i2i Recruitment Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and maintaining constant communication throughout the entire job search journey. Reviewers appreciate the professional and proactive approach, noting that representatives always put people first and make the process engaging. People note that the team takes ample time to deeply understand individual skills, career goals, and background experiences. Consumers are also extremely happy with how quickly suitable opportunities are found, offering wonderful advice prior to interviews. The overall recruitment process is described as a smooth and positive journey leading to fantastic new roles.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an incredibly proactive, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast replies and... See more

Service

Consumers find service to be exceptionally positive, praising the team for being super efficient and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what... See more

Company replied

Rated 5 out of 5 stars

The team were very helpful and engaging. I had multiple recruiters reach out. They spent time understanding me as a person and my experience. Re-assured me that there is work out the coming into... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment Service
  2. also in
  3. Employment Consultant
  4. Employment Search Service
  5. Recruiter
  6. Temp Agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(143)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Everyone at i2i was very helpful. Always easy to contact for updates and constant communication to keep you in the loop.

December 17, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the kind words Ollie. Congratulations on your new role, we wish you all the best! - Team i2i 🧡

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Rated 5 out of 5 stars

Excellent service and friendly banter…

Excellent service and friendly banter all the way through the process, Thanks Fran.

December 18, 2024
Unprompted review
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Reply from i2i Recruitment

Thanks for the lovely review. We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Very helpful

Very helpful, called me quite often to keep me updated great experience. My recruiter Alicia was absolutely amazing and made sure I was getting supported with everything I could need and because of her I was successful in securing a good position.

December 16, 2024
Unprompted review
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Reply from i2i Recruitment

Thanks for the lovely review Jonathan. Alicia is thrilled to bits for you and it's always great to hear about the support our team offers and we wish you all the best with your new role. - Team i2i 🧡

Rated 5 out of 5 stars

Fabulous service.

Elina and the i2i team has been absolutely great in providing me with a fabulous placement and giving ne the ongoing support I need. She is so easy to communicate with and is always there when I need her. Thanks again.

December 15, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Joanne, Elina is thrilled about your new placement. If you need anything else, you know where we are! - Team i2i 🧡

Rated 5 out of 5 stars

Unmatched care for their job applicants!

Both Ellie and Alicia were incredibly supportive and helpful during my job hunting journey, and replaced the usual stress and nerves with reassured confidence. I'm very grateful to them both, and would recommend i2i to anyone :)

December 10, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for such a lovely review Adam, it's always great to hear when stress and nerves are replaced with confidence! Wishing you all the best in your new role! - Team i2i 🧡

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Rated 5 out of 5 stars

Amazing recruitment agency couldn't…

Amazing recruitment agency couldn't have wished for a better service from Ellie Tunnicliffe and the team thanks again :)

December 6, 2024
Unprompted review
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Reply from i2i Recruitment

Thanks for the great review Archie! We'll pass this on to Ellie, wishing you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

I’m incredibly grateful for your help!


I can’t recommend i2i Recruitment highly enough! They played an instrumental role in helping me secure my dream job, and the entire process was seamless and professional from start to finish.

A special thank you to Alicia, who went above and beyond to support me. Her guidance and encouragement were invaluable, especially when it came to preparing for my interview. She gave me tailored advice, built up my confidence, and made sure I was fully equipped to shine.

The team at i2i genuinely cares about their candidates, and it’s clear they are passionate about connecting people with the right opportunities. Thank you so much for everything—I'm incredibly grateful for your help!

December 10, 2024
Unprompted review
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Reply from i2i Recruitment

Stivan, thank you for taking the time to write such a wonderfully thoughtful review. We work very hard to ensure every candidate feels they've had a personal experience and it looks like Alicia has gone above and beyond.
We wish you the very best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

Ellie

I am incredibly grateful for Ellie’s support and guidance throughout the process. She was wonderful — always responsive, encouraging, and attentive to detail. Her professionalism and positive attitude made everything smooth and stress-free. I truly appreciated her dedication and effort, and I couldn't have asked for better assistance. Thank you so much, Ellie!

December 9, 2024
Unprompted review
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Reply from i2i Recruitment

Salima, thank you for taking the time to write such a fantastic review for Ellie, she's thrilled to bits for you, and your kind words mean so much. Wishing you all the best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

Great Service

I was with i21 for a a few weeks and I would recommend it to anyone. I mainly worked with Ellie and she was great, she was friendly and attentive as well as always making sure I was prepared for interviews.

December 9, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you Heidi for such a lovely recommendation and review. Wishing you the very best in your new role. - Team i2i 🧡

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Rated 5 out of 5 stars

Ellie was very supportive throughout…

Ellie was very supportive throughout the whole process and continually kept me in the loop. The interview prep was very helpful and helped me feel more confident. I would definitely recommend i2i.

December 9, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for writing such a lovely review Katie. Not only are we so happy to hear about your newfound confidence but also your new role! Wishing you all the best. - Team i2i 🧡

Rated 5 out of 5 stars

5* service from Cat

Cat was great in supporting me in finding my new role. She always kept me in the loop with potential jobs that matched what i was looking for, helped organise interviews around my schedule and always called after interviews to see how it went. Cat would always check if i need help with anything and helped find me the perfect role. Thank you Cat!

October 30, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for the wonderful review Anna. Keeping candidates in the loop at all times is so important to building a confident working relationship, and it looks like you had one with Cat! We'll make sure she sees this review, and we wish you the best of luck in your new position :) - Team i2i 🧡

Rated 5 out of 5 stars

Fantastic agency, highly recommend

Cat has been brilliant at securing me a fantastic role. I would recommend i2i recruitment to anyone. Very supportive and always available for any questions you may have. Would use them again in the future if i need to.

November 5, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for the lovely review Nicole. We're so happy to hear how supportive Cat was with your job searching, AND that you secured a fantastic role. Wishing you all the best, and please stay in touch :) - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was absolutely brilliant

Ellie was absolutely brilliant. Her timing couldn't have been better, as I was only casually looking when I was contacted. Communication was fantastic every step of the way, and after having my initial conversation, she gave me the self confidence I needed that I then took to my interview. When Ellie wasn't available, the rest of the team were great too.

November 4, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Chris. It's not only great to hear about the level of service you received from Ellie, but the fact that our team were able to keep the service up when Ellie wasn't available. We wish you all the best in your new role, and make sure to keep an eye out next week as we will certainly be sharing this review on our social - Team i2i 🧡

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Rated 5 out of 5 stars

Extremely Positive Experience

My experience with i2i recruitment was extremely positive, given the both highly friendly and highly professional conduct carried out by two members of staff in particular, Alicia and Katie - both of them went out of their way to help me A secure an interview, and B prepare for it, by sending me interview prep packages via email and doing further interview prep via phone.

If I ever needed to secure another job role, I would most definitely go through i2i again - and likely ask specifically for Alicia and Katie.

September 9, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Thio, thank you for taking the time to write such a lovely review. We work very hard to ensure every candidate is fully prepared for all aspects of their job searching, and to hear that you had such a positive experience with Alicia and Katie is amazing. We wish you all the best in your new role, and make sure to keep an eye out on our socials, as we'll definitely be sharing this review! - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Ellie & Alicia!

Ellie & Alicia were incredibly helpful and patient in my search for my new role, I would recommend i2i to anyone needing some support in finding their next opportunity

August 22, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Mollie, we'll make sure we let Ellie and Alicia know. All the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Brilliant

My previous job lead me to have very bad phone anxiety! After talking to Ellie my anxiety seemed to disappear! Rather than dreading a phone call, I would look forward to her optimism and little pep talks! She helped me every step of the way to get to my current job, which was a role I really wanted to break into but had no idea how.

Everyone I spoke to in the i2i team were so lovely and you really got the sense that they cares about you as an individual rather than some recruitment agencies that just want their commission and would just put you anywhere. I’m really looking forward to my new role but a little sad that the process is over because everyone was absolutely brilliant.

Thank you Ellie and everyone in the i2i team 😊

August 8, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Jade this review made us smile from ear to ear. It's so wonderful to hear about the professional relationship you built with Ellie and how that relationship allowed you to flourish and find your perfect role 🧩.

We wish you all the best, and don't worry, Ellie would absolutely love to hear about how you're getting on.

Very Best,

Team i2i 🧡

Rated 5 out of 5 stars

exceptional support from Georgie

Amazing support from start to finish, Georgie has been so helpful and so kind throughout the whole process. Would 100% recommend to family and friends. Georgie made sure I was confident and ready for the interview and always made sure she gave me a call before and after the interviews to ensure I was okay.

September 2, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Ellie and thank you for such a lovely review. Part of our role as recruiters is not only to find you a perfect role, but prepare you for the processes, and it's always so rewarding when we receive positive feedback! All the best in your new role - Team i2i :)

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Rated 5 out of 5 stars

Excellent company

Excellent company to work with,

I attempted to find work for a month and a half applying with various recruitment agency but I either didn't hear back or they wouldn't update me when a Job came up.

I2i recruitment have been amazing from signing on having a teams call to discuss what job i wanted which felt very personal. I managed to gain interviews with two company's. this was done within 2 weeks of applying. Before each interview I had two prep calls for the interview which was outstanding.

I2i especially Katie, Ellie are by far the best job agency I have ever signed up for. Thank you both so much I'm very grateful

August 23, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Sam, this is a lovely review, thank you. We're so happy that we were able to support you in finding your perfect role. Wishing you all the best! - Team i2i

Rated 5 out of 5 stars

Amazing service!

Cat was really attentive and helpful. Couldn't have done this without her! She put me forward for some brilliant interviews and I am so happy that one of them paid off and it was near the beginning of my search.
She went above and beyond to help me get the job I really wanted and found interesting! Would totally recommend Cat and i2i!

August 1, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Jenny. Cat is so pleased for you and we'll make sure she sees this. Wishing you all the best in your new fabulous role - Team i2i :)

Rated 5 out of 5 stars

Friendly team, helpful advice

Ellie at i2i was very helpful in the process of getting my CV across, and was very friendly throughout, with helpful advice in the interview stage.

August 19, 2024
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review for Ellie, Sam. We'll make sure she sees this and we wish you all the best in your new role :) - team i2i

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