HYPE Reviews 5,210

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 3 out of 5 stars

Lately my card has bene declined often in shops and online buy other than that the card Is great, but this fact Is really a problem not Boeing able tò purchase Is impossible

Rated 5 out of 5 stars

On my opinion Hype is a great Bank Card for all the services included into. Exellent paymant service for Online purchases paymants, even Customer Service. The App as the online page version are ea... See more

Company replied

Rated 5 out of 5 stars

Trustworthy bank with great customer service. The definition of what people should look for when looking for an online bank. Last year my card got cloned and I lost some money, but the customer ser... See more

Company replied

Rated 2 out of 5 stars

Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.

Company replied

Company details

  1. Money & Insurance

Written by the company

HYPE, brand di Banca Sella, è il conto di riferimento per chi riconosce nel digitale e nell'innovazione tecnologica un valore determinante nel miglioramento della propria vita. Come brand di Banca Sella, creiamo prodotti completi e innovativi, progettati per rispondere in modo semplice e immediato ai bisogni quotidiani. Oggi quasi due milioni di persone hanno scelto HYPE per gestire la propria routine finanziaria.


Contact info

  • Piazza Gaudenzio Sella 1, 13900, Biella, Italy

  • hype.it

4.1

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

i never had any problem with the…

i never had any problem with the company and with how they handle my money

June 30, 2025
HYPE logo

Reply from HYPE

Hi Leonardo, we really appreciate your comment. We are delighted that you are satisfied with our services 💙

Rated 4 out of 5 stars

User friendly in app experience

User friendly in app experience, unfortunately my card was cloned once but they managed to help me immediately and I got my stolen money back.

February 26, 2026
HYPE logo

Reply from HYPE

Hi Annabianca, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

topp

comoda, smart, veloce e sicura✅

February 26, 2026
HYPE logo

Reply from HYPE

Ciao Edoardo, grazie mille per le tue parole.
Ci fa davvero piacere sapere che la tua esperienza con HYPE è positiva 💙

Rated 5 out of 5 stars

hype for life

i love hype is the best things ever

February 26, 2026
HYPE logo

Reply from HYPE

Hi Salah, thank you for your positive feedback. We’re glad to know that the experience we offer every day meets your needs 💙

Rated 5 out of 5 stars

Great free prepaid card!

A free prepaid card that's essential for everyday purchases. It offers a wide range of convenient payment services. More than satisfied!

February 26, 2026
HYPE logo

Reply from HYPE

Hi Renato, thank you for your positive feedback. We’re glad to know that the experience we offer every day meets your needs 💙

Rated 5 out of 5 stars

Okay very well

February 25, 2026
HYPE logo

Reply from HYPE

Hi Angelo, thank you for taking the time to leave us a review! We are delighted to hear that you are satisfied 💙

Rated 5 out of 5 stars

Wonderfull

February 25, 2026
HYPE logo

Reply from HYPE

Hi Christian, thank you for taking the time to leave us a review! We are delighted to hear that you are satisfied 💙

Rated 5 out of 5 stars

Very great app indeed

Very great app, I appreciate how easy it is to operate with it

February 25, 2026
HYPE logo

Reply from HYPE

Hi Christian, thank you for your positive feedback. We’re glad to know that the experience we offer every day meets your needs 💙

Rated 5 out of 5 stars

No problems.

February 24, 2026
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Reply from HYPE

Ciao Armando, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙

Rated 5 out of 5 stars

Very comfortable to use and easy

Very comfortable to use and easy. Very user-friendly and affordable since you have to pay only when recharging the account

February 24, 2026
HYPE logo

Reply from HYPE

Hi Jonatan, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Easy

Is almost perfect, perfect is not possible in this world. Easy to use and free (HYPE base).

February 24, 2026
HYPE logo

Reply from HYPE

Hi Vittorio, we're happy to see you satisfied 💙

Rated 5 out of 5 stars
HYPE logo

Reply from HYPE

Ciao Raffaele, ti ringraziamo per il feedback così positivo. È bello vedere che l’esperienza che offriamo ogni giorno rispecchia ciò di cui hai bisogno 💙

Rated 2 out of 5 stars

No customer service

No customer service

February 1, 2026
HYPE logo

Reply from HYPE

Ciao, la nostra assistenza è disponibile attraverso diversi canali, quello telefonico, email o chat: scegli pure quello più adatto alle tue esigenze. Siamo qui per aiutarti.

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