iHealthBrokers Reviews 

642
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, patient, and supportive when answering various detailed questions about available insurance plans. People truly appreciate the professional and reassuring guidance provided during consultations without ever experiencing any uncomfortable pushy sales pressure. Some reviewers were happy with the remarkably quick, efficient, and convenient service that successfully reduced their daily stress levels. Consumers also regularly note the top-notch follow-through, friendly attitudes, and seamless communication that make navigating complex healthcare choices remarkably easy and straightforward. Reviewers often mention how wonderful it is to work with someone who goes above and beyond to help.

What people talk about most

Staff

Reviewers express great satisfaction with the knowledgeable and professional staff. Consumers frequently... See more

Service

Reviewers highlight positive aspects of service, noting that the process is quick and efficient. Consumers... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their reco... See more

Company replied

Rated 5 out of 5 stars

Finding the right health coverage for the right price without knowledge of how the system works is awful. iHealthBrokers provided EXACTLY what I needed to reduce my stress and panic. EVERY SI... See more

Company replied

Rated 5 out of 5 stars

After trying 2 other Insurance companies I thought to try an insurance broker to help me find a suitable policy. I found IHealth Brokers. I spoke with Gio who was very friendly & knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour... See more

Company replied


Company details

  1. #1 of 24 best companies in Health Insurance Agency
  2. #5 of 23 best companies in Business Insurance Company
  3. #1 of 6 best companies in Dental Insurance Agency
  4. #22 of 117 best companies in Insurance Agency
  5. #9 of 38 best companies in Insurance Broker
  6. #3 of 24 best companies in Life Insurance Agency

Written by the company

iHealthBrokers is an independent health insurance brokerage. We have been helping individuals, families, and small businesses find coverage since 2007, and we are licensed in all 50 states and contracted with more than 200 carriers. Here is how we are paid, because it is the first thing people ask: carriers pay us a commission, so our help costs you nothing. Your premium is set by the carrier and is the same whether you enroll through us, directly with the company, or on the Marketplace. We do not charge fees. Because we are independent, we are not steering you toward one company's plan. On a typical call we ask what you actually need, confirm your doctors and prescriptions are covered before you enroll, walk through the real tradeoffs between plans, and handle the paperwork. We work with ACA Marketplace plans and subsidy eligibility, individual and family coverage, options after losing employer coverage, self-employed and 1099 coverage, dental and vision, small group benefits, and every line of Medicare including Supplement, Advantage, and Part D. We are also here after you enroll. Questions about a bill, an ID card, a claim, or a plan change go to the same team that set you up. Phone, video, and in-office appointments. Se habla español.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

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4.9

All reviews

(642)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was extremely satisfied working with Jimmie Needles

I was extremely satisfied working with Jimmie Needles. He was responsive, knowledgeable, and I felt completely comfortable with the information that he provided. I would highly recommend him to anyone.

October 3, 2023
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Reply from iHealthBrokers

Thank you so much for the review Caroline! We are happy to help and will let Jimmie know how happy you were his service.

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Rated 5 out of 5 stars
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Reply from iHealthBrokers

Thank you for the review! We are happy to help! Feel free to reach out if you need any further assistance or have questions regarding your policy.

Rated 5 out of 5 stars

Finally!

Finally got Insurance that's actually useable...

May 1, 2023
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Reply from iHealthBrokers

We are happy to help! If you need us for any questions or help understanding your policy, do not hesitate to call.

Rated 5 out of 5 stars

Good happy

Able to answer my questions, concerns , had all the patience to help me

May 1, 2023
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Reply from iHealthBrokers

Thank you for sharing your experience. Remember, if you have an additional questions or need assistance with your policy, you can always call us.

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Rated 5 out of 5 stars

Took The Hassle Out Of Health Insurance

Going through a major change and needing health insurance was a stressful thought until I came across iHealth Insurance Brokers. From the first call to helping me enroll in an ACA policy, Eric Harris and the whole team made what I thought would be a major headache and hassle into a simple, straightforward and cost effective solution for my health insurance coverage. Can’t recommend these guys enough!

May 1, 2023
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Reply from iHealthBrokers

Thank you for sharing your experience, we are so happy to help. Let us know if you have any questions or need anything further regarding your policy as our team is here to continue to assist you.

Rated 5 out of 5 stars

I can't imagine an easier way to get…

I can't imagine an easier way to get insurance. My experience was entirely paperless with the exception of the envelope the ID cards came in. When I needed them, they were very responsive and helpful.

May 4, 2023
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Reply from iHealthBrokers

We are so happy to help and glad you had a good experience. Remember, if you ever have questions or need assistance in regards to your policy, feel free to call us.

Rated 5 out of 5 stars

I'm new to the confusing world of health insurance

I'm new to the confusing world of health insurance, but iHealthBrokers held my hand through every step. I drew the lucky card of being helped by Christopher Thomas. I can't stress enough how informative and professional Mr. Thomas was throughout this process. I'm not going anywhere, they make it too simple. Thanks again! You'll hear from me at open enrollment.

May 3, 2023
Rated 5 out of 5 stars

Easy and convenient

Very easy and convenient

May 3, 2023
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Reply from iHealthBrokers

We are happy to hear this, thank you for the review. If you ever have questions or need assistance regarding your policy, always feel free to reach out to us for help.

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Rated 4 out of 5 stars

Reliable Source

Good on time service. Helpful, friendly. Most important, it is a reliable source, and you speak to a live person. Not a machine or Chat.

April 3, 2023
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Reply from iHealthBrokers

Marisol,

Thank you for your review. I hope we are able to earn 5-stars in the future and am sorry to hear that we didn't provide you the level of service that warrants a 5-star review. Please let us know if you need anything at all.

Rated 5 out of 5 stars

Excellent experience and customer service!

Our experience with Terri has been excellent! She took away the doubts and any confusion in navigating the Health Insurance Marketplace, and made the whole process of finding new health benefits seamless! We would not hesitate to recommend iHealth Brokers to others.

March 29, 2023
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Reply from iHealthBrokers

We are so glad you had such a great experience and thank you for sharing. Remember, we are always here to provide continued service. Any questions you have now or in the future, just give us a call and our team will be happy to help.

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Rated 5 out of 5 stars

A friend of mine told me about this…

A friend of mine told me about this company for help with my health insurance. I’m so glad I was able to connect with them. The people there were so helpful throughout the whole process in navigating to find the right insurance to fit my needs, making my first payment & getting my I.D. card. I definitely recommend their services!

February 21, 2023
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Reply from iHealthBrokers

Thank you Sarah! We are looking forward to working with you.

Rated 5 out of 5 stars

Positive experience, recommend

Christopher Thomas made the experience smooth and painless and cut through the confusion I had about getting insurance. He was efficient and made me comfortable with the process.

March 8, 2023
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Reply from iHealthBrokers

Thank you! Chris is an asset here at iHealthBrokers & we appreciate the positive feedback.

Rated 5 out of 5 stars

Professional

Professional, knowledgeable, kind people. Eric Harris is so helpful. I trust him for our healthcare needs.

March 6, 2023
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Reply from iHealthBrokers

Thank you for the kind review, We Love Eric & Value his commitment to service.

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Rated 5 out of 5 stars

I was contacted on time and the issue…

I was contacted on time and the issue was taken care of on same day. Plus, he has a great sense of humor!
Sally

February 8, 2023
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Reply from iHealthBrokers

We are happy to hear your broker Jimmie was able to meet your needs and assist. He's great at his job and we like his humor too!

Rated 5 out of 5 stars

Ask For Stephany - 10/10 Would Recommend.

The rep I was connected with, Stephany, went above and beyond to help me. Not only that but did so in an extremely fun, yet professional, manner. She's the type of person who makes me want to do business with this company again.

February 7, 2023
Unprompted review
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Reply from iHealthBrokers

Thank you Nick, we appreciate the positive feedback.

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