IDEAL OF SWEDEN Reviews 

450
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise. My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously bro... See more

Rated 5 out of 5 stars

Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only wit... See more

Company replied

Rated 5 out of 5 stars

This is an amazing computer sleeve. My 15” HP laptop - with ten key side - fits perfectly. The cushion enables me to put this into a larger bag with no fear of scratching or dents. The beige is mo... See more

Company replied

Rated 4 out of 5 stars

The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that . The cover case doesn’t cover the whole phone I don’t think it protec... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.6

Average

TrustScore 3.5 out of 5

450 reviews

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3.6

All reviews

(450)

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Rated 2 out of 5 stars

Beautiful

Beautiful. Just no protection.

March 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Kristin,

I am sorry to hear that you do not feel fully satisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

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Rated 5 out of 5 stars

Great products

Great products, I love it. Thank you

March 19, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Mandy,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I purchased the magnetic ring and…

I purchased the magnetic ring and magnetic phone holder for car vent and ended up throwing away because the magnet wasn’t strong enough. I attempted to use with the iPhone 12 Pro Max with the iPhone branded case that allows for magnetic charger.

I removed cover to use “Ideal of Sweden” products but that isn’t a viable option as it is extremely inconvenient to remove and replace cover every time I want to use the ring or car phone holder. Additionally I wouldn’t use the ring without a cover and risk dropping the phone and cracking screen glass.

I chose not to return the item because it was delivered via DHL which isn’t a convenient delivery service in the US.

March 19, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi there,

I am sorry to hear that you are having issues with your products from us!

You are welcome to contact us here, include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

No help whatsoever

ordered the wrong product recently, sent it back over 3 weeks ago and ordered a new one. Tried to figure out how to contact ideal of Sweden about this but all they have is a generic bot they keep referring to. If you want to email them you have to dig to find a contact email. I found it here. When I contacted them they said they haven’t recieved my return. I wrote my own address on the package in case it wouldn’t be delivered and haven’t recieved it back so it should def have arrived by now as I sent it within Sweden. I had missed the info on that I need to get a post receipt as there was no one to ask. Basically customer service told me there’s nothing they can do. I do understand to a certain extent you need to know if a product actually has been shipped but I did fill out the return form plus sent them my receipt. There’s some companies that try to give you the best experience possible and help you if there’s been hickups along the way. Basically because they want you to come back. This is not one of those companies. They simply stated there’s nothing they can do and I won’t get my refund. So how I’ve ended up paying double for this one product. Incredibly unhelpful and not at all interested to meet you as a customer. Also reading other peoples reviews it's pretty clear they're not interested in helping, they just reply - "let us know if there's anything we can do to help!" when whoever wrote the review has clearly stated how they want help and isn't getting any. Definitely don’t recommend!

March 16, 2021
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Emmeli,

We are sad to hear you feel dissatisfied about the processing of your return!

I have checked this for you and can see that the return has been processed, and your money has been refunded. You also should have received a confirmation through email, so please check your spam folder in case it ended up there.

If you still have questions regarding this you are welcome to contact our customer service.

Best Regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Very cute phone case

Very cute phone case, came fast, works great :)

March 15, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Jacque,

Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

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Rated 3 out of 5 stars

It is beautiful but...

The case design is beautiful, just as it looked in picture. I was disappointed though, that the cutouts are larger than others making it less strong and protective than I’d hoped. Additionally, the magnet holder is weak, allowing it to slide around feeling insecure; yet strong enough that when I remove the outer loop to place it on my wireless charger, the inner magnet prevents the charger from working.
Could the weak magnet attachment be because the the inner magnet was not as meant to be? Instructions said to peel off the film on each magnet piece. The outer piece had plastic film. The inside piece had no plastic film. It had felt covering which would not peel off, it was firmly stuck but some pieces would tear away. Why? Was that meant to stay because a plastic film was already missing or was the felt meant to come off completely?

March 12, 2021
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Reply from IDEAL OF SWEDEN

Hi Sherrah,

We are sorry to hear that you are experiencing issues with your product.

When using the QI-Charger together with our cases, please make sure to place your phone in the center of the charger, otherwise, it might stop charging shortly after. If you have a metal plate between your phone and the case, it can also affect the charging. Therefore if you wish to use a ring mount and charge your phone wirelessly we recommend removing the extra metallic plate.

If this doesn’t help, please contact our Trustpilot support at reviews@idealofsweden.com and they will make sure to help you further. Do not forget to include your order number and a video that clearly illustrates the issue together with your email.

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Sid,

Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.

Have a lovely day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

The product I ordered was missing an…

The product I ordered was missing an essential piece that rendered it unusble without the part. After weeks of trying to get in contact I received no answer and now have a useless product I do not use.

March 12, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Shannon,

We are sincerely sorry to hear this!

You are welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com and we will investigate this further.

Best wishes,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

Flimsy

The case is pretty but that’s all. I had it for less than a month when the top broke.

March 12, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Amy,

I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here, include a picture of the damage and your order number, and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

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Rated 5 out of 5 stars

Great products & service!

Great products & service - delighted with everything - thanks!

March 12, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Linda,

Thank you for your review! We are so happy to hear that you have had a good experience with us and that you are enjoying your products.

Wish you a lovely day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Wrong order sent and no help from customer service

I ordered a phone cover February 4th. We received a wrong cover, even though the order was correctly made. We send it back. I have not received the right cover or my money back yet. I have contacted customer service several times with no help.

March 8, 2021
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Rebecca,

We are sincerely sorry to hear this!

You are welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com and we will investigate this further.

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Ideal of Sweden is a reliable company…

Ideal of Sweden is a reliable company in that they provided me with accurate descriptions of the items I wanted, in opening a Klarna credit card,
in costs that I’ll incur and in tracking my shipments.

March 5, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Denise,

Thank you for your positive review! Your satisfaction is of great importance to us 😄

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love this fashion brand <3

LOve this fashion brand <3

March 3, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Natia,

Thank you very much for your kind review! We are truly happy to hear that.

Have a wonderful day,
IDEAL OF SWEDEN

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Rated 4 out of 5 stars

Great phone case

Great phone case! Unfortunately, returning bc of size. Please refund.
Will be ordering the correct size.

March 1, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Vicky,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us. We will refund you for your return as soon as the warehouse has reviewed it.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Very high quality for the price

Very high quality for the price. Love the things they have and will buy more in the future.

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Kaylie,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

elegant and functional

This phone case is simply elegant and functional as well.
I love it.
I want all different colors.

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Kumi,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great product

Product is great but the shipment process and tracking wasn’t good

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Sven,

Thank you for your review and feedback!

We wish you a nice day,
IDEAL OF SWEDEN

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Rated 5 out of 5 stars

Love my case 😍

Love my case! Been obsessed you zebra print lately

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Mauntey,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Not too bad priced snd shipping was…

Not too bad priced snd shipping was very quick. I like the phone case. I wish it was a little thicker. Just wish there was more case. But over all I do like it.

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Robbi,

Thank you for your review and feedback! It truly makes us happy to hear that you are enjoying your new products from us.

We wish you a nice day,
IDEAL OF SWEDEN

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