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iHero ApS Reviews 8,551

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats. So far so good, the material seems stur... See more

Company replied

Rated 3 out of 5 stars

I have ordered some premium winter mats for my Tesla model 3 highland and I received an incomplete package . Even tho it is advertised that you get mats for the cabin , frunk and 2 x boot I just recie... See more

Company replied

Rated 1 out of 5 stars

I am writing this to warn other customers about the extremely unprofessional and dangerous service at iHero in Sct Mathias Centret, Viborg. I had the back glass of my iPhone 14 Pro Max repl... See more

Company replied

Rated 5 out of 5 stars

Very quick and reliable. I ordered not ling before xmas and the order arrived on time. Very helpful customer service! Thanks!

Company replied

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Hi-fi shop
  6. Mobile Phone Repair Shop

About iHero ApS

Written by the company

Velkommen til iHero

Hos iHero har vi siden 2013 hjulpet tusindvis af kunder med at finde spændende produkter online. Vores mål er enkelt: at gøre online shopping nem, tryg og inspirerende.

Vi udvælger produkter med fokus på varer, der skiller sig ud – produkter du ikke nødvendigvis finder i det lokale supermarked. Sortimentet spænder bredt, fordi vi ønsker at tilbyde noget til mange forskellige behov, og fordi vi altid er på udkig efter nye og spændende produkter til vores kunder.

Hvorfor handle hos iHero?

Hurtig levering fra Silkeborg
Alle ordrer pakkes og sendes direkte fra vores eget lager i Silkeborg, så du slipper for lange leveringstider fra udlandet.

Unikt sortiment
Vi elsker at finde produkter, der skiller sig ud. Derfor arbejder vi konstant på at udvide sortimentet med spændende varer, du ikke ser alle steder.

Personlig kundeservice
Når du kontakter os, taler du med rigtige mennesker fra vores kontor i Silkeborg – ikke en chatbot eller et callcenter i udlandet.

Dansk lager og kundeservice

Når du handler hos iHero, handler du med en dansk virksomhed. Alle varer sendes fra vores eget lager i Silkeborg, hvor vores kundeservice også sidder til daglig.

Det betyder, at vores team faktisk kender produkterne på hylderne. Har du spørgsmål til en vare eller din ordre, er hjælpen aldrig langt væk. Du kan altid kontakte os på telefon eller mail – vi står klar til at hjælpe.

For os er god service ikke bare en ambition, men en grundlæggende del af vores måde at drive virksomhed på.

Stadig ejet og drevet af stifterne

iHero er bygget på en passion for teknik, gode produkter og ordentlig service. Virksomheden er stadig ejet og drevet af de oprindelige stiftere, og for os er iHero mere end bare en webshop – det er et livsværk.

Vi arbejder hver dag på at bygge en virksomhed med fokus på kvalitet, ansvarlighed og gode kundeoplevelser.

Anmeldt af tusindvis af kunder

Tillid er noget, man skal gøre sig fortjent til. Derfor betyder vores kunders feedback utrolig meget for os.

Vi er stolte af vores Trustpilot-score på 4,0 baseret på mere end 8.100 anmeldelser. Det viser, at vi leverer gode oplevelser – og at vi altid gør vores bedste for at finde en løsning, hvis noget ikke lever op til forventningerne.

Tak fordi du handler hos iHero

Vi er glade for, at du har fundet vej til iHero. Vores mål er at give dig en god oplevelse hele vejen – fra du lægger en vare i kurven, til den lander i din postkasse.

Har du spørgsmål eller brug for hjælp til at finde det rigtige produkt, er du altid velkommen til at kontakte os.

God shopping!
— Team iHero


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great!

Exactly what I wanted when I wanted it.

October 6, 2018
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hi!
Thank you for your review!

Rated 1 out of 5 stars

Defekt batteri solgt og leveret for 319…

Defekt batteri solgt og leveret for 319 kr.

September 20, 2018
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Jonas,

Vi vil meget gerne kigge på sagen for dig, hvis du har modtaget en defekt vare, så dækker vores garanti naturligvis.
Vi vil meget gerne ombytte varen, vi skal dog bruge et ordre nummer.

⭐️⭐️⭐️ UPDATE ⭐️⭐️⭐️
Vi har idag været i ringet og snakket med jonas, for at finde en løsning, men det ønsker han ikke at finde. Vi har naturligvis tilbudt ham et nyt batteri uden beregning, men det ønskede han desværre ikke at tage imod.

Rated 1 out of 5 stars

First of all i get my iphone 6s screen…

First of all i get my iphone 6s screen changed, after 2 weeks white colour between the top screen and phone started to get off. Okay we changed the screen again for free. BUT! The touch ID ( fingerprint scanner stopped to work). Im scared to give phone to you unproffessional hands again and will live with broke touch ID.

May 22, 2018
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hi Alina,

I cant find ur case number anywhere in our system - Would u mind sending me your information on info@ihero.dk - Then i will take a look at the case for u, so we can make up for the mistakes that was made.

Kind regards

Andreas Holmgård Pedersen
Owner / CEO
iHero ApS

Rated 5 out of 5 stars

Super service!

Super service

November 20, 2017
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Johanne :-)

Det er vi glade for at du synes :-) !

Med venlig hilsen

Teamet bag iHero ApS

Rated 5 out of 5 stars

Super god betjening

November 6, 2017
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Julie :-)

Mange tak for anmeldelsen! Det sætter vi pris på!


Med venlig hilsen

Andreas Holmgård Pedersen
Indehaver // iHero ApS

Rated 5 out of 5 stars

SUPER hurtige

SUPER hurtige, god service, god kvalitet og ok pris.

October 31, 2017
Unprompted review
iHero ApS logo

Reply from iHero ApS

Hej Lene :-)

1000 tak for anmeldelsen :-) Det sætter vi stor pris på!

Med venlig hilsen

Teamet bag iHero ApS

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