REAL:Delivery took 28days, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were meh, BUT I was very satisfied with the 5-layer VVS ring, its gorgeous!! Looks jus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moi... See more
Company replied
Are you looking for a custom pendant or a high-quality moissanite chain ?, but aren't sure which jeweler to choose? IceCartel is the premier choice. Although I have not yet received my order, I am alr... See more
I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money.... See more
Company replied
Company details
- #87 of 148 best companies in Jewelry Store
About ICECARTEL.COM
Written by the company
IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.
Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.
We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.
Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.
Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.
Shop IceCartel:
IceCartel Official Website
Moissanite Chains Collection
Cuban Link Chains
Tennis Chains
Contact info
30 N Gould St, 82801, Sheridan, United States
- +1 212 203 0584
- support@icecartel.com
- icecartel.com
4.4
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The chain is amazing and good quality
The chain is amazing and good quality, the box it came in is amazing and good quality as well, will definitely be buying again!
May 1, 2026
Reply from ICECARTEL.COM
Hey Elizabeth!
We're glad to know you had a great experience with us. Really appreciate your high rating and kind feedback; it means a lot to us, as we're always working to grow and improve. We're also excited about your next pieces with us!
See you soon at IceCartel ❄️💎
I was short a chain and still havent…
I was short a chain and just got the update they were fixing it
April 29, 2026
Reply from ICECARTEL.COM
Hey Nathaniel!
We appreciate you leaving us a 4-star rating and a kind feedback. Thank you so much for choosing and supporting IceCartel! If you need anything, please don't hesitate to reach out to us. We're always happy to help our customers.
See you soon at IceCartel!🔥💎
Best customer service in the game
May 2, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Janus!
We are pleased to know you had a great experience with us and we appreciate you for taking the time to leave us a kind review plus the high rating. It means a lot to our team as we strive to always keep on improving.🔥
Thank you so much for your support, we look forward to serving you again!💎
Exact On Description
The product was exactly how it was described and my Jewelry was just as vibrant as the picture and videos showed. Need a better way to be able to receive package we have to sign for tho if no one is home that was my only thing I had issue with but resolved very quickly on the problem. Definitely would buy again
April 3, 2026
Reply from ICECARTEL.COM
Hey Arron! We're really glad you loved our product. Thank you for bringing your thoughtful feedback and giving us a high rating, we're always aiming to help our customers have a positive experience with us.
Hoping to see you again at Icecartel soon!💎
Good so far will see when products come…
Good so far will see when products come in !
April 29, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
We're glad to know you had a good experience with us. Thank you for leaving us a good review and rating. If you need anything else, feel free to reach out to us. We're always happy to help our customers!
See you soon at IceCartel!💎✨
Reply from ICECARTEL.COM
Hey Jacob!
Really appreciate the 5-star rating!🔥 Thank you for taking the time to leave us a kind review, we are glad you had a good experience shopping with us. We value your support and trust with us.
Looking forward to seeing you again at IceCartel!💎
Looks like high quality jewelry but…
Looks like high quality jewelry but I’ll have to see when my order comes
April 24, 2026
Unprompted review
Reply from ICECARTEL.COM
Hi Joseph!
Thank you for your kind feedback and high rating. We are always ensuring you get the best, highest-quality products from us. If you need anything else, feel free to reach out to us. We are always happy to help our customers.
Looking forward to seeing you soon at IceCartel!💎
Great product and customer service.
Great product and customer service.
April 26, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Matthew! Thank you for your kind words. We're glad you had a great experience with us, and we appreciate the generous rating.
We are grateful for your support and for choosing IceCartel. We look forward to seeing you again!
Reply from ICECARTEL.COM
Hey Jauwon,
Thanks for the generous rating! It means a lot to know we were able to satisfy you and give you a positive experience, and we're glad to know you had a good experience with our products.
We're excited to see you again at Icecartel!
Easy fast and the product will not…
Easy fast and the product will not disappoint
April 24, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Isaiah!
Thank you for the generous rating! 🔥 We really appreciate your kind feedback on having a smooth and great experience with us.
Looking forward to seeing you soon at IceCartel!💎
I love ice cartel great jewelry and…
I love ice cartel great jewelry and fast shipping cant wait to purchase my next piece.
April 23, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
Thank you so much for your kind feedback and 5-star rating! It means a lot to know you had a great experience with us, as we always strive to improve. Really appreciate your support and trust in us and we hope to see you soon at IceCartel.
Looking forward to your next piece!🔥💎
First time shopping
First time shopping, great experience, great customer service! GocrxzyRay
April 20, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Robbyne! We're glad to know you have made your first purchase with us. It also means a lot to us that you had a great overall experience at IceCartel.
Thank you so much for your trust and support. We're looking forward to seeing you again!💎✨
Easy of purchase and available…
Easy of purchase and available inventory.
April 22, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Shawn!
Really appreciate your generous rating! 🔥 We're glad to know you had a smooth, great experience with us. Looking forward to seeing you soon at IceCartel, have a great day!
The quality of my 3mm Moissanite tennis…
The quality of my 3mm Moissanite tennis chain is flawless nd I received delivery on like the 3rd or 4th business day without expediting the delivery so great service on my behalf. ICE CARTEL for the Win Baby!
April 7, 2026
Reply from ICECARTEL.COM
Hey Tommy!
We're glad to know your expectations are met with our 3mm Moissanite Tennis Chain. We just know you'd rock that piece too!🔥 Thank you for supporting us and taking the time to leave a great review and a 5-star rating. It made our day to know you loved our product and service.
Looking forward to seeing you soon at IceCartel!💎
The watch box was torn on the inside
The watch box was torn on the inside
The watch itself is awesome
April 13, 2026
Reply from ICECARTEL.COM
Hey Mark, we're glad to know you loved the watch! If you need assistance with anything, feel free to reach out to us. We are always glad to help. ✨💎
See you at IceCartel!
Always the best in the market
Always the best in the market, if yall want quality this is the correct place
April 13, 2026
Reply from ICECARTEL.COM
Hey Emilio!
It made our day to know you had a great experience with us, we appreciate your kind words and high rating. Thank you so much for trusting and supporting us.
See you soon at IceCartel, we're excited for you on your new piece with us!🔥💎
Great quality shipping questions were…
Great quality shipping questions were answered. Prices could be better with some
Freebies but overall good pieces.
April 15, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Tarminder, thanks for the 4-star rating! We appreciate your thoughtful feedback on us as we strive to grow and improve our services continually. We are delighted to hear that we have met your expectations and that you had a good experience with us.
We're excited to see you again at IceCartel.💎
Reply from ICECARTEL.COM
Hey Darius!
Thanks for your generous rating! We are glad we met your expectations, and we're really grateful to have you as our customer. Looking forward to seeing you again at IceCartel!💎
Reply from ICECARTEL.COM
Hey Jason! We really appreciate the 5-star rating! It means a lot for us to know you had a great experience with our product. We hope to see you soon at IceCartel.
Looking forward to your new piece!💎
Reply from ICECARTEL.COM
Hey Marcus!
We’re so happy to hear that you had a great experience with our service. Thank you for your support and for leaving us feedback. We hope to see you again soon! 💎
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