In Print We Trust Reviews 1,140

Don’t become a brand ambassador for this company as they don’t pay you commission for endorsing their products! They assure you that payment is on its way but it never arrives.
My daughter has had major issues with them recently. I wouldn’t mind but we are not talking large amounts of money. It’s just the fact that they encourage people mainly young people to use their creativity to advertise their products with a promise of reward. Then fail to honour their promise/ part of the deal, I think it’s disgraceful!!
Has anyone else had similar issues with this company on this subject?!

My order was delayed but when I contacted then the customer service was outstanding. Very friendly, responsible ans solutions focused. Good quality t-shirts that even ordered from a number of times.

Took awhile to receive my package, but shirts were in good condition! Also received great service from Tina who patiently updated me and replied to all my queries 👍🏻

Needed to change the address of my order and Jonah responded to my email quickly and kindly sorted the problem out! :)

wrote a review after not getting the quality expected and immediately contacted customer , jonah replied quickley and was a great help in assuring their quality was up to par
thanks so much!

there was very little problems and hani has helped me a lot with this so thanks to her and the company but overall a good experience!

5 stars for customer service!. There was a delay in shipping …. but Tina responded quickly with the best customer service I have received from a company! I have the items now and my niece is very happy with her birthday gift!.

Amazing customer service! Tina had responded to me very quickly and solved the problem in no time.

I had ordered some Tees from this store and I had one tee that was sent mistakenly and the one I ordered didn’t come in. luckily Hani responded and helped me out fast when I emailed about the mistake and she has sent a replacement for the wrong order.

Jonah David gave me the best customer service i've ever received online, he cleared things up perfectly and was very apoplectic and friendly, like i was really talking to someone and being listened to, unlike most places. Thanks so much to him!

Had issues with the preorder items on the website but emailed in and had very fast responses including informative and helpful emails back from Hani and received my parcel quickly after x

They helped me very quickly with my order, the customer service with Jonah David was nice :)

I had a small issue with an order and so emailed in expecting either a very slow response or none at all as you typically find with large businesses. However, Within 24 hours I received a very kind and helpful response from Jonah who sorted everything promptly and gave me options on how I would like to proceed and everything. They were clearly not only good at their job but also amazing at talking to people. Truly a great addition to the team

Jonah from the support team was amazing! I had an issue with my order, and he replied quickly and helped me sort everything out without any hassle. Truly great customer service!

There was a problem with my order and I only received one of the two T-shirts I ordered. However, I contacted them and they were very kind and quick to help me. They sent me the missing T-shirt and everything was perfect! The quality of the T-shirts is very good and I love how they look! 😊

I wrote customer service about a delayed package and Tina replied quickly saying that there was an issue with the address. She very quickly got my order coming back my way and was very kind!

A couple days ago I had received my order for two baby tees. One of them had an interesting feel on the front compared to the back and inside of it but my other one was completely fine. I had emailed In Print We Trust about it and added a photo and video explaining what is concerning me. Jonah looked into it and kindly offered me store credit and helped me sort out the situation as fast as possible! I’m very happy with how this situation went out and how much help Jonah was to me.

I placed an order of two items on 06/02 which were both in stock. On 13/02 I contacted customer services to enquire about when my order would arrive as I hadn’t had any update. I was advised that they were out of stock and new stock was expected on 20/02 and would be delivered a few days afterwards. Today (28/02) I followed up yet again to be advised that the products I ordered would now not be restocked until the end of March!
I am disappointed that I had to request updates twice, that items were sold as in stock when in fact they weren’t. I will not be placing an order with inprintwetrust again.

Found this shop through an Instagram ad and placed an order in December 2025. There was a delay in shipping, but Tina from customer service responded quickly and even offered a discount. One item arrived incorrect, but she explained the issue and quickly arranged shipment of the correct item. Really appreciate their responsiveness in resolving the issue.

Other than that, the shop provides cute designs and good quality prints.