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See what reviewers are saying

Rated 1 out of 5 stars

I’m not surprised this company have gone into liquidation,absolutely appalling after care I’m still waiting for the Certificate of service from 2 years ago.Unfortunately I have to give a 1 star rating... See more

Rated 5 out of 5 stars

Kieran and Ryan installed an ideal 30 kw boiler today. Really great guys who were pleasant professional and completed the installation and then cleaned and tidied the whole area. I would recommend Hyd... See more

Rated 5 out of 5 stars

John and Jae arrived on time (as arranged) and worked solidly and efficiently through to completion of the installation. They talked through all options and explained each step clearly as they went.... See more

Company details

  1. Gas Engineer
  2. Bathroom Remodeler
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Welcome to Hydrus! Get a Boiler Installation Quote. HIGH QUALITY ENGINEERING AND PLUMBING SERVICES. Friendly and professional service throughout. We pride our selves on giving you the best of British service from first contact to installing your new heating system or bathroom. To make boiler buying simple and transparent for the consumer eradicating the need for archaic sales tactics. Our promise is to deliver the best service and products we can at a fair price. We pride ourselves in giving the best service for the best price possible always delivering excellent customer satisfaction.


Contact info

All reviews

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Rated 5 out of 5 stars

Excellent job !!!

Had such a pleasant experience with Hydrus! The two gentlemen who came to instal my boiler were very professional and did such a good job. They explained everything so well and we’re very informative! The gentleman Tom I spoke to in the phone who booked it in was also verily lovely and helpful. Over all we are very satisfied. Could not fault them!

September 5, 2022
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Rated 5 out of 5 stars

New boiler fitted 05/09/22 No sales pressure 👍

Had a new boiler fitted 05/09/22, engineer Kieren and his apprentice Ryan, were very professional and knowledgeable, they were quick and efficient, I was so impressed just how quick they were, they are both a credit to the company I will definitely recommend this company to friends and family. Well done, very pleased customer. ⭐️⭐️⭐️⭐️⭐️
Mrs V Evans

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish on....

Fantastic from start to finish on replacement of complete heating system. Nothing during the quote process was too much trouble when exploring all options. Everything was explained well by both our initial contact John as well as by the engineers carrying out the work. Everyone involved was honest regarding problems that were found and all were resolved efficiently and effectively. Would recommend Hydrus to others.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Liam from Hydrus heating come out…

Liam from Hydrus heating come out recently to do Annual service on the boiler. I can’t found any fault the professional and courteous service.
All around efficient service and definitely would use again.
Finally Hydrus heating company you have got such a young well talented Engineer like Liam.Hope your Manager well impressed with your jobs.Highly recommend.All the best Liam.
Regards
Rani

September 1, 2022
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Rated 5 out of 5 stars

tom was very helpful over the phone and…

tom was very helpful over the phone and explained everything quick and easy whilst being respectful and professional, very pleased with the results as a whole and would definitely recommend hydrus to family and friends in the future

September 1, 2022
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Rated 5 out of 5 stars

Highly recommended

We had new boiler fitted yesterday.Thank you firstly to Joe for his survey and recommendations as to what boiler was suitable for us. The guys were excellent and great workers. Thank you so much to John, Jay and Sam. Friendly helpful and professional. It was a pleasure to do business with you and thank you again.
Neil and Joyce Kirk.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

John the central heating engineer and…

John the central heating engineer and his apprentice Sam have just completed fitting my new replacement Combi boiler First class workmanship very tidy and helpful explaining everything I needed to know about working the controls, well done to Hydrus Heating fully recommend 👍

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

John and Jae

John and Jae, worked very effeciently, neat and tidy! Would recommend them and Hydrus to anybody. Excellent

August 18, 2022
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Rated 5 out of 5 stars

Exceptional service from beginning to…

Exceptional service from beginning to end. Jason was helpful at identifying a suitable boiler and quoting and then following up. Chris
worked non stop with the installation- pukka job, gas safety certificate, cleaned the mess took all the rubbish away and explained the system and how to work everything. Company has a service contract for a reasonable monthly charge.They also register the boiler and guarantee. Would highly recommend.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

I started my new boiler journey with…

I started my new boiler journey with Danny who talked me through different options and boilers he was extremely helpful and knowledgeable and answered my many questions. The boiler was booked to be installed within the week. The guys turned up exactly on time were very friendly and extremely efficient. The boiler was installed and the guys cleaned up checked all radiators the water and all the necessary checks very thoroughly, completely cleaned up after themselves and then took the time to show me how the boiler operated and also the heating timer. An excellent job all round and would recommend them to anyone - Thankyou.

August 11, 2022
Unprompted review
Rated 2 out of 5 stars

Combi Boiler Replaced

Hired Hydrus to remove old combi and fit new combi. It was a bish bash bosh job, with no craftsmanship, still has large gaps where they passed a pipe through the wall,

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, and no pushy sales people. The installer was very professional and clean whilst working, and he explained everything well. A quick installation and very reasonably priced.

August 9, 2022
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Rated 5 out of 5 stars

Very efficient and excellent quality

Boiler Guide put me on to Hydrus Heating with respect to changing my boiler. My boiler had broken down and I was desperate to get it sorted out. Hydrus Heating contacted me the same day and they managed to change my boiler two days after which was very efficient of them. The quality of work was excellent and no mess was made during or after the work. The price was also great. I would recommend them anytime.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Had 3 quotes for renewing combi boiler…

Had 3 quotes for renewing combi boiler Hydrus was the best offering a better boiler than the other 2 with 12years warranty fitted and working in 4hours .The guy that carried out the work was called Fran he was absolutely fantastic professional and explained everything step by step thanks Fran for putting our minds at ease.I would 100% recommend HYDRUS .

August 1, 2022
Unprompted review

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