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Rated 1 out of 5 stars

I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more

Company replied

Rated 5 out of 5 stars

COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more

Rated 1 out of 5 stars

I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Electronics Repair Shop
  6. Mobile Phone Repair Shop
  7. Phone Repair Service

Information provided by various external sources

iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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2.4

All reviews

(211)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best for Apple repairs in my opinion

I have now had my iphone and iPod batteries replaced by iSquad.
I have also recommended to my family members for various iphone repairs and batteries.
We have all been very impressed with their friendly, prompt and value for money service across a number of devices now.
I would never take my ‘Tech’ anywhere else.
Also glad to see their smart shop in Chelmsford still open and operating !!
Highly recommended !!

March 16, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi James,
Thank you for such amazing feedback and the recommendation! 🙌🏼This is greatly appreciated by the whole team here at iSquad.
Many thanks,
Jazz

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Rated 5 out of 5 stars

The team are so friendly and genuine

The team are so friendly and genuine. They are quick to work around you as best as they can, they are very efficient! Had my iPhone XR repaired with them a few times so I would definitely go back. 100% Reasonable prices, wouldn’t go to anyone else! Honestly, trust them because they are very good at their job x

March 7, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Sigourney,
Thank you for such lovely feedback☺️
Many thanks,
Jazz

Rated 5 out of 5 stars

Had been in before with a problem with…

Had been in before with a problem with iPhone. Took about 5 minutes to fix but there was no charge.
This time it was a problem upgrading operating system on MacBook and needed a new battery.

iSquad very helpful, explained whole process and resolved issues and followed up to ensure everything ok. Would be pleased to recommend them (and I have to friends)

March 2, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Brian,
Glad you are happy with the service we provided! ☺️ Thank you for recommending us to your friends, much appreciated.
Many thanks,
Jazz

Rated 5 out of 5 stars

Great service

Popped into the the i-squad shop today, couldn’t have been more helpful. My I-phone wasn’t charging and thought I would need a replacement charger port. After a free assessment turned out it just needed the charging port cleaning. Great to get a free honest assessment of the phone, and cleaned up the I-phone charger port for free. Highly recommend!

February 20, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Rob,
Thank you for such great feedback! 🙌🏼
Many thanks,
Jazz

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Rated 5 out of 5 stars

iSquad couldn't have tried harder

Gordon and the iSquad couldn't have tried harder to fix my phone but it couldn't be mended - however they retrieved ALL the data from my old phone and seamlessly transferred it to the new one (I bought from them) very satisfactory outcome I will happily recommend the iSquad

February 18, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Chris,
Thank you for the the positive review 🙌🏼
Many thanks,
Jazz

Rated 5 out of 5 stars

A very good service

A very good service, professional, especially for someone like me who hasn’t a clue , fixed my sons chrome page and PS4 , great job and have already recommended them twice to friends

February 14, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Ben,
I'm very grateful for the lovely feedback ☺️ Thank you also for the recommendation!
Many thanks,
Jazz

Rated 5 out of 5 stars

5 star service

First impressions, professional good vibes.

I am Writing this 2 weeks after getting an iphone screen replaced because the manger took his time to email me personally wanting to check in on his customer. Everything seems fine so far. If I have any problems I feel confident that i-squad will do their best to help because of their friendly positive attitude shown.

February 14, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Warren,
Thank you for the 5 Star review 🙌🏼
Many thanks,
Jazz

Rated 5 out of 5 stars

Outstanding service

Needed a small repair on a MacBook. Was dealt with quickly, done well, friendly, could not be better.

February 13, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Michael,
I'm pleased to know you were happy with the service provided ☺️ Thank you for your feedback!
Many thanks,
Jazz

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Rated 5 out of 5 stars

Absolutely fantastic service at a very…

Absolutely fantastic service at a very reasonable price. I would highly recommend these guys to fix your phone or iPad issues
Keep up the good work 👍🏻

January 21, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Darren,
Thank you for such great feedback! 👍🏼
Many thanks,
Jazz

Rated 5 out of 5 stars

Really happy with the service this…

Really happy with the service this company has offered. Helpful and professional. Changed battery to my daughter iphone in 30 min. Will definitely recommending and will use again.

January 12, 2021
Unprompted review
iSquad logo

Reply from iSquad

Hi Ionut,
I'm pleased to know you were happy with the service provided 🙌🏼 Thank you for your feedback!
Many thanks,
Jazz

Rated 5 out of 5 stars

Great customer service

Great customer service. Fixed phone really quickly over the Christmas period.

December 31, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Five star trustworthy service

I cannot speak highly enough of this company, it does what it says on the tin. I dropped my iPhone 5SE off for a new battery and picked it up an hour later. Am going to have an iPod battery replacement as well. The replacement battery is holding up well, unlike other companies products I have used, I also feel sure that if a problem arises and I need to return, I will not be met with a shrug of the shoulders and have a sudden problem with communication.

December 18, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

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Rated 5 out of 5 stars

Excellent Service and a good price

Very pleased with the replacement battery ISquad fitted in my Iphone7 .. excellent service and a good price .. will definitely use them again.

December 16, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Perfect service

Perfect service. Very happy. Broken iPhone screen fixed quickly and cheaper than other places I tried.

December 9, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Quick and Helpful

Very quick and helpful. Amazing price too

November 30, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Good price and fast repair

Good price and fast repair, what more can you ask for

November 28, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

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Rated 4 out of 5 stars

Macbook needed a screen replacement

Macbook needed a screen replacement. Communication was excellent, no hidden costs, slight error on collection but the overall efficiency, speed and professionalism was first class. Very happy with the work.

November 23, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Computer Repair

Staff very friendly and kept me updated with regards to issues and solution to repair my computer. Unsure about comparable pricing as did not shop around, but pleased with the repair cost and they seemed reasonable to me. Computer repaired and works perfectly now. Thank you i-Squad.

November 11, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Friendly staff

Friendly staff, kept me informed and very pleased with my iPhone repair. Will use again. Highly recommended.

November 5, 2020
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

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