Hydraulic Megastore Reviews 116

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Good shop with one of the biggest range on the net. However custom hoses are not very accuratly made, if you need a precice length, within a cm or two, best ring them up first. Prices arnt cheep but... See more

Rated 1 out of 5 stars

After being promised by Chad Morton (General Manger) that my delivery would be here one week ago today I am shocked that it has still not arrived, there has been no further communication and the o... See more

Company replied

Rated 1 out of 5 stars

Ordered oil a week ago, order status has not changed and have recieved no tracking information. Have been told delievery days on two seperate occasions and no sign of the oil. I have also been told th... See more

Company replied

Rated 1 out of 5 stars

I was told the product I ordered would be with me in 3 to 5 days. I chased it twice in 10days, Then I was told it was not in stock. Very poor communication and customer service. AVOID!

Company replied

Company details

  1. Hydraulic Equipment Supplier
  2. Engineer
  3. Hydraulic Engineer
  4. Hydraulic Repair Service

Written by the company

Hydraulic Megastore has been developed from the trading experience of Grimsby Hydraulic Services. We are a hydraulic equipment supplier that has developed over 30 years of business; we supply many business sectors, from supplying the public, to system designers and hydraulic/industrial purchasing divisions in mind. We have devised many unique tools and features to help make purchasing the right products, quick, easy and hassle-free.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BSP pressure gauge fitting

I needed a BSP fitting for a pressure gauge, and it fit perfectly - no need for additional sealant. These fittings are extremely well made. I also bought a work jacket off them which I discovered was too big for me, and I am able to swap it for a smaller one without any problem. Great products, awesome service.

October 21, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

An excellent supplier

An excellent supplier. Recommended.

October 17, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thank you for the kind review Oliver, much appreciated!
- Hydraulic Megastore Team

Rated 5 out of 5 stars

Overall excellent experience

Overall excellent experience from navigating website to delivery.
Highly Recommend

September 2, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Sean,

Thanks for your review, it's great to hear you had a positive experience shopping with us and would recommend us to others!
If there is anything else you need in the future please get in touch!

Kind regards,
Chad @ Hydraulic Megastore

Rated 5 out of 5 stars

Does what it says on the tin!

Good value and efficient with a wide range of good-quality products.

September 2, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Scott,

Thank you for the positive review, glad you've enjoyed your experience with us.
Let me know if there is anything else we can do for you in the future.

Kind regards
- Chad @ Hydraulic Megastore

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to find product online. Fast delivery.

July 10, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thank you Brian we appreciate your kind words and are glad that you're happy with the service.

- The Hydraulic Megastore Team

Advertisement
Rated 5 out of 5 stars

very good service

very good service, first they made the mistake by sending the wrong size part, this was corrected with a correct part free of charge, Super service.

June 25, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thank you for the kind review Soren, apologies about first sending the wrong items but as you've seen we always make sure you get what you need!

- Luke @ Hydraulic Megastore

Rated 5 out of 5 stars

Very good products and service prices…

Very good products and service prices reasonable fast delivery service.

June 18, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Louise,

Thanks for the review, it means a lot to us!
Please get in touch should you need anything else in the future

- Chad @ Hydraulic Megastore

Rated 5 out of 5 stars

Great service

Great service, super product all in all an excellent experience.

June 18, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thank you for the kind words, we look forward to dealing with you again in the future!

- Chad @ Hydraulic Megastore

Advertisement
Rated 5 out of 5 stars

Fantastic service

May 3, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Richard,


We're pleased you think so and we look forward to hearing from you again.

Kind regards,

The Hydraulic Megastore Team

Rated 5 out of 5 stars

Very helpful People and Company

Very helpful, thanks to Derek and Chad for working out what I needed. Good products, great service - makes repairing farm equipment a bit easier

April 8, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hey Martin,

Thanks very much for your review. We are pleased to be of service.

Your Hydraulic Megastore Team.

Rated 5 out of 5 stars

Brilliant service!

Technically, I am incompetent. I needed to obtain fabricated replacement hoses for my 2007 SAAB 9-5. I knew the spec of oil cooler pipes I needed from a very helpful owner on UKSAABs website. He recommended Hydraulic Megastore
One quick exchange with Hydraulic Megastore on their helpline and I knew where I needed to go on their self-service website for the different parts.
Ordering was easy. The pipes were completed in two days and despatched overnight.
A brilliant service. Even I can now get the replacement engine parts I will surely need in future.

April 6, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Mark,

Thanks for the feedback, we love knowing how pleased our customers are with what we do.

Thanks again,

The Hydraulic Megastore Team

Advertisement
Rated 5 out of 5 stars

Absolute spot on service

Absolute spot on service, great helpful staff, will use them again with no reservations

April 2, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thanks so much for the feedback, Wayne. We're always pleased to know we do right by our customers.

Thanks again.

Your Hydraulic Megastore Team

Rated 5 out of 5 stars

Awesome service

March 25, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Thank you Julian,

We appreciate the feedback and strive for an even better service.

Thanks again,

The Hydraulic Megastore Team

Rated 5 out of 5 stars

I find a excellent service with a quick…

I find a excellent service with a quick delivery ,good products and all fair priced I recomend them to any one ,I shall always use them for my fittings etc keep up the good work

March 21, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Adrian,

Thanks for the feedback, we look forward to dealing with you again.

The Hydraulic Megastore Team

Advertisement
Rated 4 out of 5 stars

Part shown on website is not stocked…

Part shown on website is not stocked anymore,the staff were very helpful in getting a same spec replacement so very happy with the service.the salesman sent pictures of the part via email to make sure it was the right one before dispatch do all in all I would recommend this company.thankyou for your help.

March 6, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Paul,

We are constantly looking at ways to improve our service, so your feedback has been very useful to us.

Thanks,

The Hydraulic Megastore Team.

Rated 5 out of 5 stars

Excellent range of fittings

Excellent range of fittings, very quickly dispatched.
Will definitely use again.

February 23, 2019
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Frank,

Thanks so much for the feedback, we really appreciate it.


The Hydraulic Megastore Team

Rated 5 out of 5 stars

Great service

Great service from a company which I have used in the past and will continue to do so.
The items arrived very speedily and were as described.

December 12, 2018
Unprompted review
Hydraulic Megastore logo

Reply from Hydraulic Megastore

Hi Tony,

Thanks so much for the great feedback!

Rose

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look