HYPE Reviews 5,213

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 3 out of 5 stars

Lately my card has bene declined often in shops and online buy other than that the card Is great, but this fact Is really a problem not Boeing able tò purchase Is impossible

Rated 5 out of 5 stars

On my opinion Hype is a great Bank Card for all the services included into. Exellent paymant service for Online purchases paymants, even Customer Service. The App as the online page version are ea... See more

Company replied

Rated 5 out of 5 stars

Trustworthy bank with great customer service. The definition of what people should look for when looking for an online bank. Last year my card got cloned and I lost some money, but the customer ser... See more

Company replied

Rated 2 out of 5 stars

Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.

Company replied

Company details

  1. Money & Insurance

Written by the company

HYPE, brand di Banca Sella, è il conto di riferimento per chi riconosce nel digitale e nell'innovazione tecnologica un valore determinante nel miglioramento della propria vita. Come brand di Banca Sella, creiamo prodotti completi e innovativi, progettati per rispondere in modo semplice e immediato ai bisogni quotidiani. Oggi quasi due milioni di persone hanno scelto HYPE per gestire la propria routine finanziaria.


Contact info

  • Piazza Gaudenzio Sella 1, 13900, Biella, Italy

  • hype.it

4.1

Great

TrustScore 4 out of 5

5K reviews

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Rated 2 out of 5 stars

No customer service

No customer service

February 1, 2026
HYPE logo

Reply from HYPE

Ciao, la nostra assistenza è disponibile attraverso diversi canali, quello telefonico, email o chat: scegli pure quello più adatto alle tue esigenze. Siamo qui per aiutarti.

Rated 5 out of 5 stars

Hype: the Best

Hype: the Best.

So far, I can only praise this service, it has been impeccable in every respect. Activation is as simple as described, the app works perfectly, and the physical card arrives quickly. In case of theft, it can be instantly blocked and replaced with a virtual card, and a new physical one can be requested with ease.
Everything promised has been delivered. It’s the best service I’ve ever had — I highly recommend it and hope they maintain this excellent level of efficiency.

Congratulations !

September 1, 2025
HYPE logo

Reply from HYPE

Hi Chiara, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

The best I had so far

Greate support for any inconvenience and warnings when there are problems with servers. Greate securyty and privacy but really easy to chang the main device when needed

June 5, 2025
HYPE logo

Reply from HYPE

Hi Tommaso, we're happy to see you satisfied 💙

Rated 4 out of 5 stars

The service is great, but...

The service is great.
The only thing that bother me is that it sends you a lot of spam emails and notifications that irritates me.
There are no downsides for usability.

February 23, 2026
HYPE logo

Reply from HYPE

Ciao Gabriele, grazie per il tuo feedback. Se vuoi approfondire la natura delle comunicazione che ricevi, e eventualmente come disattivarle, la nostra assistenza è a tua disposizione

Rated 5 out of 5 stars

Serius

Serius, reliable and low expenses.
Please do not change!

February 20, 2026
HYPE logo

Reply from HYPE

Hi Daniela, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Hype is top

È un ottimo conto, intuitivo e facile da gestire.

February 20, 2026
HYPE logo

Reply from HYPE

Ciao Antonio, ti ringraziamo per il feedback positivo. È bello vedere che il tuo conto HYPE rispecchia ciò di cui hai bisogno 💙

Rated 5 out of 5 stars

A rechargeable card, etc

It is the rechargeable card card, how about it can also be a credit card, more versatile and easier to manage than other similar ones on the market. The only drawback is that I am an old Plus customer and I find the switch to Next a bit expensive. For the rest I am very satisfied including the reliability of the customer service.

February 18, 2026
HYPE logo

Reply from HYPE

Hi Stefano, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Great

Great! Fantastic Experience

February 9, 2026
HYPE logo

Reply from HYPE

Hi Stefano, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Great experience with Hype so far!

Great experience with Hype so far!
The card works perfectly, the app is intuitive, and managing my money is simple and stress-free.
Exactly what I was looking for. Thumbs up 👍

February 8, 2026
HYPE logo

Reply from HYPE

Hi Massimiliano, we're happy to see you satisfied 💙

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