ICS Legal Reviews 

893
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being extremely professional, highly knowledgeable, and consistently responsive throughout complex immigration applications. People note that support staff are polite, attentive, and take the time to explain every single step clearly, which makes the entire journey much easier to navigate. Some reviewers were not happy with communication gaps, language barriers, or unexpected financial requests during their cases. A few individuals also mentioned encountering conflicting information or experiencing moments where communication went silent when difficulties arose, leaving them disappointed with the overall support.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their deep expertise and unwavering... See more

Service

Clients share profound satisfaction regarding the service, frequently praising the team's professionalism and... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional, consistently offering clear... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive quick answers and clear... See more

User experience

Reviewers express great satisfaction regarding their user experience, noting that friendly staff make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Shajjad is incredibly professional and acts with impressive speed and dedication. You can truly rely on him in urgent immigration matters — he responds immediately and knows exactly what to do. H... See more

Rated 5 out of 5 stars

Got some initial verbal advice on securing residency status for my wife when we move to the UK in 2027. The information that we received was clear, concise and will greatly assist us with our applicat... See more

Rated 5 out of 5 stars

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatc... See more

Rated 5 out of 5 stars

ICS are a serious and professional company. Our family's visa extensions were held up for over a year by the Home Office. The ICS team were patient and persistent and followed all options open to them... See more


Company details

  1. Legal Services
  2. Immigration and Naturalization Service
  3. Immigration Attorney
  4. Law Firm
  5. Lawyer

Written by the company

ICS Legal IAA (previously OISC) regulated, we specialise in UK immigration advice and visa advice. Provide British Nationality, UK Visa, European Law, expert in UK immigration advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(893)

97 reviews in the last 12 months

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Rated 4 out of 5 stars

Competitive and professional service for naturalisation

I recently used ICS for both my wife's and my own naturalisation applications, and we have both successfully been granted citizenship.
The platform is user-friendly, making the document upload process seamless. Their pricing is competitive, and the overall turnaround was impressive.
One tip for future users: make sure to thoroughly review your final report before submission. We noticed a few minor typos and date errors in our draft, but once we flagged them, the ICS team amended them promptly and professionally.
Overall, I am very happy with the service and would highly recommend them to anyone navigating the citizenship process.

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent and Professional Service

I had a great experience with ICS Legal. They were professional, responsive, and supportive throughout my visa application process.

They kept me informed at every stage, and thanks to their assistance, my application was successfully granted. I would highly recommend their services.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I first contacted ICS legal in 2021 and…

I first contacted ICS legal in 2021 and since then they have been nothing but supportive and helpful with my legal journey. They really take their time to understand your situation and provide you with the best possible advice. Mr Abdul Kadir and his team are extremely knowledgable which has made this complicated and stressful process so much easier. I cannot recommend them enough. Thank you again for all your help to date.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

I found ICS to be very helpful and professional in there communication and the preparation of all the documentation ,they made our application so much easier to navigate. The level of service they provide is fantastic i would certainly recommend them and definitely use them in the future.

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Best experienced

Best experienced. The process for becoming a British citizens took just 8 9 weeks. Really pleased with ics legal. Communication was very good and helpful. Many thanks Catalin

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy/grateful to express my…

I am very happy/grateful to express my profound gratitude to ICS LEGAL TEAM for doing it for me again. My evisa was granted for the 3rd time without any hassle.
Many thanks to you all, especially Emran who spent lots of time on phone during the process.

Jordan Dike.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the ICS Legal Team…

A huge thank you to the ICS Legal Team for guiding me through my visa application. Imran made me feel supported and confident, his attention to detail quick communication made all the difference. I’m pleased to say that my visa has been approved and I couldn’t have done it with Imran and their team with their outstanding support. I’m deeply grateful for everything they’ve done.

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Abdul and his team were absolutely…

Abdul and his team were absolutely unbelievable with the professionalism and support.

Fast and efficient with my application
Hands down amazing moving forward
Im using there assistance again.

Well done Abdul and his team 👏

All the best

Mr Rubery

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say I am positive…

I would like to say I am positive beneficiary of the clear and open communication with the company, succinct delivery of information. Forgot to add the friendly tone. Really enjoying their assistance.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Imran has been great with assisting in ILR application

Imran has been great with assisting in the ilr application and made the process seem really easy, taking documents to the appointment has been stressful for us the last two visa applications and this time Imran offered to upload those free of charge which we are grateful for. We have used ICS for the spouse entry, leave to remain and ilr visas and will recommend to friends and family as they take on all the stress of the process.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience with ICS…

I had a terrible experience with ICS Legal. Their "HybridCMS" portal failed to receive the 20+ documents I uploaded, and their solution was for me to send dozens of manual emails. Before this, they tried to charge me £240 just to answer a basic question about dual passports which I eventually fixed myself.
I had to cancel their service and complete my ILR application alone. Despite the fact that they provided no actual legal work and their systems failed, they did not refund my deposit of £412.50. They are quick to take your money but go silent when things go wrong.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Smooth Process

ICS Legal is an excellent agency to help you with obtaining a British passport. The process was smooth, and the team supported me throughout the entire application, answering all my questions whenever I needed assistance. I would definitely recommend this agency and would choose them again if I needed to.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Succesfull Spousal Visa application

Succesfull Spousal Visa application . Polite and professional ,always available to answer any questions . Answering calls and emails accordingly . Highly Reccomend and will colaborate again in the future .

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

EXCELLENT SERVICE

I have used ICS to help me to apply for my Visitors Visa for two years.I experienced very good service and good communication from the firm and Hymra.She is very good and she could work and do a follow up even after after house.Iam so happy with the service such that l started to refer your firm to many people

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I am extremely pleased with ICS Legal with their professionalism and their time management. I have also realised they go out of their way to their help client.

Thank you ICS Legal.

March 17, 2026
Unprompted review

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