InHealth Group Reviews 

182
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the healthcare staff very welcoming, friendly, and exceptionally helpful during their scheduled medical visits. Many people genuinely appreciate the smooth procedures, clear explanations, and overall professional care provided by the medical team. However, some customers also noted frustrating issues with appointment scheduling, distant locations, and long waiting times. Others mentioned feeling rushed during their procedures or receiving poor communication and disrespectful attitudes from certain staff members. A few people also experienced unaccommodating environments, gloomy front desks, and unhelpful customer service when trying to get professional assistance.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers describe exceptional care and... See more

Staff

Clients share satisfaction on staff, frequently highlighting the friendly, professional, and supportive care... See more

User experience

Consumers find user experience to be mixed, as some reviewers praised the very friendly staff and comfortable... See more

Location

Customers had ambiguous experiences with location, noting that the clinic in London was very easy to get to.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

referred for echo, no appointments. Had to log in everyday. No appointments. Finally had an email appointment, 48 hrs notice. Was not told they would call me. I was told to call them. ...every day! A... See more

Rated 2 out of 5 stars

Referred by GP 9/3, assuming appointments are quicker than NHS. Took two weeks for a link to be sent. I than found out two clinics in Birmingham are miles away from where I live. Very few appointm... See more

Rated 2 out of 5 stars

2* due to my first appointment. At my first appointment, I found the experience extremely distressing due to my claustrophobia & anxiety. The picture on the letter of the open scanner was different... See more

Rated 1 out of 5 stars

Waited almost an hr before procedure I had a severely sore throat and can’t swallow after coming home So painful . Had this done before with no pain afterwards at John Radcliffe hospital Oxford .... See more


Company details

About InHealth Group

Written by the company

https://www.inhealthgroup.com/

Making Healthcare Better


InHealth Group is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our mission is to make healthcare better. We do this by working with hospitals and commissioners across the NHS and independent sector.

Our wide range of services span numerous pathways and are delivered in both acute and primary care settings for more than 3 million patients a year.

We operate from a range of facilities, including our own purpose-built community diagnostic centres, hospital sites, community health centres, GP surgeries and mobile units.

https://www.inhealthgroup.com/

At InHealth we ensure every patient receives their medical test, scan or examination quickly and delivered to the highest standard of care. Ask your GP or consultant for more information about the InHealth services in your area.

We are committed to supporting our referring partners by providing greater accessibility, choice and efficiency of service.

InHealth work in over 200 hospitals and over 100 community based medical centres, GP surgeries and health clinics, providing convenient access to a wide range of diagnostic and healthcare services for patients across the UK.

Contact info

3.0

Average

TrustScore 3 out of 5

182 reviews

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No recent history of asking for reviews

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3.0

All reviews

(182)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MRI scan

I attended the clinic on the 11th of march. I was treated with care and understanding. Very happy with time keeping and the way staff carried out their work.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

MRI scan on injured knee.

I attended this clinic for an MRI scan at the request of my GP. Very impressed. Quiet, organised, spotlessly clean, polite and helpful staff. Clinic ran on time and procedure was quick and easy. This is infinitely easier than going to a big hospital. Felt very covid safe.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I wasn’t kept waiting very long. The staff were very polite and the gentleman doing my scan was very friendly and chatty. All done in east than five minutes.

March 17, 2022
Unprompted review
Rated 4 out of 5 stars

Not bad.

The doctors are very nice and patient, but the lady who work for reception on the first floor is little bit rude and not polite.

March 17, 2022
Unprompted review

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