ICS Legal Reviews 

893
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being extremely professional, highly knowledgeable, and consistently responsive throughout complex immigration applications. People note that support staff are polite, attentive, and take the time to explain every single step clearly, which makes the entire journey much easier to navigate. Some reviewers were not happy with communication gaps, language barriers, or unexpected financial requests during their cases. A few individuals also mentioned encountering conflicting information or experiencing moments where communication went silent when difficulties arose, leaving them disappointed with the overall support.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their deep expertise and unwavering... See more

Service

Clients share profound satisfaction regarding the service, frequently praising the team's professionalism and... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional, consistently offering clear... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive quick answers and clear... See more

User experience

Reviewers express great satisfaction regarding their user experience, noting that friendly staff make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Shajjad is incredibly professional and acts with impressive speed and dedication. You can truly rely on him in urgent immigration matters — he responds immediately and knows exactly what to do. H... See more

Rated 5 out of 5 stars

Got some initial verbal advice on securing residency status for my wife when we move to the UK in 2027. The information that we received was clear, concise and will greatly assist us with our applicat... See more

Rated 5 out of 5 stars

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatc... See more

Rated 5 out of 5 stars

ICS are a serious and professional company. Our family's visa extensions were held up for over a year by the Home Office. The ICS team were patient and persistent and followed all options open to them... See more


Company details

  1. Legal Services
  2. Immigration and Naturalization Service
  3. Immigration Attorney
  4. Law Firm
  5. Lawyer

Written by the company

ICS Legal IAA (previously OISC) regulated, we specialise in UK immigration advice and visa advice. Provide British Nationality, UK Visa, European Law, expert in UK immigration advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(893)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Abul on the team have done a fantastic…

Abdul and the team have done a fantastic job and support of my application for the ILR/ stem 30 application. I am very happy with the outcome as it has been successful! Add on the team have a keen eye for details. All the emails are very clear and communication was precise throughout the entire process. The uploading document page makes things so simple to do. I would highly recommend hiring Abdul and a team at ICS Legal if you are applying for a spousal visa or ILR. I just want to give my sincere gratitude to everyone involved and I look forward to working with them again for the dual citizenship process.

September 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Navigating immigration applications can…

Navigating immigration applications can be an overwhelming, high-stakes process, but Abul and Humyra provided the exact guidance and reassurance we needed. Every document was meticulously reviewed, and their precision made all the difference. Thanks to the priority overseas route they managed, the family visa was granted in just three weeks. For anyone facing this stressful journey and needing steady, reliable hands to guide you through it, I couldn't recommend them more. Looking forward to being reunited with my spouse at the end of the month

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

I would advise to stay away from these guys

I would strongly advise others to think carefully before using this company. Based on my experience, I found their service to be unprofessional and disappointing.

Before I paid their quotation (which had to be paid in full in advance), they contacted me frequently to persuade me to use their services. However, once the payment had been made, the ICS associate assigned to my case rarely responded to my calls (or even emails), resulting in unnecessary delays in submitting my ILR application, without any clear explanation.

On more than one occasion, I was given conflicting information about the associate's availability. For example, I was told that he was in a meeting or on a lunch break, but when I eventually managed to speak to him, he told me that he had actually been on leave. Is this an acceptable behaviour from a legal company!!!??

Fortunately, I asked to review the legal representation before it was submitted. I was surprised to find that it was written in very basic contents and contained several mistakes, which significantly reduced my confidence in the quality of the service.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, they did my wife's ILR took us through it stage by stage. Answered all questions straight away, I really cannot recommend enough.

September 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Visa switched successfully

Today I just received the good news that my visa was successfully switched yet again, So excited and thankful to God and ICS legal. I took a gamble 3 years ago to work with them and it was the best decision, I get to stay in the UK legally and be on the path to citizenship in a few years! ICS legal has held my hand all through leading and guiding me all through this process. The fascinating thing is that I've never met them in person and its all been through phone calls and emails since I live in Scotland haha.
I highly recommend them for their exceptional work ethics and excellence, they always go above and beyond for their clients.
Looking forward to working with y'all again in the future. This is the best birthday gift.Thank you so much!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I wish to express our…

My wife and I wish to express our profound gratitude and appreciation to Mr.Abdul, Humyra and the entire ICS Legal team for their dedication in helping me secure my spouse visa to the UK, to join my wife
Their dedication to work was top notch and impressive, and I look forward to working with them again in coming years.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

I just don’t have words to describe the services provided

So my wife’s visa application was refused last year October 2025 and we did apply for AR. My wife and I waited till we couldn’t wait anymore and that was when ICS came into the picture. ICS advised on what should have been done and what should be done. The team is so professional, they have all the time to listen and guide you on everything that needs to be done. All too soon, my wife’s visa application has been approved and only God knows how happy we are. I highly recommend ICS for all immigration issues and you will never regret it. Thank you very much ICS🫡🙏🏽

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't have done it without ICS…

Couldn't have done it without ICS Legal. They saved me twice! I do not question using ICS again in the future for any legal work regarding my visa. They are so friendly and very good at explaining the process. They made it so much easier to apply for a visa, and stressfree. Thank you again for all the help x

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing and professional Team

I have been using ICS legal since the beginning of my journey to the UK from spouse Visa to citizenship. Every team member I’ve worked with over the last decade has been professional, supportive and with great attention to detail. And especially supportive during tight deadlines or confusing moments. Wholeheartedly recommend this professional and personable team to everybody, and I’m grateful for their support over the years.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ruth Egene & Family : Successful Family Visa Application

My family and I were at a crossroads in the UK at the time concerning our right to remain in the UK legally, Then a colleague of mine introduced to ICS & Partners, I still remember the first verbal conversation I had with one of the Associates, Immediately I felt a sign of relief. My family and I are sincerely grateful to Mr Abdul Kadri and The Entire ICS Legal Team for their professionalism, dedication and commitment to our "family visa" My family have been granted permission to remain in the UK.
Thank You ICS Legal.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

ICS Immigration provides outstanding services

ICS Immigration provided outstanding support in securing my brother's UK visit visa.
Their team handled the entire Home Office process with absolute professionalism and deep expertise. They ensured every document was perfect, answered our questions immediately, and took all the stress out of a complex application.
Thank you profusely especially Humyra, for your guidance in getting this visa approved.
If you have any immigration issue, please get in touch with ICS and they will put the smile back on your face.

August 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect company for immigration/visa needs

I would like to give a huge thank you to the team at ICS Legal for the professional support they provided throughout my immigration matter.

From the beginning, the advice and information I received was clear, accurate and well considered. They took the time to properly understand my circumstances, advised me on the appropriate route to take, and guided me through the process and supporting documentation with professionalism and attention to detail.

Immigration matters can involve a lot of important decisions, so having a legal team that communicates clearly and gives you confidence in the information being provided makes a significant difference. I particularly appreciated their responsiveness, knowledge of the immigration rules and straightforward approach throughout the process.

Most importantly, my application was successful, and I am extremely grateful for the work and guidance that contributed to that outcome.

I would confidently recommend ICS Legal to anyone looking for knowledgeable, professional and reliable UK immigration advice. Thank you again to the entire team for your support and for helping me successfully navigate such an important process.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

When I first spoke to ICS through team…

When I first spoke to ICS through team bark I was still unsure if it would be the right thing to do. When you need to protect you legal rights in an honest way and you require a guardian who will take care of you just as you wanted ICS should be that choice in my opinion. They were very thorough with their services and very straightforward unlike the typical making money law firms. Whenever I needed to know any answer I spoke directly to the team and they answered my questions which gave me a lot of peace of mind. After working for a whole year finally me and my family got all things sorted. I wouldn't even prefer anyone but ICS during my journey to the immigration legal system in future. There fees are fair compared to the law firms market and competitive price guarantee always given. My heartfelt gratitude to Mr. Abdul, Mr. Shazzad and Co.

July 30, 2026
Unprompted review

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