iGift Hampers Reviews 1,129

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I spend $229 for fruit basket and fresh flower with vase but received not even $10 worth of basket of fruit with banana and received small orchid. . so embarrassed that i send this to my kids educator... See more

Rated 1 out of 5 stars

@igiftHAMPERS l won’t ever be buying from your business again. Using Auspost for a perishable hamper and not taking responsibility for ensuring the recipient gets it on time or at all in this case is... See more

Rated 5 out of 5 stars

I have been 100% happy with igifts with the many times I have used this awesome business. In the past & currently I continue to shower my family. friends & co workers with gorgeous hampers full of gif... See more

Company replied

Rated 4 out of 5 stars

Finally parcel reached my recipient after a long wait . Anyways it was the delivery issues so it was nothing anyone could do. Overall happy that parcel arrived with all goods intact and nothing was da... See more

Company details

  1. Gift Basket Store
  2. Christmas Store
  3. Corporate Gift Supplier
  4. Florist
  5. Food Products Supplier
  6. Gift Shop

Written by the company

iGiftHampers® is an Australian gifting company which exclusively specializes in the creation and delivery of themed gift hampers for all occasions, milestones, holidays and celebrations. Our gourmet gift hampers can be given to friends, family, neighbors, clients, employees or colleagues to convey thanks, appreciation, well wishes, sympathy, condolences and more. FRUIT BASKETS The search for gift hampers Australia made with pride ends here. Shop Christmas gift hampers, birthday hampers, wedding hampers and other specialty boxed collections consisting of delicious delicacies. Fruit hampers are healthier and more all inclusive than candy packs, popcorn, boozy bouquets and junk food crates. Our goal here at iGiftFruitHampers is to demonstrate that the art of gift giving can be meaningful, heartfelt and healthful. Thoughtful family gifts, housewarming gifts and Christmas gifts, fruit baskets can be enjoyed by kids, teens and adults alike. Select a family-friendly fruit only hamper, add on a bottle of wine for the grown ups or include a bottle of champagne to arrange the perfect picnic hamper for mom and dad. By operating out of Sydney’s, our dedicated team is able to provide customers with the absolute finest farm fresh produce and products. We pride ourselves on our ability to create beautiful assortments which celebrate the diverse yields harvested seasonally by local farmers here in Australia. Every gift hamper features a curated mix of seasonal fruits, nuts and other tasty goodies all neatly packed into a wooden box topped with sliding lid. Slide the lid back to reveal all of the yumminess that awaits inside. We carefully tailor each individual medley according to the motif, theme, event or cause for celebration so to spread holiday cheer, impart comfort, render congratulatory messages or send sentimental greetings from the heart. Locally owned and operated, our Sydney-based gift boutique supports custom orders of all sizes. We go to great lengths to provide clients with customized gift solutions to be shipped or distributed onsite. Give customized gift hampers as corporate gifts, thank you gifts, employee appreciation gifts, real estate gifts at closings, welcome gifts for new hires or Christmas gifts for office personnel. They also make gorgeous wedding gifts, engagement gifts, birthday gifts, party favors and thinking of you gifts. We offer a variety of add ons which make customizing personalized arrangements incredibly easy. iGiftFruitHampers proudly services all areas of the Australian Capital Territory with free shipping (same day when available) and scheduled deliveries of edible arrangements. Our handmade fruit basket gift hampers can be shipped for free to homes and businesses throughout New South Wales, Brisbane, Queensland, Canberra, Melbourne and Victoria. Send Christmas hampers to coworkers, staff members or school administrators to show gratitude or have hampers shipped to Australian partners from overseas. That’s right. You don’t have to reside in Australia to order our gift hampers. We have served customers all over the world looking to have gourmet fruit hampers delivered to Aussie recipients.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Order Review

Website pricing & wording was confusing. Goods looked nothing like what was ordered. Disappointing.

August 18, 2022
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Reply from iGift Hampers

Hello Dizzy
Please can you email a photo of what was received so we can investigate further and resolve any outstanding issues.

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Rated 1 out of 5 stars

Delivery Failure

Hi.
Ordered hamper to be delivered on a Monday and is currently in a Auspost Centre undelivered at this point. The Hamper is Fruit so it's now effectively rotting in a mail Centre.
Why would any company use Auspost to deliver such an item. Auspost couldn't deliver a drop of rain in a monsoon.
Happy to at a later date give a report on the contents but with it being in transit 3 days at least before delivery possibly not a fair comparison of what was sent.
If l had known it was being delivered (term delivered used loosely) by Aus Post l would not have ordered from you.
This review is in no way critical of the product sent.
Thankyou.

August 16, 2022
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Reply from iGift Hampers

Hi Guy

I have taken a look at your order and you did select the free shipping option 2-3 Business Days. The parcel is onboard for delivery today and once received please contact us via email if there are any outstanding issues.

If you have any issues with Australia Post we suggest that you can contact them directly.

We use multiple courier companies and will always select the best option on the day. COVID is still causing major issues with staffing across the courier networks and each individual courier company has updates on their website.

Even though there are a few delays 98% of our items are being delivered within the expected time frame. We always recommend paying for same day deliver or express if you require the items on a particular day. They are then booked with a point to point courier.

Rated 1 out of 5 stars

I ordered a fruit hamper from iGift…

I ordered a fruit hamper from iGift with my preferred delivery date clearly stated. However, the hamper was delivered 5 days early and now I have to worry about how to preserve the fruits before I need to use them. Since it is a gift, I am very disappointed with the service this time.

August 15, 2022
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Reply from iGift Hampers

Hi Frank
I can see that you didn't select exact day delivery and used the express shipping option.

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Rated 4 out of 5 stars

The hamper was great

The hamper was great, exactly what it looked like online, both myself and the party that it was intended for both happy with the delivery.
In terms of the customer service team, that is to be desired.
My $10 off coupon was invalid when I tried to use with my purchase ( still today 1 week on and the company still has not resolve this issue for me.
Very disappointing as my purchase was quiet large and the coupon would have come in handy.

August 14, 2022
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Reply from iGift Hampers

Hello Katrina
Thank you for the review.
Can you please email or send a chat via the website about the coupon. It may be an expired coupon or one that has previously been used. We can investigate further for you.

Rated 5 out of 5 stars

Gifts across the sea!

Sometimes it’s difficult to send gifts from The UK to Australia, but iGift Hampers made ordering so easy and delivered on time, which doesn’t always happen in UK. I will use them again. The recipient sent me a photo of the fruit box, it looked fabulous. It went down well!

August 12, 2022
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Rated 5 out of 5 stars

Everything was perfect, except....

Everything was perfect.

August 10, 2022
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Reply from iGift Hampers

Hi
I've looked at your order and there was no card message entered. It looks like you may have missed writing in the message. I have resent you a copy of your order so you can take a look.

Rated 2 out of 5 stars

Ordered a bamboo plant and balloon for…

Ordered a bamboo plant and balloon for a birthday gift to a very sick hospital patient. Was delivered in a cardboard box like an Australia post package and left on the patients chair till a visitor unboxed it two days later. Surely a “gift hamper” would arrive with the balloon and plant visible as any other flower deliver normally would?

August 7, 2022
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Rated 1 out of 5 stars

Arrived too late

Frustrating no answer to the contact phone number
I week for fruit hamper from order
Covid blamed for late arrival

August 2, 2022
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Reply from iGift Hampers

Please contact us via email or chat on our website to resolve any outstanding issue with your order.

Rated 1 out of 5 stars

Slack service!!

I ordered a non-perishable gift hamper for a birthday gift. I ordered it on 13 July and asked for NSW delivery by 1 August, so 2 1/2 weeks notice. iGift only shipped it on 1 August! It was for a Baileys liqueur hamper with a few chocolate additions - hardly difficult to source!
Lesson learned - I won't use iGift again!

You have replied that you did send me an email - yes you did but only on 1 August!

August 1, 2022
Unprompted review
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Reply from iGift Hampers

Hi Brenda
I am sorry we let you down on this occasion. We did send you an email advising that due to COVID complications there had been a few delays.

Rated 1 out of 5 stars

Wrong order delivered

Web site does not have contact email! The company delivered "HAPPY BIRTHDAY" to a hospital instead of "GET WELL" to a surgery patient.
It is beyond disappointing and embarrassing. The web site clearly says balloon theme is according to the message theme. The message on this order is clear "GET WELL".

August 1, 2022
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Reply from iGift Hampers

Hello Eva
Please email our customer care team who can rectify any outstanding issues.

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Rated 3 out of 5 stars

Ordered the Deluxe Fresh Fruit Hamper

Ordered the Deluxe Fresh Fruit Hamper, last week, as a Get Well gift for a friend. Although, it was a nice, fresh hamper, I was a little disappointed that it was not like the example on your website, not as much fruit received as photo. Thank you.

July 27, 2022
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Reply from iGift Hampers

Hi Tina
Thank you for the feedback.
I have taken a look at your order and you did order the regular size which is the smaller box. We also have this product in Large and Extra Large.

Rated 2 out of 5 stars

Beware- not what the website states

while the mini orchid arrived safely it states i would receive a glass or ceramic pot- i was a little disappointed to receive neither. The plastic pot in a metal box looked alot cheaper than “luxuriously packed in a glass” as advertised on the website.

July 26, 2022
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Reply from iGift Hampers

Please can you contact us via email and send photos of what you received. We have different packaging options for the orchids. Depending on what is available.

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