EDIT: Got response from customer service, I will get a refund but they will take out a handling fee of 10 Euros from it. For an item that was never delivered! I know this is illegal both in Austral... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Considering some. Time ago returned a case and never got refund. You couldn’t find it’s done I sent it to correct address which cost small fortune. Then I purchased another which couldn’t get on p... See more
Company replied
The product was beautiful just like the picture, though the lip over the face is very fine and almost in alignment which doesn’t offer much phone screen protection if dropped. Has me a little nervous,... See more
Company replied
I love my new iPhone 11 cover, my third phone case from Ideal of Sweden, they are always of very high quality and they look fabulous, I've even converted my sister! Products are always delivered promp... See more
Company replied
Company details
Information provided by various external sources
Shop trendy Phone Cases and Covers at iDeal of Sweden. Our products are designed and developed in Sweden and inspired by the latest fashion trends around the world. Always at iDeal ✓ Fast delivery 1-4 business days ✓ 30 days return & refund policy ✓ 1 ...
Contact info
Sweden
- idealofsweden.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great stylish product
Great stylish product. Delivered early. Many comments on how well designed the products are and made.

Reply from IDEAL OF SWEDEN
Happy with my case
Very pretty, just like images on the website. Seems very durable so far
Awesome!
Beautiful designs, great quality, on a great sale, arrived quickly, would definitely recommend!
(Bought the AirPod cases)
The item is perfect and the delivery…
The item is perfect and the delivery was really fast
Leather phone cover
The leather phone case arrived in a timely manner and was of good quality. It was a Christmas present for my daughter and she was very pleased with it.
Looks cute from a distance
Looks cute from a distance but once you pick it up and hold it, it feels very light and cheap. The crystal is a photo under plastic. I got it on sale for $50 but I don't think it's worth even $15. I was super excited to get this as a Christmas present but as soon as I opened it I was very dissapointed

Reply from IDEAL OF SWEDEN
The magnetic ring piece is bad quality
The magnetic ring piece just falls off and doesn’t securely hold onto my iPhone. I have an iPhone pro max which is quite heavy and the ring is more damage then good, if I’m holding onto it from the ring the phone call easily drop on the floor. I may as well be holding the whole phone and not have it be unsafe with the ring. Really not a great product. I also emailed asking for a refund, and have had no response!
I have put the magnetic ring between the phone case as per the instruction and that doesn’t work, it is not a safe product to use with your iPhone 12 Pro Max especially being a heavier phone.

Reply from IDEAL OF SWEDEN
I have ordered wrong phone case and in…
I have ordered wrong phone case and in order to fix it i have tried to contact this company but there was an online chat with computer who failed to understand what i was saying. It asked me to put my order number in so they can help but it was showing that there was no order. I did got the parcel but I feel bad that they didn't even have an email so i can talk to a real person about my troubles. The cover was expensive i wanted to return it or exchange it so i can order the right cover but just because they don't have anyone who can talk to the customers my money was wasted.

Reply from IDEAL OF SWEDEN
I love my new phone case
I love my new phone case and was happy to see you range stylish cases for my Samsung.
Wow amazing.
I got three items from you everyone of the highest quality and look great. I have had lovely comments about them all. Will definitely be buying from you again.
Attractive design but minimal protection
The case and matching wireless charger arrived on time and are very pretty. The design is exactly what I was expecting, based on the pictures.
The case fits the phone well but doesn't provide much protection. The case only covers the phone at the corners, along the edges it isn't covered, so my screen protector has become quite scratched since using this case. That said, the camera at the back is well protected.
I've had the case a couple of weeks and the corners are already slightly worn so not sure how long it will look new.
The wireless charger is pretty but charged quite slowly. Looks good with the matching phone case.
TLDR: The case looks great but provides minimal protection to the phone. The wireless charger also looks great, but charges slowly.
Inaccurate pictures online
The leather iPhone case I received was different to what was pictured and looks much less premium. When I contacted them they said images online were illustrations only which is ridiculous. Had they shown an accurate image I would not have bought it.

Reply from IDEAL OF SWEDEN
Everything arrived so quickly and…
Everything arrived so quickly and exactly as described. Very happy with my purchase and the gifts I brought
The phone cover wallet I bought tore the same day
The phone cover wallet I bought tore apart the same day I gave it to my partner as a Christmas gift. I was so disappointed I am waiting for a reply to my email I sent to customer service recently so I can’t give a good review at this stage. It will depend on how good the customer service turns out to be now. Rhonda Kennedy

Reply from IDEAL OF SWEDEN
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






