ICS Legal Reviews 

893
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being extremely professional, highly knowledgeable, and consistently responsive throughout complex immigration applications. People note that support staff are polite, attentive, and take the time to explain every single step clearly, which makes the entire journey much easier to navigate. Some reviewers were not happy with communication gaps, language barriers, or unexpected financial requests during their cases. A few individuals also mentioned encountering conflicting information or experiencing moments where communication went silent when difficulties arose, leaving them disappointed with the overall support.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their deep expertise and unwavering... See more

Service

Clients share profound satisfaction regarding the service, frequently praising the team's professionalism and... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional, consistently offering clear... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive quick answers and clear... See more

User experience

Reviewers express great satisfaction regarding their user experience, noting that friendly staff make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Shajjad is incredibly professional and acts with impressive speed and dedication. You can truly rely on him in urgent immigration matters — he responds immediately and knows exactly what to do. H... See more

Rated 5 out of 5 stars

Got some initial verbal advice on securing residency status for my wife when we move to the UK in 2027. The information that we received was clear, concise and will greatly assist us with our applicat... See more

Rated 5 out of 5 stars

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatc... See more

Rated 5 out of 5 stars

ICS are a serious and professional company. Our family's visa extensions were held up for over a year by the Home Office. The ICS team were patient and persistent and followed all options open to them... See more


Company details

  1. Legal Services
  2. Immigration and Naturalization Service
  3. Immigration Attorney
  4. Law Firm
  5. Lawyer

Written by the company

ICS Legal IAA (previously OISC) regulated, we specialise in UK immigration advice and visa advice. Provide British Nationality, UK Visa, European Law, expert in UK immigration advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(893)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for the legal advice

Thank you for the legal advice - the consultation was really good. We have a clearer picture of what is next. Humyra was really attentive and explained everything thoroughly.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Citizenship Application

I had a very positive experience with ICS Legal while they represented my son in his UK citizenship application, which was successfully approved.
A special thank you to Emran Miah for his professional legal advice and for patiently answering all my questions throughout the process. I would also like to thank Abdul Kadir for being very helpful and supportive.
The team was professional, responsive, and made the entire process much smoother for us. I would highly recommend ICS Legal to anyone who needs assistance with a citizenship application.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

5 star layout

I just want to thank ics Legal for making the visa possible..my wife visa was refused twice..but with ics Legal,it was made possible at first attempt.The process was very clear, instructions wer straight forward.i will reunite again with my wife.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional service

Very Professional service for UK Citizenship Application with very high-standard follow-up. I highly recommend, special thank you to Imran and everyone in ICS.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

"I am very pleased with the outstanding…



"I am very pleased with the outstanding service provided by imran and his Team. Their dedication, professionalism, and expertise were evident throughout the process. Thanks to their efforts, my children successfully obtained their citizenship, and I couldn't be more grateful. They made what seemed like a complicated journey straightforward and stress-free. I highly recommend their services to anyone needing legal assistance in immigration matters."

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Following my previous review

Following my previous review, I took a look at other people's review and either the Immigration applications are not so complicated (and indeed the guidelines are quite straightforward) hence their "help" is basically pointless, or those reviews are fake.

In my case, besides being asked for more money for no reason or their own fault (which thing I'm reporting to Trading standards and more), I also found out that the only reason why I asked them for support was the need for a "qualified referee" - but now I know that I would need it all the same...

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

ICS Legal helped me secure my Skilled…

ICS Legal helped me secure my Skilled Worker visa at a time when I genuinely thought it wasn’t possible

I was assisted by Abdul, and his service was excellent from start to finish. Although I never met the team in person and every discussion was over the phone yet the communication was clear, professional, and consistent throughout the process.

Abdul was patient, knowledgeable, and very supportive. He explained each step clearly and responded promptly whenever I had questions, which made a stressful process much easier to manage.

I am very grateful to ICS Legal team and would highly recommend them.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I would highly recommend ICS Legal

I would highly recommend ICS Legal. I was very nervous about applying for my citizenship and wasn't sure how to start. ICS legal took me through the application process step by step. They answered all my questions, were very friendly and put my mind at ease. I was very happy with their service and would definitely recommend them to others.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Professionals with confidence

Abdul and Imran have helped me addressed various questions on ILR for my family over the years quite professionally and with empathy & confidence! Recently helped us equally professionally with citizenship application as well, which I trusted them to do for us smoothly, instead of doing on my own. Wish you all and the firm well for future.

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an excellent experience with ICS…

I had an excellent experience with ICS legal I would highly recommend them ! Very knowledgeable, professional, prompt in their responses, and clear. The whole process felt smooth and well managed !Thank you to the whole team!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful and stress free.

Going through obtaining a visa and related matters is so very stressful and at times frustrating. ICS Legal, as a team, and Mr A Kadir have been attentive, polite, kind, and informative. My wife and I will definitely recommend ICS Legal for every aspect of obtaining a visa and related matters. Thank you, ICS legal, for your help and for taking so much stress away from the tasks we had ahead.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

ILR application

Applying for my ILR was very straightforward, appreciate the attention to detail and frequent updates during the process/waiting for a decision. Thanks for Imran for his professionalism.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am more than happy to express my…

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatched. My daughter has been granted entry visa into the UK. Thank you ICL legal.

Kind regards
Gbenga OKUNLOLA

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Ics legal are the besti had to use…

Ics legal are the besti had to use them.15 year ago to get my now husband over here from the usa .
Thanks to them we are still happily married been together 20 years this year married 15 years
Now going back for there expert advice for my son .
Would not go anywhere eles

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

They are very professional

I had a great experience working with ICS Legal. I had my e-visa down by Imran and also my British citizenship. Imran was very professional. Answered all my questions and explained the process to me thoroughly. Helped with all the documents I needed. I am very happy with them and will definitely recommend them to anyone.

December 8, 2025
Unprompted review

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