imparfaite.com Reviews 

468
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more

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Rated 2 out of 5 stars

The new website has meant I've had to stop using Imparfaite which is such as a shame as I was a regular customer. They have removed the option to buy multiple items from sellers (international shippin... See more

Rated 3 out of 5 stars

The mail packaging has only one layer of plastic bags, which contains clothes directly inside, and there is no extra layer of protection. The packaging bag sent over has been broken, which will contam... See more

Rated 5 out of 5 stars

I have been shopping from Imparfaite since 2018. Not even once, I had a delivery issue or a quality issue. Their agents are always available and if not you can leave a word and they will get back to y... See more


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3.0

Average

TrustScore 3 out of 5

468 reviews

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3.0

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Rated 5 out of 5 stars

I love Imparfaite!

I love Imparfaite – it is my number one vintage shop. They have a great selection and the quality is really good. I am never disappointed when I receive a package from Imparfaite, and a truly appreciate my vintage clothes found there!

May 11, 2021
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Reply from imparfaite.com

Dear Helene,
How lucky we are to have such a devoted vintage lover within our community.
We are working hard every day to find you the most beautiful vintage treasures and will keep up our efforts to make Imparfaite the best online vintage shop !
Love from Paris,
The Imparfaite team

Rated 5 out of 5 stars

If you are looking for unique pieces

I already bought so many beautiful things here over the last years! Great service, good quality and very unique pieces - one of my absolute favourite shops.

May 11, 2021
imparfaite.com logo

Reply from imparfaite.com

Dear Esther,
We are lucky to have you among our vintage revolution. Your loyalty means the world to us !
We will keep hunting the best vintage treasures. You can count us !
Love from Paris,
The Imparfaite team

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