received it the following day.
The sales guys on the phone couldn't do enough for me, it only took around 5 minutes for them to find what I needed and complete my order.
Will definitely recommend to anyone in need of hydraulic bits.
March 29, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi James,
Thank you so much for sharing your feedback with us, we really appreciate it! But more importantly we are pleased to hear how happy you are with the service of our sales chaps over the phone - I'll be sure to forward your feedback to them 👍
Have a great day and many thanks,
- Connor
FREE DELIVERY ?
No complaints about the fittings or hoses and prompt delivery, but was annoyed at being charged £49 delivery on a £400+ order when website says free delivery on orders over£250,
March 28, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Richard,
Thanks for leaving us a review about your recent order - we're glad to hear there are no issues with the products received, the higher than usual price for delivery is because the order has had to be placed on a pallet. Unfortunately as soon as a pallet is involved it becomes unsustainable for us to offer free delivery.
Kind Regards,
Connor
Ordered oil a week ago
Ordered oil a week ago, order status has not changed and have recieved no tracking information. Have been told delievery days on two seperate occasions and no sign of the oil. I have also been told they would send me tracking information and yet again nothing!!! I wont be ordering from here again
March 23, 2022
Unprompted review
Reply from Hydraulic Megastore
Hi Peter,
Thank you for your feedback.
A member of our team has recently contacted you though an email in regards to the above review and your recent order
Kind Regards
- Connor
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