i2i Recruitment Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and maintaining constant communication throughout the entire job search journey. Reviewers appreciate the professional and proactive approach, noting that representatives always put people first and make the process engaging. People note that the team takes ample time to deeply understand individual skills, career goals, and background experiences. Consumers are also extremely happy with how quickly suitable opportunities are found, offering wonderful advice prior to interviews. The overall recruitment process is described as a smooth and positive journey leading to fantastic new roles.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an incredibly proactive, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast replies and... See more

Service

Consumers find service to be exceptionally positive, praising the team for being super efficient and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what... See more

Company replied

Rated 5 out of 5 stars

The team were very helpful and engaging. I had multiple recruiters reach out. They spent time understanding me as a person and my experience. Re-assured me that there is work out the coming into... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment Service
  2. also in
  3. Employment Consultant
  4. Employment Search Service
  5. Recruiter
  6. Temp Agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(143)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Support from Start to Finish by Ellie

I had a fantastic experience with i2i Recruitment, thanks to Ellie! From the moment I was onboarded, she was incredibly helpful and clear in her communications. Ellie helped me shortlist a job that perfectly matched my capabilities and ensured I had all the details and expectations laid out clearly. Her support during the interview preparation was invaluable. She kept me updated every step of the way, right up until I received my offer letter. I highly recommend i2i Recruitment for their professionalism and dedication to their candidates. Thank you, Ellie!

August 7, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for such a wonderful review Archita. We're so happy to hear you've found the perfect role. We'll make sure Ellie sees this review (and we'll likely post it on our socials next week). As always, if you need anything, please do not hesitate to ask. All the best. Team i2i :)

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Rated 5 out of 5 stars

Amazing from start to finish!

Cat at i2i is amazing, she couldn’t do more for you. Kept me updated and informed throughout. She helped me find a new role in short space of time, helping me out massively. I couldn’t recommend her more!
Thank you Cat!

August 1, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Kizzy, thank you so much for the wonderful review. It's so lovely to hear how much of a positive impact Cat had. Wishing you all the best on the next step of your journey - Team i2i

Rated 5 out of 5 stars

I can’t thank Cat enough for all the…

I can’t thank Cat enough for all the help and support she has given me. Cat has been so thorough and knowledgeable and provided an excellent recruitment experience for me, I would highly recommend i2i to anyone who is looking for a new role. Thank you Cat 😊

July 26, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Cath and thank you for such a lovely review for Cat, she's delighted for you and we'll make sure to share this wonderful review on our socials next week - Team i2i :)

Rated 5 out of 5 stars

Great support!

Ellie was amazing and really supportive along the process of my job search.

July 2, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Malaika, thank you for the lovely words. Wishing you all the best with your new role :) - team i2i

Rated 5 out of 5 stars

Ellie was fantastic and helped me…

Ellie was fantastic and helped me through the whole process. It was a pleasure to work with her and so thankful to her for helping me to find the right employment

July 24, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Molly, thanks for such a lovely review. We'll make sure Ellie sees this. Best of luck in your new role - Team i2i

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Rated 1 out of 5 stars

Poor communication and processes.

Communication of business terms very poor at a cost of £5000 to our business without any results. This agency does not appear to belong to any industry body and recruitment processes are poor.

June 25, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Greg. We’re very disappointed to hear about your experience with i2i Recruitment, as always, there are two sides to every story. i2i Recruitment has always prided itself on putting the candidate first. To discuss this matter further, please email richard@i2irecruitment.co.uk.

Rated 5 out of 5 stars

Amazing..

I was looking for the job and i2i arranged a temporary job for within short period of time. Huge thanks for Alison in securing the opportunity.

July 23, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Lakshman and thank you for such a lovely review. Best of luck in your role and we'll make sure we pass this on to Alison and her team :) - team i2i

Rated 5 out of 5 stars

What a great agency!

What a great company! Within 30 hours of my initial contact Tom and Alison had given 3 options for relevant temp work, arranged an interview and offered a role through the employer to me! I came to them in a panic needing work and they were so patient and kind offering advice, starting with Katie! I was so grateful for Natalie’s expert advise and honesty about the permanent role market, which was knowledgeable, respectful and considerate of my situation! I’d happily recommend i2i Recruitment to candidates and will stay with them as long as I can!

July 18, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Jen, thank you so much for taking the time to write such a lovely review! It's so great to hear how you got on with so many consultants. We wish you all the best in our new role :) - Team i2i

Rated 5 out of 5 stars

Very communicative and friendly staff

Very communicative and friendly staff, In particular Ellie who helped me get a job that fit me within a week of joining I2I!

July 5, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Connor, thank you for the lovely review! So pleased to hear how quickly the process was. Best of luck in your new role :)

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Rated 5 out of 5 stars

Ellie has been amazing!

Ellie has been an incredible help! So kind, welcoming and supportive through my journey. With just being a phone call away I have been able to connect and find a new job! I couldn’t reccomend her more!! Ellie is the best!! 🥰

July 8, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Amelia, thank you for taking the time to write such a lovely review! We'll make sure Ellie sees your lovely words and we wish you all the best in your new role :)

Rated 5 out of 5 stars

A lovely experience

Ellie was amazing and helped me land the perfect role!! She was great at communicating with me the different roles available and supported me so much through out all my interviews and was just so lovely in general!! Thank you so much Ellie <33

July 5, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Naomi, thank you for such for such a lovely review. Ellie will be over the moon to hear how supported and happy you felt throughout the process. Wishing you all the best in your new role.

Rated 5 out of 5 stars

Top Experience with a Top Firm

They first contacted me for a role I applied for that honestly I was not keen on. However, speaking to them and being completely honest about what I wanted, they went above and beyond to find the best fit. After a few weeks of my own searching and their own searching, they found a potential role and it was a brilliant fit for me. They always advocated for me and even got me a higher salary than what was previously advertised. I can’t thank the team enough; especially Natalie Elkan and Jade Bolger, they were positively stellar.

June 21, 2024
Unprompted review
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Reply from i2i Recruitment

Thank you for the lovely review Archie. It's always lovely to hear positive feedback of our processes, and better yet...YOU HAVE A NEW JOB! Congratulations, and we wish you all the best! - Max

Rated 5 out of 5 stars

Ellie is realistic and positive in her…

Ellie is realistic and positive in her approach and communicates well, all the information you need to know.
Excellent experience I have never used a recruitment company before, and it was a positive experience.

June 7, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Camilla,

Thank you for taking the time to write such a lovely review. We'll make sure to share it with Ellie :) Team i2i

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Rated 5 out of 5 stars

Jade brought so much energy and enthusiasm to my hunt for a new role!

Jade brought so much energy and enthusiasm to every conversation we had, which, during the tough time of trying to find a role whilst being unemployed, was incredibly helpful! I'll always be grateful for Jade and the i2i team's help and support during this time, thank you!

June 7, 2024
Unprompted review
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Reply from i2i Recruitment

Hi James, Such a lovely review! Jade is on a well deserved holiday, but we'll make sure she sees this when she's back - wishing you all the best in your new role :)

Rated 5 out of 5 stars

Wonderful experience

Never in my life have I ever left a review for someone but I had a wonderful experience with i2i. Elle and Alice helped matched a few roles for me based on my experience and communicated with me throughout the process. Provided me with preparation guidelines and kept in contact until I secured interviews. I highly recommend i2i for those seeking jobs.

June 12, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Shakran, we're so pleased and honoured to be your first review! Thank you for the wonderful words, we will make sure Alice and Ellie are made aware and we wish you all the best in your new role :)

Rated 5 out of 5 stars

Great experience on two seperate occasions!

Have used i2i when I have been looking for temp work twice and had a great experience both times! Wiktoria and Gabby were both so friendly, responsive and really listened to my experience and needs and matched me with two great roles. I'd highly recommend contacting this agency if you're looking for temp or permanent roles!

June 3, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Joe, thank you for taking the time to write such a lovely review! It's always so lovely to hear about people's experiences, particularly when people are this happy! :)

Rated 5 out of 5 stars

Not your typical agency!

I was blown away by i2i from the moment I spoke with them, they are not like most other recruiters that just want to throw you into any old job.

Within one week of my initial call with them they had set up 3 interviews for me across different industries, every member of staff I spoke with showed a genuine interest in helping me take the next step in my career. Not to mention the priceless advice they gave me regarding my CV.

Huge thanks to Fran who helped me secure the role I wanted, also Charlie who reached out to me in the first place and Jade who was amazing. Forgotten the names of a few others I spoke with but they were all fantastic.

I will never use another recruiter again and would recommend i2i to anyone looking to take the next step in their career.

May 28, 2024
Unprompted review
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Reply from i2i Recruitment

Luther, thank you for taking the time to write such a wonderful review. It's always great to receive honest feedback, but something like this gives everyone an amazing feeling in the office. Congratulations on securing your new role, we wish you all the best. If you ever need anything, please just let us know :) - Team i2i

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Rated 5 out of 5 stars

Outstanding experience

Absolutely amazing experience with i2irecruitment. Ellie Tunnicliffe, the lady I spoke with, was great help, very kind and understanding. Provided me support throughout the whole process making it so much easier for me. The whole time she was very sweet and knowledgeable and really made it an enjoyable experience. I couldn’t be happier with the outcome and I’m very grateful for it all.

May 3, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Julia,

Thank you so much for such a lovely review and we're so happy to hear how excited you are for your new role. We'll make sure to make Ellie aware of your amazing review, and keep an eye out on socials as we'll definitely be sharing this soon!

Rated 5 out of 5 stars

Amazing!

Honestly couldnt be happier with I2I! Jade and Nat were amazing and secured me interviews very quickly which has luckily led to me securing a new job!! Very grateful to I2I for all the help and really do reccomend them!!

March 1, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Leo and thank you so much for taking the time to write such a lovely review! We hope you're excited to start this month and we'll make sure Jade and Nat are made aware of your kind words :)

Rated 5 out of 5 stars

Best recruitment agency in Gloucestershire!

Great company, very helpful, Daniel in particular has been amazing the last few weeks in helping me secure a new role! Would highly recommend!

April 25, 2024
Unprompted review
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Reply from i2i Recruitment

Hi Gary, thank you for for such a lovely review!

We'll make sure Dan hears about your kind words. All the best in your new role!

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