My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with... See more
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ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.
It's what Metalcraft delivers every day: ID Made Better.
Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.
Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.
Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!
Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.
RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.
Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.
Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonate, and polypropylene. We'll also match the right adhesive to your application, so you know once your tags are applied, they will remain in place as planned.
Print Capabilities - Metalcraft provides the broadest range of print and color options in the industry. We can accommodate any layout, logo, or color match your branding.
Contact us today to find out how we can help you find your identification solution!
3360 9th ST SW, 50401, Mason City, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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Felt it was a challenge to get through to speak directly to a customer service representative to assist in completing order.

Reply from Metalcraft, Inc.
Process was quick and easy. We already had template that just needed a few tweeks.

Reply from Metalcraft, Inc.
Jodi and Beth always respond with genuine concerns to see that our clients get what they expected from us...it's been so since 2016(especially Jodi)

Reply from Metalcraft, Inc.
Just working initially with Beth Paulsen on fast tracking proofs and them Jessica Miller to work with factory for a quick response but a breath of fresh air. Both ladies were so helpful and went above a beyond for Konecranes.
Don't know who trained these women but Metal Craft is in good hands with them taking care of your customers.
Thank you,
Joe Miller

Reply from Metalcraft, Inc.
With Shari’s department move, it was a struggle to get our annual order placed.
Cory stepped in to confirm and execute our order just in time before it was produced incorrectly.
Thank you, Cory.

Reply from Metalcraft, Inc.
Have used them before. Always a pleasure and the product is exactly what I needed

Reply from Metalcraft, Inc.

Reply from Metalcraft, Inc.
Easy to work with. Prompt response. Received order in a timely manner.

Reply from Metalcraft, Inc.
Great company and easy to work with! Really good product too. Been using their product for 18 years!

Reply from Metalcraft, Inc.
My Experience with MetalCraft is excellent. I have a great representative Becky Palmer, she is very thorough and will get my needs met as quickly as possible.

Reply from Metalcraft, Inc.
Filled our order just as requested in a timely manner. Great experience.

Reply from Metalcraft, Inc.
Metalcraft comes through and definately will help you from start to finish of your order. You can count on them for excellent products.
The more detail you provide them the better and makes it a smoother transaction. I only wish there was a tiny picture of the label on the Invoice, like on the proof. as its easier to identify without looking up the number

Reply from Metalcraft, Inc.
The team at Metalcraft does a great job. They provide a unique product that works really well. The quotes might seem a little high, but the end product is totally worth it. Best, longest lasting labels on the market.

Reply from Metalcraft, Inc.

Reply from Metalcraft, Inc.
This is our second order with your company, all seems to be well.

Reply from Metalcraft, Inc.

Reply from Metalcraft, Inc.
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