Took awhile to receive my package, but shirts were in good condition! Also received great service from Tina who patiently updated me and replied to all my queries 👍🏻
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Sustainably sourced cotton tees with print-magazine inspired graphics.
Contact info
Manufactory House, W1J8LQ, London, United Kingdom
- hello@inprintwetrust.co
- inprintwetrust.co
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer support!
I reached out because I was having issues with shipping and Jonah replied very quickly and was so helpful my issue was resolved and questions answered within only a couple days. Thank you Jonah!
In Print We Trust customer service was…
In Print We Trust customer service was so amazing! I fell victim to late night scrolling and was regretting my decisions but Hani was so awesome to help me cancel my order!
Really good costumer service from Jonah…
Really good costumer service from Jonah David. Even though the order had to be replaced, the service was impeccable.
Cute t-shirts and great customer service
The t-shirts are cute and good quality. I had an issue with my order, but Tina from customer service handled it exceptionally well. She was thorough, responsive, and genuinely kind. Overall, a very positive experience.
Help with order
I completely missed that two of the shirts I ordered were pre ordered shirts. But jonah helped me greatly and explained my options. Very happy with the customer support!!!
The customer service is great
The customer service is great, Hani had fast replies, super kind and accommodating. Was very appreciative of the experience as sometimes having to contact customer service can be draining but not with Hani. I would although say the actual quality of the tops are rather thin, so I’d say only worth it on sale/if you really like the printed design.
Good quality, top customer service
Some of the item waits can be long, hence 4 stars. However, customer support was brilliant! Hani was top and understand the asks, flexible to offer alternative!
10/10
it was easy to talk to the team and i liked that making the order was super easy too
Great customer service
Great customer service! Hani was really nice and responded quick! Thx
Great communication with Jonah
Great communication with Jonah. He was very helpful and explained everything amazingly
Jonah was very helpful
Jonah was very helpful; the responses were rapid and useful.
Great and honest customer service
I ordered two shirts in february and didn‘t receive an update about the order for about 2 weeks so I reached out via email and Neil let me know that the items were out of stock. He gave me a discount for future orders and was extremely nice and helpful. My order showed up not long after that. I would recommend ordering here as the shirts are really high quality! Just keep in mind that shipping might take a bit longer!
Had a problem with shipping with one of…
Had a problem with shipping with one of the shirts I ordered and Neil was really helpful!
In print we trust customer w
The customer service is amazing. I had a problem with my order and Jonah helped me out immediately. He was super nice. Great experience!
Lovely Jonah in customer services…
Lovely Jonah in customer services helped me when my t-shirts went missing on their way to me. Prompt friendly replies and kindly re-sent the order.
I’ve recently ordered 2 t-shirts and…
I’ve recently ordered 2 t-shirts and I’m in love! Also huge shoutout to the customer service, my order got somehow lost and IPWT or the tracking company couldn’t find it. Luckily once I contacted them via email, amazing Hani helped me with everything and secured me an order for replacement, which was shipped in the next week right away. Huge thank you!
I had a great experience with my return…
I had a great experience with my return request thanks to Tina. She was very helpful, responsive, and made the whole process smooth and stress-free. She kept me informed throughout. Really appreciate the excellent customer service!
Jonah was amazing!!
Great customer service I spoke to Jonah who was amazing, very attentive with very clear communication and sorted out my missing item and kept me updated on the replacement item the whole time
I was having some trouble ordering but…
I was having some trouble ordering but Jonah from customer service was very helpful and now my shirts are on their way
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








