I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.
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See what reviewers are saying
Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... See more
Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... See more
Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... See more
Company details
Written by the company
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Contact info
2820 Howard Cmns , 54313, Howard, United States
- 1 (888) 675-2905
- contact@incrediblephones.com
- incrediblephones.com
This was a gift and it seems my friend…
This was a gift and it seems my friend is very happy with it.
Easy and informative website
Easy and informative website, super quick shipping. Highly recommend!
Canceled my order after a week with no…
Canceled my order after a week with no communication

Reply from Incredible
Though I didn't get the color iphone 8…
Though I didn't get the color iphone 8 I ordered, I am certain they sent me the white one because it was in better condition, caring about what you send your customers is important, great job, thanks!
iPhone 8+ was in perfect condition, very happy
The product was in perfect condition, I love it! Would recommend
Product arrived on time and just as…
Product arrived on time and just as advertised. Great price and easy to order.
The phone was in emaculant shape for…
The phone was in emaculant shape for the price! Phone received within a timely fashion!
It took 7 days to get here it got a…
It took 7 days to get here it got a little bit of scratches on the top but other then that it works great I just put my sim in and it worked perfectly fine thanks needed it
Messed up order, but made it right!
We ordered an iPhone 7 for Verizon at a great price to replace my daughter's phone that had water damage. When it arrived it was not compatible with the Verizon network! To make matters worse, we were leaving on vacation in 2 days and would be gone for 2 weeks. My teenage daughter was not happy about the prospect of a 26 hour cross country drive without her phone! I jumped on chat from the Incredible website and they shipped us a replacement phone to our hotel. They even added expedited shipping free of charge. It was a bit inconvenient that they messed up our order, but they still get 5 stars because of their excellent customer service!
Got the phone exactly as I ordered
My original order went to a different…
My original order went to a different address via a mixup btw two orders. However here’s where Incredible shined. They tracked it and got it back to me inside of a few days. Laila did a fantastic job. Not use to such good service in these times with having to be on the phone for hours wondering if anything would get fixed. Laila and Incredible did an amazing job for me! Highly recommend them!
More than you can bargain for!
I ordered a fair IPhone XR that to my surprise was more than I bargained for. The phone was in exceptional condition. It is red and on the silent push up and down button the red paint was coming off a little and that was it. I was surely skeptical about ordering fearing I would receive some junk but I wouldn’t hesitate to order again from Incredible Phones. This is the way to go folks an affordable high end phone at a discounted price in good physical and working condition. I am looking forward to my future purchase. 😃
Like like 100%
It’s a rip off and the phones are…
It’s a rip off and the phones are broken, they won’t even come on.
Wow What an amazing Cellphone device…
Wow What an amazing Cellphone device Website.These guys make sure the Phone Is fully funcional and Weigh your options on what You want.Amazing:) I will be buying another iphone soon
QC department is dropping the ball
The iPhoneX that I ordered is supposed to be in "Very Good" condition. When I received it. There're issues here and there. First I had a hard time power on the phone, several times when it's powered on, it won't respond to the keys that I touched, and many times I didn't touch the touchpad, the phone would act on its own. I am not happy with my purchase and requested a full refund or exchange another one, which is really in "Very Good" condition. The QC department is not doing a good job testing the phone out before it was put out for purchase.

Reply from Incredible
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